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Sears Hometown and Outlet Stores Claimed Company
Sears Hometown and Outlet Stores, Inc. is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. read more
Sears Hometown and Outlet Stores Company Culture
Sears Hometown and Outlet Stores Culture
This score is derived from employee ratings & reviews2.4/5
Sears Hometown and Outlet Stores' Overall Culture is rated D-
Top Rated Culture Dimensions
Diversity
BEnvironment
BGender
C-Happiness
C-Manager
D+Sears Hometown and Outlet Stores CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Will Powell
45 /100
See More
Diversity at Sears Hometown and Outlet Stores
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Sears Hometown and Outlet Stores have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored
Women at Sears Hometown and Outlet Stores
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Women at Sears Hometown and Outlet Stores have rated Happiness, Executive Team, and Retention as the highest categories they have scored
Sears Hometown and Outlet Stores eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-46
Sears Hometown and Outlet Stores employees are -46% more likely to recommend Sears Hometown and Outlet Stores as a great place to work
| 27% | Promoters |
|---|---|
| 0% | Passives |
| 73% | Detractors |
Working at Sears Hometown and Outlet Stores
Working at Sears Hometown and Outlet Stores is rated below average by 15 employees, across various culture dimensions. Sears Hometown and Outlet Stores employees rate Environment highest among all categories, and think that Team and Meetings have the most room for improvement, putting Sears Hometown and Outlet Stores’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Chicago. See below in detail how working at Sears Hometown and Outlet Stores was rated by employees.
Overall Company Culture at Sears Hometown and Outlet Stores
D-
Overall Company Culture at Sears Hometown and Outlet Stores is rated D-
Last updated months ago
Bottom
10%
Sears Hometown and Outlet Stores ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Sears Hometown and Outlet Stores Employee Reviews
Out of 18 Sears Hometown and Outlet Stores employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Sears Hometown and Outlet Stores improve their work culture.
| Positive Reviews | 40% |
|---|---|
| Constructive Feedback | 60% |
Positive Reviews From Sears Hometown and Outlet Stores Employees
- What did you like most about the interview process?I was hired over the phone before seeing the store and knowing the negative past from previous ownership and previous on site managemt by Corporate once owners retired.
- What did you like most about the interview process?It was an easy process.
- What is most positive about the culture and environment at your company?Taking care of our customers even though management advised us not to.
Constructive Feedback From Sears Hometown and Outlet Stores Employees
- What's going wrong and how can it be improved?Distribution is horrible. Previous orders were stretched out months for delivery. Even when other items were ordered after the fact, thise orders came in a timely matter. Many disaplointed & frustrated customers.
- What needs to change to make the company culture better?The company culture is based on sales metrics. Hiwever, when they hand off a store with a bad image in a small town. Sales are not the first item to conquer as is refacing customer satisfaction that makes customers for life.
- What do your coworkers need to improve and how could you work together better?The local Sears hired milennials who do not listen, do not respect the levels of supervisor authority which in turn failed to foster a positive environment. Whrn the issue was raised with the next kevel of supervisor the milennials retaliated.
Sears Hometown and Outlet Stores Company Information
Sears Hometown and Outlet Stores Company Overview
Sears Hometown and Outlet Stores, Inc. is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment.
Sears Hometown and Outlet Stores Mission, Vision & Values
Sears Hometown and Outlet Stores Mission & Values
Guiding Principles • Customer Focused: We have always been dedicated to taking care of our internal and external customers. • Collaboration & Teamwork: We are a small team and are ?required to work together to accomplish our tasks. • Empowerment: As a small team we have to make decisions quickly and easily so we support our teammates and customers. • Conduct Business with Integrity: Everything we do is built on a foundation of integrity. We make ethical decisions. From these principles, we have outlined our three cultural values…which establish the desired and acceptable ways of behaving and conducting business.
| Headquarter | 5500 Trillium Blvd. Hoffman Estates, IL 60192 United States of America |
|---|---|
| Website | www.shos.com |
| Tel | 847-286-3409 |
| Company Status | Public |
| Stock | SHOS |
Sears Hometown and Outlet Stores Competitors
Sears Hometown and Outlet Stores competitors include The Home Depot and Casper. Sears Hometown and Outlet Stores ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Sears Hometown and Outlet Stores compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Sears Hometown and Outlet Stores Employees
15 employees at Sears Hometown and Outlet Stores have reviewed Sears Hometown and Outlet Stores across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 15 Sears Hometown and Outlet Stores employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Sears Hometown and Outlet Stores are mostly dissatisfied with their total compensation at Sears Hometown and Outlet Stores, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Sears Hometown and Outlet Stores are mostly dissatisfied with their team. 15 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Sears Hometown and Outlet Stores are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Sears Hometown and Outlet Stores believe the environment at Sears Hometown and Outlet Stores is positive. Most Participants believe the pace of work at Sears Hometown and Outlet Stores is extremely fast. About 51% of the employees at Sears Hometown and Outlet Stores work 8 hours or less, while 24% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Sears Hometown and Outlet Stores are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Sears Hometown and Outlet Stores - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Sears Hometown and Outlet Stores KPIs and OKRs
At this moment no Sears Hometown and Outlet Stores employees have provided insight into whether or not they clearly understand Sears Hometown and Outlet Stores' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Sears Hometown and Outlet Stores CEO & Leadership
Sears Hometown and Outlet Stores CEO - Will Powell
45 /100
Will’s approval rate is lower compared to CEOs at similar sized companies, putting Will in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Chicago. Will Powell’s employees rank Sears Hometown and Outlet Stores in the Top 35% for Environment, in the Bottom 30% for Happiness, and in the Bottom 25% for Manager. Powell is generally unpopular with Sears Hometown and Outlet Stores employees, but ranks especially low with Male employees. However, Female employees have a slightly more favorable view of the CEO. When compared to Sears Hometown and Outlet Stores’s competitors, Will Powell ranks below both Casper CEO Philip Krim and The Home Depot CEO Ted Decker.
