SE2 LLC Employee Reviews
Out of 105 SE2 LLC employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping SE2 LLC improve their work culture.
What does the leadership team need to get better at?
Understanding the business and people
They need to compensate better and promote a better culture.
Communication and Transparency. Tell us exactly how each individual team is doing as the year progresses.
Why do you feel undervalued and what would make you feel better about your compensation?
If leadership cared about people or clients
They need to atleast pay as per market value.
I feel like with what call center associates go through and deal with, we should definitely be paid more.
Review from Operations Dept
Pay is below industry standard for type and amount of work performed.
I have found that within the company you are hired on to do one job but quickly find yourself wearing multiple hats but the extra roles you provide do not get compensated.
What do your coworkers need to improve and how could you work together better?
Not to he afraid of leadership
They must improve their language skills and become more knowledgeable about their work.
What needs to change to make the company culture better?
Honesty and care and support lacking
Need a management change for sure
Nothing. It's all good and excellent.
What would you improve about your company's interview process?
Faster overall timeline when interviewing to being ready to start
Better communication and responsiveness, setting expectations, more transparency.
More communication and better transparency
What's going wrong and how can it be improved?
Leadership is out of touch with "little people"
Need to promote a better culture and hire better people
Culture is shifting right now. Lots of uncertainty. Slow to enact a more standard remote work policy. Some Director level managers are making changes that are confusing or don’t make sense. Many new managers do not understand the business and industr
Nothing is going wrong. Everything is alright for now.
There is no incentive to stay here for longer than 5 years to get the full 5% match in the 401k. The same problems the company had when I first started, training being a major one, is still an issue.
What would you most like to see improved at your company?
Timings of the work can be improved.
I would like to see associate pay rates raised.
Pay for some positions is lower than industry standard. Some associates expected to put in 50+ hours without compensation.