D+
59/100
Rotech Healthcare Claimed Company
Rotech Healthcare is a provider of medical equipment and services that enable patients to manage their treatment at home. read more
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Rotech Healthcare Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The people I work with and good patient outcomes influenced by all levels of management and staff
Posted a month ago
Being with my Coworkers daily
What makes me happiest at work is the strong sense of teamwork and collaboration. Working with a team that is focused and efficient creates a productive environment where I can contribute effectively and continue to grow professionally.
Review from Communications Dept
Completion of the tasks quickly and accurately
Commission and bonus pay days
It pays my bills it aucks i hate jt here
Review from Customer Support Dept
The patients and helping them!
Assisting patients with their questions.
Review from Admin Dept
Working various projects. It is not just the same one all the time.
Conpleting a project in timely fashion.
Even with all my years of experience I get to face new challenges and learn more every day.
Helping someone feel better! Vent business!
The ability to impact peoples lives.
Review from Sales Dept
We have a great team of people, who work well together.
Review from Communications Dept
My team and their enthusiasm do be great
Review from Sales Dept
My co workers are why I am happy to go to work every day.
Review from Operations Dept
I am blessed to have a job, doing something I love and helping others be healthier!
Review from Admin Dept
The location staff and achieving goals.
Review from Operations Dept
Seeing new set ups coming, growing the business and positive praise from referrals and patients.
Review from Executive Dept
Ensuring our patients are well taken care of.
Review from Admin Dept
What's going wrong and how can it be improved?
Need to add a human compasion aspect in the daily workings
Posted a month ago
Training and hiring the right person for the job
We were acquired by Rotech and thus far, the transition is a nightmare
Patients are not the #1 priority. If Rotech audited locations, trained per QA approved procedures, the turnover/moral would improve immensely. If mgmt took errors/complaints seriously, genuinely listened to their employees, they would be respected. Business could easily double with a good reputation
Review from Customer Support Dept
Constant billing problems cause frustration. Patients return items and they are still billed. If patients want items returned they are required to go back and get a doctor's permission.
billing department should be within individual offices, not outsourced. Patients cannot get a good understanding of how it works if it's not worked within individual offices. To much behind the scenes, on the job training is not helpful.
New senior management. True talent is not drawn to Rotech. True talent see the writing on the wall and leaves.
Review from Operations Dept
Everything! They need better training for new hires, better management at location, realistic goals for bonus structure, decent and respectable employees and hold EVERYONE accountable regardless of job title
Yall need to do a whole cleanup and rehire at the Marrietta and Villa Rica location they are prejudice liars and only write out paperwork that has been needing picked up months behind only hire black men to pick up and deliver those heavy beds and get mad when you notice you are being used by them
This company needs to focus on the local levels more.
There needs to be a reconnect with management and what's actually going on in field
The quality of the trainng is awful. It should be improved drasticly. The technology/software is unrelyable, and so restrictive and impenetrable as to drive one insane.
Patients are limited on oxygen and can only have a set number of tanks, set by somone not on oxygen! Help your locations by being there! Offer real solutions. Pay managers better they deal with so much, go shadow them and see.
Not sure but constantly gobbling up other businesses isnt the way to be a better company when at the core you arent good
Terrible patient care, receive complaint calls multiple times a week, poor management, weak work ethic
Leadership or lack there of. My leader is inadequate and incompetent.
I firmly believe that happy employees perform better and stronger. If employees felt valued, then it would change the entire atmosphere and in turn the customers would also benefit.
Review from Sales Dept
Needs to have more structure, more employees at locations and better ticketing system.
Review from Customer Support Dept
Incentive bonuses are nice, however, paying new hires more than tenured employees is disgraceful.
Review from Customer Support Dept
Rotech is the most chaotic, horribly managed circus in town. No incentives/acknowledgement to work harder, but your entire team not being able to make the stringent minimum number metrics is cracked down on. "Arbeit macht frei?" At least they were told they'd get something...
Review from Admin Dept
What do you like best about your company?
Ability to bonus and the challenge of growing
Review from Operations Dept
What would you most like to see improved at your company?
Reputation - when larger companies buy smaller companies, older employees don't always show accurate depictions of the current company's vision. Often there is a misconception of the current company.
Review from Operations Dept
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