-28
eNPS Score
Q&A With Santander Bank Employees
Here in the United States, our team of 10,000 individuals is bringing simplified, personal banking to everyone, making us a regional banking leader. What does that mean for you? Strong support and lots of opportunities to advance and build the type of career that you want, all in a dynamic environment that relies on the value you add and respects your initiative. Take a look and discover what it means to work at Santander.
How employees describe working at Santander Bank
It was quick and easy
Over worked and under paid!! Never staffed properly so work day is usually chaotic. Santander is beyond inefficient, and policies and procedures are made by out of touch higher ups. Salaried employees treat the hourly employees like their dumb, so that's fun. Stay away from this bank.
Overhaul it from the top down.
My work colleagues are the best thing about my job
Just close your bank if possible!
What it's like to work at Santander Bank
- Santander Bank employees generally work 8.5 hrs a day
- Employees at Santander Bank report the work pace is extremely fast
- On a typical day, employees at Santander Bank have 1 meeting
- 76% of Santander Bank employees look forward to interacting with their team every day
- Santander Bank employees most often take 20-30 paid vacation and sick days each year
- 37% of Santander Bank employees report they are happy with their work life balance
- Santander Bank employees never get valuable feedback on how to improve at work
- 51% of Santander Bank employees call their work environment negative
Q&A With Santander Bank Employees
IDX: 25 TOT: 72
What are company outings like at Santander Bank?
Not many outings occur it seem to be more for the management team. They always have social gatherings.
How helpful was your Customer Support team when you were first hired at Santander Bank?
Due to their own workloads they couldn't really help.
How's the leadership on the Customer Support team at Santander Bank?
The leader has declined recently due to redundancy. The company have let go of some very experienced manager over the last two years. So it will take time to improve the current leadership team.
What is the daily attire at Santander Bank?
Casual but smart.
How's the work pace at Santander Bank?
The workplace wasn't the best before covid. So working from home has been so much better.
How hard is it to get promoted at Santander Bank?
Very difficult.
Is it possible to switch teams at Santander Bank? If so, what is the process?
You can if you say you have an issue working with some individuals.
What's the Customer Support team like at Santander Bank?
Whilst working from home and following change in structures the to team experience has significantly reduced.
How often do employees get raises at Santander Bank?
Once a year.
How often do promotions happen at Santander Bank?
Promotion opportunities are rare and they usually have people in mind for roles. Therefore, you have to be prepared to battle for promotion.
What is the best advice you could give someone during their first month at Santander Bank?
Be perpared to take on alot of information as it can be very stressful. Be open and honest and if the job is not for you be prepared to say so.
What are the most important soft skills to be successful at Santander Bank?
Empathy, patient and calm.
What is the best perk or benefit that Santander Bank offers?
The bonus in March.
Does Santander Bank have a volunteer program?
Yes but its not really encouraged locally.
How innovative is Santander Bank?
Fairly but seems to always one step behind other companies.
What needs to change to make the company culture better at Santander Bank?
They could care less about you
Why do you feel undervalued and what would make you feel better about your compensation at Santander Bank?
Keep changing Comp plan
What does the leadership team at Santander Bank need to get better at?
Everything
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Should I work at Santander Bank?
27% of Santander Bank employees would encourage their friends to become coworkers, whereas 18% are neutral and 55% would not recommend working at Santander Bank to their friends.
| 27% | Promoters |
|---|---|
| 18% | Passive |
| 55% | Detractors |
