A
82/100
RLDatix Claimed Company
Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management.
RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Come join us! read more
RLDatix Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
making documents correct and available to customers
Review from Operations Dept
Solving issues or problems that may arise. Helping others resolve issues.
Review from IT Dept
Being able to complete tasks well and receive recognition for hard work and going above and beyond
Review from Customer Support Dept
What makes me most happy about work is the opportunity to apply my skills and deliver exceptional results. Knowing that my contributions make a real impact is rewarding, but feeling properly compensated and recognized would make the experience even more fulfilling.
Review from Operations Dept
feeling like a am knowledgeable and truly helping my clients and making their lives easier.
Review from Customer Success Dept
I enjoy my job and feel satisfied that we are helping people stay safe.
Review from Operations Dept
Identifying creative solutions for complex problems, interacting with my coworkers who have become friends, feeling like I have an opportunity to make a difference.
Review from Customer Success Dept
makes me happiest at work is feeling like I’m making a meaningful contribution and being part of a collaborative team. I feel great when I see the impact of my efforts and fe
Review from Operations Dept
The flexibility and teamwork by all
Review from Operations Dept
Getting to provide quality work to our customers.
Review from Operations Dept
Interaction with my co-workers and problem solving for the client
Review from Operations Dept
Do something positive that helps client/customer with their work and achieve their goals
Review from IT Dept
Hearing that what we do is helping people.
Review from Customer Support Dept
successfully completing a project, sharing information with co-workers and customers
Review from Customer Success Dept
Witnessing the effect of my work to build a great team, that delivers quality solutions, that improves the quality of healthcare.
Review from Customer Success Dept
client interactions and reaching timeline milestones
Review from Operations Dept
Satisfaction in helping people solve problems, being able to listen and offer solutions and see good outcomes.
Review from Customer Success Dept
I prefer to work remotely, as I have a much nicer set up then I do when I am in the office. In the office the best part, would be that there are free snacks, and drinks. Espically when they bring in lunch for the company
Review from Customer Success Dept
Knowing I have a clear direction from leadership and the tools to execute
Review from Sales Dept
Being able to accomplish something that directly impacts a customer in a positive way.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Would rather win the lottery but it's a good job otherwise,
Review from IT Dept
Pay is low, and work structure changes when they don't ask what the workers really need/want.
Review from Operations Dept
I fill out these surveys every year and don't see any changes. We all know Contraxx has a limited lifespan and would appreciate knowing the plan.
Review from IT Dept
inconsistent workload, juggling multiple clients, and getting pulled into other projects to assist with no notice
Review from Customer Success Dept
There are still a lot of silos within the company due to growth by merger which leads to a lot of similar work being done by multiple teams. Better communication of initiatives happening would help to reduce duplicate efforts.
Review from Customer Success Dept
There is no commitment to preventing staffing issues from arising and no clear succession planning. Hire co-op and entry level people who can rise through the company.
Review from Engineering Dept
There is a very negative and critical tone coming from leadership.
Review from Customer Success Dept
Our software is insufficient, ineffective, inefficient. There are no plans or budget to make it better. It is NOT a SAAS solution and is built on XML -- old, old, old.
Review from Customer Success Dept
seniors leaving the company and associates replacing their positions
Review from IT Dept
Better planning and better pay raises
Review from Operations Dept
Nothing is going wrong. I just don't live to work; I work to live, so I'm never excited about working.
Review from Customer Success Dept
Workloads are unmanageable and leadership team does not seem to be aware of that fact (or they just don't care)
Review from Product Dept
The work we are engaged with is around standardization and normalization of practices across the various businesses. It's not exactly exciting to follow a well trodden groove, however that's the nature of the business strategy under this investor group and board.
Review from Engineering Dept
Having anyone is leadership care. We always hear good things in townhalls etc but it is never backed up with anything. Good job done but no reward/reognition
Review from Engineering Dept
From my own observations, there are still many things we need to sort out as we grow as a fast growing company with a large collaborating workforce. There are different company cultures and work styles that need to be addressed (as needed) and respected (when it yields a positive environment).
Review from Engineering Dept
Don't feel that I am being used at my capacity and would like more opportunities to use all of my skills & abilities
Review from Customer Success Dept
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