Sally Beauty Employee Reviews
Out of 670 Sally Beauty employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Sally Beauty improve their work culture. The Sales team, with 55% positive reviews, reports the best experience at Sally Beauty compared to all other departments at the company. The Operations team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Awsome the best people to work fot
There is always a plan
Their understanding and enjoyment of what they do.
Thrives to make an impact in hair care industry
Openminded managers and flexability with staff
What does the leadership team need to get better at?
Listening to the employees in the store, not just top management, clean up the number of monthly promotion mistakes, allow store managers more latitude with marketing and display ideas, balance out criticism with gratitude and appreciation, not holding annual survey results against employees
Leadership needs to recognize that their store level employees are the backbone of their company. They should pay those employees a living wage instead of having a CEO to Employee Pay Ratio of 500+:1. The sales goals and KPIs that they set are unrealistic and they expect endless growth.
leadership, better store managers and better communication flow to store personnel
Review from Sales Dept
They need to get better at how they treat their staff, or be replaced entirely. Nobody deserves to be belittled everyday at a minimum wage job thats going to get you no where in life.
Be more motivating. Only giving negative feedback deters employees from feeling ambitious.
What is the best part about your compensation package?
30% off everything in the store
PTO, discount and health insurance.
I don't get anything because I'm only part time but i believe they would be fair
Review from Sales Dept
affordable health and dental and vision
401k match the company does a great job
Why do you feel undervalued and what would make you feel better about your compensation?
A living wage is the absolute least a company should pay an employee and Sally's starts everyone at minimum wage with your maximum raise a year being .38 cents unless you are promoted. Minimum wage was raised in our state and they did not adjust wages making new hires make the same as tenured.
Hours are bot based on performanc but if you have a close relationship to management you get hours and are exempt from corrective actions/ writeups
I wouldn't be surprised if the books were being cooked either.
I'm doing manager work for low pay. It feels like i'm doing someone a favor more than actually getting my job done. I'm a beauty advisor. I'm only supposed to advise people on beauty. Thats it. Thats what i signed up for. So again, i'm leaving the company asap.
If it had been more than 13 an hour, plus my manager would only schedule me 11 hours in a week and i know more about hair and beauty thab sge does. Shes so rude she wint even give me the numver to HR, and i think she tampered with my adp sign in, because i cant access anything.
What are some of the best things about your team?
Best thing about my team is getting to see them on the rare day I dont work completely alone.
All work together and geg all e
Our individuality and ability to work together.
We are all professional, knowledgable, hardworking people
Majority of my team are willing to work together as a team. If we don't have a definitive answer to a question, we can bounce ideas or information off eachother.
What do your coworkers need to improve and how could you work together better?
Balance of workloads is extremely unfair
Working as a team and not talking bad amongst one another.
if HR actually cared about their employees.
Accountability, communication, time management and being a team player.
I love my co workers but the management team needs work.
What is most positive about the culture and environment at your company?
The understanding and patient customers.
The tow company if u break down tbey will tow u
Some coworkers are friendly and work together as a team
The individuality and encouragement to express ourselves through our fashion.
Can't really think of anything
Review from Sales Dept
What needs to change to make the company culture better?
Top management always makes mistakes but never gets feedback from the store staff.
The pay, workload expectations, district managers
Review from Sales Dept
The pay and hours and the schedule. The schedule changes without notices and that even worth trying to make a life outside of the work field.
The manager would need more training
Managers should respect the employess boundaries
What did you like most about the interview process?
It was quick and easy and the manager was/is fantastic
Review from Sales Dept
Being asked to pick a product and sell it to the manager as if she were a customer.
Quick and easy and I was hired on the spot
It was easy and simple
It was fast and easy
What would you improve about your company's interview process?
Hiring Apps are a nightmare to navigate
Screening applicants better, asking more in depth questions to understand the person as a whole. Training on how to properly interview canidates.
More detailed interviews. Mine lasted 5 minutes and she didnt bother to ask about product knowledge
Clearly they don't interview well given the quality of their employees.
Actually doing interviews and coris
What makes you most happy at work?
Interacting with the customers and showing people how easy it is to do their own hair instead of paying outrageous prices at a salon
Review from Sales Dept
Coming to work enjoy the envir
being able to help others as i have been shopping at Sally's for 10 years for hair dye
Being able to connect with customers with similar interests
talking to and getting to know my customers and their needs
What's going wrong and how can it be improved?
Need more hands-on leadership. Management needs to learn to communicate.
Review from Sales Dept
Managers don't know how to do their jobs. Hire qualified managers and train them well.
Review from Sales Dept
Management caring about their employees
The manager and her ways and having us fill out saying we wont talk about one another and she does the most
The way they treat employess
What do you like best about your company?
The customers and talking to people
Review from Sales Dept
Discount on beauty supplies and online rewards
What would you most like to see improved at your company?
management. Theres bad communication from TM to DM to SM.
New time cards
Review from Sales Dept