ServiceMaster Employee Reviews
Out of 85 ServiceMaster employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping ServiceMaster improve their work culture. The Operations team, with 64% positive reviews, reports the best experience at ServiceMaster compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
they are engaging and supportive
they are friendly and cooperative
Great people who want to encourage the team to meet individual as well as company goals.
Exceptional and always willing to belp
Approachable forward thinking. visionary leadership
What does the leadership team need to get better at?
Electronic time sheets would be great
Listening, communicating, recognizing employees that go above and beyond.
Managment needs to be trained better so they can better train there employees
communication and hiring dependable people that want to work
What is the best part about your compensation package?
AIP and good benefits and 401k
Base salary & stock options
Great salary and awesome bonus
Review from Operations Dept
Benefits and pay also paid sick days
Why do you feel undervalued and what would make you feel better about your compensation?
In this company, if you arent a man you get looked over.
Yes. I feel as though I should be paid a competitive wage for the market and industry that I am in.
Insurance is is +$700 for a family of 4.
Then actually doing there job right
Having a retirement plan in place.
Review from Operations Dept
What are some of the best things about your team?
their due diligence and engaging
We are still growing and trying to bring in crew members that are a great fit for our needs
Their hard work their loyalty to Servicemaster
They each bring something unique to the table.
team cooperative and loyalty every membet
What do your coworkers need to improve and how could you work together better?
The management needs to pay for their employees to become certified at every level, for every circumstance. Not lie and claim to be certified & qualified only falsely
Too Many meetings with little improvement.
Working together to get everybody what they need
They are just warm bodies. They have no experience and they do not care about working. We could work better together if they put forth an effort of trying. The company needs to listen to other employees complaints about coworkers
Review from Operations Dept
They need to actually do their work. They do not listen and sit on their phones all night
What is most positive about the culture and environment at your company?
im very like for leadership my team it is very like
The confidence in which we all speak to clients. We are all working in this industry for a reason and that helps us sympathize with the client and reassure them that we are there to help gain back their normal everyday lives.
Feels like I have friends and not just co workers
Review from Operations Dept
Winning attitude and pleasant customers equate out to a great day
Different building and companies all the time
What needs to change to make the company culture better?
A new manager needs to be assigned and the current manager doesnt wvwe need to work for there ever again!!
Not to be private Owned and all blood related family members
Too many things need ro be done to change the culture
better employees and management. If they paid more money they would get better employees
What did you like most about the interview process?
I met with both owners we had lunch and talked about how i can help the dial in the Mitigation process.
All done in a single day (5 interviews).
Comfortable atmosphere and in depth question and answer sessions
It was quick and easy.
Review from Operations Dept
What would you improve about your company's interview process?
Have an HR department that lnows what they are doing
Better questions and an interviewer whom knew what they were doing.
Review from Operations Dept
What makes you most happy at work?
feel needed and heard and appreciated
Whwn the day is finally over
I began as a water technician for a competetor company. After allot of hard work I am now a mitigation estimator. Restoration is my career choice and I want to move up as much as possible. Actually seeing myself move up in this industry through hard work has made me very happy. I love what I do.
Being with like-minded people, such as the ones on my team.
Ability to execute on my ideas
Review from Operations Dept
What's going wrong and how can it be improved?
Too much back-stabbing within the company. People only concerned about their own careers vs. the good of the company. Not enough expertise within departments. Hang on to poor performers too long
Management. Team work training better equipment
They need to be on top of their game
No communication. Needs monthly meetings and employees properly trained
Review from Operations Dept
I pick up the slack at work because I need this job, co workers just want party money and do not care about working
What do you like best about your company?
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What would you most like to see improved at your company?
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