Shopify Culture | Comparably
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Shopify Claimed Company
We build products that help entrepreneurs around the world start and grow their businesses. read more
EMPLOYEE
PARTICIPANTS
616
TOTAL
RATINGS
4108
Updated on: August 15, 2025

Shopify Company Culture

Shopify Culture

This score is derived from employee ratings & reviews
4.3/5
Shopify's Overall Culture is rated A-

Top Rated Culture Dimensions

Environment
A+
Perks & Benefits
A+
Team
A+
Manager
A
Meetings
A

Shopify CEO

Top 15%Top 15% of Similar Size Companies
Tobi Lutke Shopify's CEO
Tobi Lutke
76 /100
See More

Diversity at Shopify

Top 25%Top 25% of Similar Size Companies
B

Diverse employees at Shopify have rated Team, Perks And Benefits, and Outlook as the highest categories they have scored

Women at Shopify

Top 20%Top 20% of Similar Size Companies
B+

Women at Shopify have rated Perks And Benefits, Team, and Outlook as the highest categories they have scored

Shopify eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies

Recommend to a Friend?

15

Shopify employees are 15% more likely to recommend Shopify as a great place to work

48%Promoters
19%Passives
33%Detractors

Working at Shopify

Working at Shopify is rated highly by 616 employees, across various culture dimensions. Shopify employees are most satisfied about Environment, Perks And Benefits, and Team categories, putting Shopify’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Shopify was rated by employees.

Overall Company Culture at Shopify

A-

Overall Company Culture at Shopify is rated A-

Last updated months ago

Top
15%

Shopify ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 616 Employees

View Results
0
20
40
60
80
100
Design
93
Design93
Marketing
82
Marketing82
Engineering
79
Engineering79
Product
78
Product78
HR
74
HR74
Customer Support
73
Customer Support73
Operations
72
Operations72
Sales
72
Sales72
Customer Success
48
Customer Success48

Shopify Employee Reviews

Out of 302 Shopify employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Shopify improve their work culture.

88%
12%
Positive Reviews88%
Constructive Feedback12%

Positive Reviews From Shopify Employees

  • What did you like most about the interview process?
    The recruiter was very open and honest
  • What is most positive about the culture and environment at your company?
    The mission is very present - making commerce better for everyone
  • What are some of the best things about your team?
    They all work really hard and want to do their best work
Read More Positive Reviews

Constructive Feedback From Shopify Employees

  • What needs to change to make the company culture better?
    As stated already tobi needs to step down in order for culture to improve.
  • What needs to change to make the company culture better?
    There's a perceived lack of opportunities for professional development, career advancement, and skill enhancement.
  • What's going wrong and how can it be improved?
    A lack of transparent communication.
Read More Constructive Reviews

Shopify Company Information

Shopify Company Overview

We build products that help entrepreneurs around the world start and grow their businesses.

Shopify was founded in 2006 and its current CEO is Tobi Lutke. Since its inception 20 years ago, Shopify has grown to 10001 employees.

Shopify Mission, Vision & Values

Shopify Mission Statement

Make commerce better for everyone.

Shopify Vision Statement

To make commerce better for everyone. Then they promote the reason why they re driven to remove the hassle and complications of managing an ecommerce website: so businesses can focus on what s most important to them.

Shopify Values

  • Say
  • Creativity
  • Speed or precision
Shopify Mission, Vision & Values
HeadquarterOttawa
Canada
Websitewww.shopify.com
Founding Date2006
Tel6479706221
Company StatusPublic
StockSHOP
Jobswww.shopify.com/careers
Social Sites

Shopify Competitors

Shopify competitors include Block, Bigcommerce, Amazon, and Magento. Shopify ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Shopify compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Block's Logo
    Block
    4.3/5
  2. #2
    Shopify's Logo
    Shopify
    4.3/5
  3. #3
    Bigcommerce's Logo
    Bigcommerce
    4.2/5
  4. #4
    Amazon's Logo
    Amazon
    4.2/5
  5. #5
    Magento's Logo
    Magento
    3.8/5
Learn More About Shopify Competitors
  • Culture Video
  • Be yourself, grow your skills, and solve meaningful problems to help empower entrepreneurs around the world. Visit our careers page for opportunities: https://www.shopify.ca/careers/specialties/support
  • Shopify is the world’s fastest growing commerce platform. Our engineers and developers are committed to their craft. They're focused on the merchant experience, which means building resilient and reliable systems to minimize interruptions. Figuring out the right approach to those problems? Well, that's the fun part. Visit our careers page for opportunities: https://www.shopify.ca/careers/specialties/engineering#Jobs
  • We build products that help entrepreneurs around the world start and grow their businesses. As a workplace, we challenge and support you to hone your craft and make an impact. Visit our careers page for opportunities: https://www.shopify.com/careers

