Sally Beauty Outlook Employee Reviews | Comparably
Sally Beauty Holdings is a global distributor and retailer offering professional beauty products to both retail consumers. read more
EMPLOYEE
PARTICIPANTS
967
TOTAL
RATINGS
8226

Sally Beauty Outlook Employee Reviews

What makes you most happy at work?

Interacting with the customers and showing people how easy it is to do their own hair instead of paying outrageous prices at a salon

Review from Sales Dept

Coming to work enjoy the envir

being able to help others as i have been shopping at Sally's for 10 years for hair dye

Being able to connect with customers with similar interests

talking to and getting to know my customers and their needs

Sweet customers that make my day brighter

Making customers happy and confident about the product they are receiving

Interaction with people and being able to help

Being able to help people find their creativity and selves in expression (with their hair, makeup, or nails, etc...)

Review from Sales Dept

Co-workers and clients we have

My coworkers and being able to use my knowledge to assist customers and make them happy.

Being able to teach my team and watching thier confidence grow

helping people learn how to do their hair themselves!!

Review from Sales Dept

Interacting with my coworkers, they're very much like my friends

Easy job good customers bad managment

Seeing my customers and assisting customers to make them happy, and comfortable.

Review from Sales Dept

being able to connect with customers everyday

The positive feeling when you walk into the door.

Helping customers, find what their looking for and make sure they understand how to use the products im selling to them. I like every part of the job as far as tasks and sales. Unfortunatly, my Manager brings us down and in turn, it becomes impossible to work as a team in such a negative enviroment

Review from Sales Dept

Helping rhe customers makes me happy

What's going wrong and how can it be improved?

Need more hands-on leadership. Management needs to learn to communicate.

Review from Sales Dept

Managers don't know how to do their jobs. Hire qualified managers and train them well.

Review from Sales Dept

Management caring about their employees

The manager and her ways and having us fill out saying we wont talk about one another and she does the most

The way they treat employess

the employees being taught wrong things and abused by managers and hr.

Stock levels in store are down to fill online platform orders.

A lot of things are wrong with this company, starting with the disrespect and selfishness that this company is so inconsiderate that they don't care about their employees, and at any point in time there could have been serious injuries leading to death by the people that would come to steal.

We need a store manager that will actually do their job and not make their employees feel like dirt everytime we work with them.

Following their own rules and standards and holding EVERYONE accountable for their actions. Managers calling off and putting their workload on those beneath them without consequnces.

Our shipments are on consistent in constantly come damaged, which causes us to receive backlash from the customers about products they need, and since most of the stores in the area are closing, they have to drive an hour or more to get their product from our store in person

Commission and more workers for more evenley distrubed hours

Review from Sales Dept

I have seen so many bad reviews and it seems like the leadership doesnt care about ithe employees. Employees are quitting and no ine seems to care. Increase the pay for your employees. Give incentives to yiur employees. Your company makes a good profit you need to give back.

Bad management. Get better managemnt.

Upper management needs to be more watchful over managers using associates to do their jobs allowing managers to become lazy

Zero help zero product unhappy customers unhappy employees make $$$$ go down

Everything. I did not have one good experience working for this company

Better staffing and payroll needs improvement.

Review from Sales Dept

Emphasis on building the basket, pick, gitk is helpful to some customers but is very annoying to many customers and drives them away. Profitable stores are set with unreasonable goals while unprofitable stores have basically no goals for month, and are kept open and are a waste of money.

Everything ive said previously can be said here

What do you like best about your company?

The customers and talking to people

Review from Sales Dept

Discount on beauty supplies and online rewards

What would you most like to see improved at your company?

management. Theres bad communication from TM to DM to SM.

New time cards

Review from Sales Dept

Review Sentiment at Sally Beauty

57
57%
43
43%

About Sally Beauty's Outlook

F
47/100

Where This Score Ranks Sally Beauty's Outlook

BOTTOM
5%

In the Bottom 5% of 1226 similar size companies on Comparably

BOTTOM
5%

In the Bottom 5% of 108 companies in Dallas

5th

5th place versus 4 competitors rated on Comparably

Sally Beauty's Outlook is scored a F by 1570 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Sally Beauty's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of Sally Beauty's weaker culture attributes amongst employees. Use the filters below to understand Sally Beauty employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 16 days ago.

Rate Outlook the Highest

  • Tenure - Less than 1 Year
    +42%
  • Department - Customer Support
    +35%
  • Tenure - 2 to 5 Years
    +34%

Rate Outlook the Lowest

  • Department - Operations
    -14%
  • Experience - Over 10 Years
    -11%
  • Gender - Male
    -3%

How Sally Beauty's Outlook Score is Calculated

FILTER RATINGS BY

Results from 948 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

43
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic11%
Good31%
Neutral38%
Bad14%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes37%
No63%
Are you typically excited about going to work each day?
×
Rate your company