ServiceMax Claimed Company

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses. read more

EMPLOYEE PARTICIPANTS: 36

TOTAL RATINGS: 453

CEO: Neil Barua

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Joining ServiceMax - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining ServiceMax is that the company was prepared on their first day. ServiceMax employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	50%
No	50%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	0%
Prepared	50%
Somewhat Prepared	50%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	100%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at ServiceMax are rated a C+. At ServiceMax most employees said they received feedback once a month or once a year. 50% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at ServiceMax.

Answer	Percent
Every week	0%
Once a month	50%
Once a quarter	0%
Once a year	25%
Never	25%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	50%
No	50%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 100% of men and 100% of women at ServiceMax said they negotiated their salaries. On average, ServiceMax employees earn $130,913. ServiceMax ranks in the Top 50% for compensation in San Francisco. Learn More about Salaries at ServiceMax.

Average Salaries at ServiceMax by Department

$146k*

Engineering

$149k*

Product

$110k*

Design

$199k*

Marketing

$118k*

Operations

$47k*

Admin

$132k*

Business Dev

$93k*

Finance

$76k*

Customer Support

$113k*

$125k*

$301k*

Legal

$286k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined ServiceMax, get acclimated. Is lunch a social time or do people sit at their desks? At ServiceMax the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at ServiceMax, many employees say it’s because of the comfort & familiarity.

Answer	Percent
Company Mission	0%
Comp & Benefits	0%
Co-Workers	0%
Comfort & Familiarity	100%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	50%
45 minutes	50%
30 minutes	0%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	0%
Once a quarter	33%
Never	67%

How often do you socialize with team members outside of work?

Professional Development

ServiceMax ranks in the Bottom 35% of companies for professional development in San Francisco. 50% of employees feel as though ServiceMax is beneficial to their continuous career growth. Learn More about Professional Development at ServiceMax.

Answer	Percent
Yes	0%
No	100%

Do you have a mentor at work?

Answer	Percent
Yes	50%
No	50%

Does your current company provide you meaningful opportunities for career advancement?

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