RLDatix Employee Reviews
Out of 1341 RLDatix employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping RLDatix improve their work culture. The Customer Support team, with 94% positive reviews, reports the best experience at RLDatix compared to all other departments at the company. The Product team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Manager and co workers are always there to help you succeed and grow in your job.
Review from Operations Dept
Review from IT Dept
Review from Customer Support Dept
Review from Operations Dept
What do you like best about the leadership team?
Very assessable, always available to help
Review from Operations Dept
Transparent and down to earth
Review from IT Dept
They communicate goals and our status on meeting these goals well
Review from Customer Support Dept
I appreciate that the executive team plays a key role in driving the company?
Review from Operations Dept
I don't work closely with the leadership team, but the culture of my team is amazing, and I know that the leadership culture tends to trickle down into other teams.
Review from Customer Success Dept
What does the leadership team need to get better at?
Alerting staff to the company's goals. Should be posted somewhere and not just stated in a meeting. I have no idea what RLDatix has for bigger goals.
Review from IT Dept
The lack of support makes it so that my team and I cannot perform our jobs successfully for our client. Major issues remain unaddressed: 1. the product department does not address issues, 2. leadership does not have enough knowledge about our business, 3. leadership bashes our client.
Review from IT Dept
Compensation, Work from home policy
Review from Operations Dept
Transparency for everything. We see on the townhalls how the company has more and more money, but we ask for licenses/training/conference/customer visit the excuse is there is no money. Change your mindset to invest into the people and they will bring you more money.
Review from Engineering Dept
Caring for their employees ... understand that they are being asked to make massive sacrifices and are often not receiving any reward (in terms of bonus or stock) as a result.
Review from Engineering Dept
What is the best part about your compensation package?
PTO, Life Insurance, and insurance
Review from Operations Dept
i'm happy with the salary
Review from Customer Success Dept
Fair pay, affordable health coverage, can see the company cares and tries to offset costs with HSA, FSA, retirement matches, and costs absorbed with year over year changes to our plans.
Review from Customer Success Dept
The paid time off and retirement
Review from Operations Dept
Personal Time Off and 401 K contributions
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Salary is not that competitive with the market
Review from IT Dept
More transparency about job titles and pay ranges
Review from IT Dept
I feel undervalued at this company due to my compensation. I know that if I was a new hire I would be making 10k+ more than I am now. It has made me look into other job opportunities, something that I would not have done if I was paid fairly
Review from Customer Support Dept
I feel undervalued because my salary does not reflect my level of education, the quality of my work, or the value I bring to the company. I would feel better about my compensation if it aligned more closely with industry standards for my qualifications and contributions.
Review from Operations Dept
Our pay isn't terrible but not great. It isn't motivating. No bonuses or incentives.
Review from Operations Dept
What are some of the best things about your team?
Everyone helps everyone with any questions or concerns
Review from Operations Dept
Good people who will help when questions/problems arise
Review from IT Dept
My team is always willing to help each other and are all very kind. We all work together very well
Review from Customer Support Dept
The people on my team genuinely like each other and care about the inner lives and families of teammates
Review from Customer Success Dept
Hard workers, always helpful, have great attitudes and know what they are doing.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Too much talking behind other employee's backs. Lack professionalism.
Review from Operations Dept
I would rather work in the office a few days a week.
Review from Customer Success Dept
There is more time spent blaming others for why things aren't done than time spent doing the job.
Review from Customer Success Dept
The company requires us to be in the office 3 days a week... however, it is always the same handful of people. not sure why this rule only applies to certain employees, it does not seem fair.
Review from Operations Dept
Some coworkers are absolutely fabulous: great to collaborate with and committed to results. Others are the exact opposite: don't take responsibility, don't care about quality or meeting customer needs.
Review from Product Dept
What is most positive about the culture and environment at your company?
They include everyone, even the silent ones
Review from Operations Dept
Low stress environment most of the time
Review from IT Dept
relaxed and friendly atmosphere that exists. Not strung out about profit.
Review from IT Dept
The welcoming attitude of my coworkers and the constant willingness to collaborate and assist
Review from Customer Support Dept
The most positive aspect of the company’s culture and environment is the opportunity to gain experience and develop professionally. However, feeling truly valued goes beyond the work environment, and fair compensation would greatly enhance
Review from Operations Dept
What needs to change to make the company culture better?
A great start would be investing in the HR team so that culture can be a focus. There are no advocates for employees right now.
Review from Customer Success Dept
What did you like most about the interview process?
There aren't any Interviews reviews of RLDatix yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of RLDatix yet.
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What makes you most happy at work?
making documents correct and available to customers
Review from Operations Dept
Solving issues or problems that may arise. Helping others resolve issues.
Review from IT Dept
Being able to complete tasks well and receive recognition for hard work and going above and beyond
Review from Customer Support Dept
What makes me most happy about work is the opportunity to apply my skills and deliver exceptional results. Knowing that my contributions make a real impact is rewarding, but feeling properly compensated and recognized would make the experience even more fulfilling.
Review from Operations Dept
feeling like a am knowledgeable and truly helping my clients and making their lives easier.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Would rather win the lottery but it's a good job otherwise,
Review from IT Dept
Pay is low, and work structure changes when they don't ask what the workers really need/want.
Review from Operations Dept
I fill out these surveys every year and don't see any changes. We all know Contraxx has a limited lifespan and would appreciate knowing the plan.
Review from IT Dept
inconsistent workload, juggling multiple clients, and getting pulled into other projects to assist with no notice
Review from Customer Success Dept
There are still a lot of silos within the company due to growth by merger which leads to a lot of similar work being done by multiple teams. Better communication of initiatives happening would help to reduce duplicate efforts.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of RLDatix yet.
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What would you most like to see improved at your company?
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