The ServiceMaster Company, LLC is a leading provider of essential residential and commercial services. read more

EMPLOYEE PARTICIPANTS: 104

TOTAL RATINGS: 905

CEO: Nikhil Madhukar Varty

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ServiceMaster Retention Score

ServiceMaster is in the Bottom 20% of similar sized companies in its ability to retain quality employees. 58% of employees at ServiceMaster are excited to go to work each day. Overall, 33% of ServiceMaster's employees feel the company is doing what it should to retain them while 67% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 21 days ago.

Where This Score Ranks ServiceMaster's Retention

BOTTOM
20%
In the Bottom 20% of 1341 Similar Sized Companies on Comparably
3rd
3rd place versus 2 competitors rated on Comparably

Jul

Aug

Nov

Apr

Aug

D59 / 100

Jan

Who Ranks ServiceMaster's Retention the Highest?

Ethnicity - Other 74/100

Experience - 1 to 3 Years 69/100

Department - Customer Support 63/100

Who Ranks ServiceMaster's Retention the Lowest?

Tenure - Less than 1 Year 37/100

Gender - Female 44/100

Department - Operations 46/100

ServiceMaster Retention At a Glance

ServiceMaster's Retention score is rated a "D" by 102 employees. The category helps understand ServiceMaster's focus and commitment to retaining employees in their organization.

Over the past three months, ServiceMaster's Retention score has remained steady at 59/100. ServiceMaster ranks in 3rd place versus 2 competitors which include Rollins and Stanley Steemer. The Customer Support department is likely to stay at the company the longest, while the Operations department is likely to have the highest turnaround.

ServiceMaster's Retention score is in the Bottom 20% of 1341 similar sized companies (10,000+ Employees) on Comparably.

ServiceMaster's Retention Trendline

ServiceMaster59
Similar Size on Comparably

How ServiceMaster's Retention Score is Calculated

Answer	Percent
Yes	55%
No	45%

Do you believe you're paid fairly?

Answer	Percent
Yes	58%
No	42%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	58%
No	42%

Are you typically excited about going to work each day?

Answer	Percent
Every week	40%
Once a month	0%
Once a quarter	20%
Once a year	20%
Never	20%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	60%
No	40%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	33%
No	67%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	50%
Neutral	50%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	33%
No	67%

Do you have a close friend at work?

Answer	Percent
Yes	100%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	0%
Once a quarter	50%
Never	50%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	100%
No	0%

Do you feel burnt out at work?

Answer	Percent
Yes	60%
No	40%

Are you challenged at work?

Answer	Percent
Yes	0%
No	100%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	0%
No	100%

Are you proud to be a part of your company?

ServiceMaster's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

20%

ServiceMaster ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Retention Score.

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