

Samanage, the service success company, is the most reviewed and highest rated IT service desk solution.
Enable employees to do their best work through the most innovative, engaging, and intelligent service solution.
“Transparency is a core value at Samanage, and our Trust Center allows our customers to review everything about our data security processes including data encryption, accountability, disaster recovery plans and agent security,” said Gordon.May 12, 2015
| Headquarter | 117 Edinburgh S Cary, NC 27511 United States of America |
|---|---|
| Website | www.samanage.com |
| Founding Date | 2007 |
| Tel | 1-888-250-8971 |
| Company Status | Private |
Samanage competitors include ServiceNow, Cherwell Software, Atlassian, and Freshdesk. Samanage ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Samanage compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

2 employees at Samanage have reviewed Samanage across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

The prevailing opinion from employees about joining Samanage is that the company was unprepared on their first day. Samanage employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Samanage 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Samanage's KPIs and OKRs is essential for its success. Out of 2 Samanage employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Doron Gordon CEO / President
Doron Gordon serves as the CEO / President of Samanage.

Marc Stitt VP of Marketing
Marc Stitt serves as the VP of Marketing of Samanage.

Ryan Biljon VP, Sales and Services
Ryan Biljon serves as the VP, Sales and Services of Samanage.

Amy Tessier VP, Sales Strategy & Operations
Amy Tessier serves as the VP, Sales Strategy & Operations of Samanage.

Michael Mazyar CTO
Michael Mazyar serves as the CTO of Samanage. Michael started at Samanage in Feb of 2008. Michael currently resides in...

Pavel Kostychev Chief Creative Officer
Pavel Kostychev serves as the Chief Creative Officer of Samanage. Pavel started at Samanage in May of 2013. Pavel...

Matt Cox Director Of Technical Services and Strategy
Matt Cox serves as the Director Of Technical Services and Strategy of Samanage. Matt currently resides in the...

Steve Stover SVP of Products and Strategy
Steve Stover serves as the SVP of Products and Strategy of Samanage. Steve currently resides in the Raleigh-Durham,...

Laura Miller Regional Vice President, East
Laura Miller serves as the Regional Vice President, East of Samanage. Laura currently resides in the Raleigh-Durham,...
Leading members of the Samanage Human Resources Team include Karen Clark, Elliott Marks, and Sarah Goumaz.

Karen Clark VP, People US
Karen Clark serves as the VP, People US of Samanage. Karen started at Samanage in November of 2018. Karen currently...

Elliott Marks Director, Talent Acquisition
Elliott Marks serves as the Director, Talent Acquisition of Samanage. Elliott currently resides in the Raleigh-Durham,...

Sarah Goumaz Talent Acquisition Manager
Sarah Goumaz serves as the Talent Acquisition Manager of Samanage. Sarah currently resides in the Raleigh-Durham, North...
How much do people at Samanage get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Samanage is $90,800, or $43 per hour, while the estimated median salary is $96,851, or $46 per hour.
At Samanage, the highest paid job is a Director of Engineering at $175,814 annually and the lowest is an Admin Assistant at $39,251 annually. Average Samanage salaries by department include: Customer Support at $46,712, Design at $86,007, Product at $140,419, and Business Development at $97,378. Half of Samanage salaries are above $96,851.
2 employees at Samanage rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 10 ratings) while 2 employees at Samanage rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $54k | $54k | 1st Percentile |
20th Percentile $77k | $77k | 20th Percentile |
40th Percentile $97k | $97k | 40th Percentile |
60th Percentile $157k | $157k | 60th Percentile |
80th Percentile $235k | $235k | 80th Percentile |
100th Percentile $326k | $326k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
| Summary | Department | Average Salary |
|---|---|---|
Admin $63,305 | Admin | $63,305 |
Business Development $97,378 | Business Development | $97,378 |
Customer Support $46,712 | Customer Support | $46,712 |
Design $86,007 | Design | $86,007 |
Engineering $97,651 | Engineering | $97,651 |
Finance $74,073 | Finance | $74,073 |
HR $90,687 | HR | $90,687 |
IT $90,338 | IT | $90,338 |
Marketing $153,950 | Marketing | $153,950 |
Operations $77,405 | Operations | $77,405 |
Product $140,419 | Product | $140,419 |
Sales $323,933 | Sales | $323,933 |

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Candidates By Department
Marketing | 50% | |
|---|---|---|
Engineering | 25% | |
Sales | 25% |
Candidates By Location
San Francisco | 50% | |
|---|---|---|
New York City | 25% | |
Raleigh | 25% |
What is Samanage address?
Samanage location is at 117 Edinburgh S
Who is the CEO of Samanage?
Samanage CEO is Doron Gordon, their score by employees is 80
What is Samanage eNPS?
The eNPS for Samanage is 100
What is the salary for IT Manager in Samanage?
IT Manager average salary in the US is 97k
What are the salaries in the Sales in Samanage?
The average salaries for Sales in Samanage is 324k