Sears Hometown and Outlet Stores Leadership
The Sears Hometown and Outlet Stores Executive Team is rated a “D” and led by CEO Will Powell, Vice President of Marketing & eCommerce David Buckley Jr., and Senior Vice President of Store Operations Michael Gray
Will Powell CEO / President
Will Powell serves as the CEO / President of Sears Hometown and Outlet Stores.
David Buckley Jr. Vice President of Marketing & eCommerce
Mr. David J. Buckley, Jr. has been the Vice President of Marketing & eCommerce at Sears Hometown and Outlet Stores, Inc.... read more
Michael Gray Senior Vice President of Store Operations
Mr. Michael A. Gray has been Senior Vice President of Store Operations at Sears Hometown and Outlet Stores, Inc. since... read more
Charles Hansen Chief Legal & Compliance Officer, VP, General Counsel and Secretary
Mr. Charles J. Hansen has been Vice President, General Counsel and Secretary at Sears Hometown and Outlet Stores, Inc.... read more
Ephraim J. Bird Chairman, Senior VP & CFO
Mr. Ephraim J. Bird, also known as E.J., has been Chief Financial Officer and Senior Vice President of Sears Hometown... read more
Michael P. McCarthy Chief Merchandising Officer and VP of Merchandising & Inventory
Mr. Michael McCarthy, also known as Mike, has been Vice President of Merchandising and Inventory at Sears Hometown and... read more
Ryan Robinson Chief Administrative Officer and Chief Financial Officer
Ryan Robinson serves as the Chief Administrative Officer and Chief Financial Officer of Sears Hometown and Outlet... read more
Jonathan Phillips Division Vice President - Finance/Business Intelligence
Jonathan Phillips serves as the Division Vice President - Finance/Business Intelligence of Sears Hometown and Outlet... read more
Kelly McHugh Divisional Vice President Strategic Procurement
Kelly McHugh serves as the Divisional Vice President Strategic Procurement of Sears Hometown and Outlet Stores, Inc..... read more
Sears Hometown and Outlet Stores Salaries
How much does Sears Hometown and Outlet Stores pay?
How much do people at Sears Hometown and Outlet Stores get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Sears Hometown and Outlet Stores is $93,007, or $44 per hour, while the estimated median salary is $98,919, or $47 per hour.
At Sears Hometown and Outlet Stores, the highest paid job is a Corporate Counsel at $185,848 annually and the lowest is a CS Rep at $44,195 annually. Average Sears Hometown and Outlet Stores salaries by department include: Business Development at $87,812, HR at $99,211, Marketing at $82,875, and Engineering at $119,301. Half of Sears Hometown and Outlet Stores salaries are above $98,919.
10 employees at Sears Hometown and Outlet Stores rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 30 ratings) while 10 employees at Sears Hometown and Outlet Stores rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 10 ratings).
Salaries contributed from Sears Hometown and Outlet Stores employees include job titles like Sales Manager. Comparably data has a total of 0 salary records from Sears Hometown and Outlet Stores employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $79k | $79k | 17th Percentile |
33rd Percentile $96k | $96k | 33rd Percentile |
50th Percentile $158k | $158k | 50th Percentile |
67th Percentile $213k | $213k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $277k | $277k | 100th Percentile |
$93,007*
Average Compensation
$98,919*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Sears Hometown and Outlet Stores Salaries by Department
Diversity & Inclusion at Sears Hometown and Outlet Stores
Diverse employees at Sears Hometown and Outlet Stores score the company 74/100 across various culture categories, placing Sears Hometown and Outlet Stores in the Top 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Sears Hometown and Outlet Stores across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Sears Hometown and Outlet Stores Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Sears Hometown and Outlet Stores PTO
Sears Hometown and Outlet Stores PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
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Sears Hometown and Outlet Stores Careers
Sears Hometown and Outlet Stores Jobs
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Overview of Candidates Interested in Sears Hometown and Outlet Stores on Comparably
Candidates By Department
Sales | 100% |
|---|
Candidates By Location
Akron | 100% |
|---|
Frequently Asked Questions regarding Sears Hometown and Outlet Stores
What is Sears Hometown and Outlet Stores address?
Sears Hometown and Outlet Stores location is at 5500 Trillium Blvd.
Who is the CEO of Sears Hometown and Outlet Stores?
Sears Hometown and Outlet Stores CEO is Will Powell, their score by employees is 45
What is Sears Hometown and Outlet Stores eNPS?
The eNPS for Sears Hometown and Outlet Stores is -46
What is Sears Hometown and Outlet Stores revenue?
Sears Hometown and Outlet Stores revenue is $2B
What is the salary for Account Manager in Sears Hometown and Outlet Stores?
Account Manager average salary in the US is 107k
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