Shopify Employees

Shopify has 10001 employees. 616 employees at Shopify have reviewed Shopify across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 616 Shopify employees give their leadership a grade of B+, or Top 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Shopify are generally satisfied with their total compensation at Shopify, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Shopify are extremely happy with their team. 616 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Shopify are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Shopify believe the environment at Shopify is positive. Most Participants believe the pace of work at Shopify is extremely fast. About 70% of the employees at Shopify work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Shopify are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Shopify employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Shopify report the work pace is extremely fast
Work Pace
A Day in the Life
90% of Shopify employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Shopify employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Shopify employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Shopify employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
78% of Shopify employees call their work environment positive
Environment

Joining Shopify - Employee Onboarding

The prevailing opinion from employees about joining Shopify is that the company was very prepared on their first day. Shopify employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Shopify Employee Onboarding

Shopify KPIs and OKRs

Employees’ understanding of Shopify's KPIs and OKRs is essential for its success. Out of 8 Shopify employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?
Shopify KPIs & OKRs

Shopify CEO & Leadership

Shopify CEO - Tobi Lutke

Tobi Lutke Shopify's CEO
76 /100

Tobi ’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably. Shopify’s CEO is highly regarded especially by employees in the Operations department, employees with 3 to 6 Years experience, and Female employees. However, employees with the company for 2 to 5 Years, employees in the Customer Success department, and Asian or Pacific Islander employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Shopify’s competitors, Tobi Lutke ranks right above Amazon CEO Andy Jassy. Under Lutke’s leadership, Shopify employee respondents are most happy about their Environment and the company’s Perks And Benefits. Professional Development and Office Culture are two areas, according to respondents, where Shopify could stand to see real improvement.

Shopify Leadership

The Shopify Executive Team is rated a “B+” and led by CEO Tobi Lutke, Co-Founder and Chief Creative Officer Daniel Weinand, and Chief Financial Officer Russell Norman Jones

  • Tobi Lutke CEO / President

    Tobi Lutke CEO / President

    Tobi Lutke serves as the CEO / President of Shopify.

  • Daniel Weinand Co-Founder and Chief Creative Officer

    Mr. Daniel Weinand is the Co-Founder of Shopify Inc. and has been its Chief Creative Officer since February 2017. Mr.... read more

  • Russell Norman Jones Chief Financial Officer

    Mr. Russell Norman Jones, also known as Russ, has been Chief Financial Officer at Shopify Inc. since March 2011. Mr.... read more

  • Amy Hufft VP, Head of Brand Marketing and Communications

    Amy Hufft serves as the VP, Head of Brand Marketing and Communications for Shopify. Amy started at Shopify in August of... read more

  • Michael Perry Director of Product, Marketing Technology

    Michael Perry serves as the Director of Product, Marketing Technology for Shopify. Michael started at Shopify in October... read more

  • Sinthia Akter Executive Director Marketing Communications

    Sinthia Akter serves as the Executive Director Marketing Communications of Shopify.

  • Glen Coates Director of Product

    Glen Coates serves as the Director of Product of Shopify.

  • Morgan Brown VP Growth, International

    Morgan Brown serves as the VP Growth, International of Shopify.

  • Thomas Epting Director | Shopify Fulfillment Network

    Thomas Epting serves as the Director | Shopify Fulfillment Network of Shopify.

See More Executives

Explore Shopify Leadership Team

Shopify Salaries

How much does Shopify pay?

How much do people at Shopify get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shopify is $129,155, or $62 per hour, while the estimated median salary is $122,095, or $58 per hour.

At Shopify, the highest paid job is a Director of Sales at $231,958 annually and the lowest is a CS Rep at $45,372 annually. Average Shopify salaries by department include: Business Development at $156,551, Customer Support at $70,711, Admin at $49,173, and HR at $125,296. Half of Shopify salaries are above $122,095.

201 employees at Shopify rank their Compensation in the Top 20% of similar sized companies (based on 620 ratings) while 196 employees at Shopify rank their Perks And Benefits in the Top 5% of similar sized companies (based on 201 ratings).

Salaries contributed from Shopify employees include job titles like Lead Engineer, Senior Developer, Developer, and Creative Director. Comparably data has a total of 4 salary records from Shopify employees.

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$179k
$179k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$307k
$307k100th Percentile
$129,155*
Average Compensation
$122,095*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Shopify Salaries by City

Shopify Salaries by Department

Explore Shopify Salaries

Diversity & Inclusion at Shopify

Diverse employees at Shopify score the company 72/100 across various culture categories, placing Shopify in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Shopify across various culture dimensions.

Ranked Culture the Highest

Women 80/100
Department - Marketing
Men 93/100
Department - Design
Diverse Employees 77/100
Department - HR

Ranked Culture the Lowest

Women 33/100
Department - Operations
Men 43/100
Tenure - 2 to 5 Years
Diverse Employees 46/100
Tenure - 2 to 5 Years
Explore Shopify Diversity & Inclusion

Shopify Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Unique Office Space
Explore Shopify Perks and Benefits

Shopify PTO

Shopify's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Shopify's 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Shopify's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time25%
Vacation Policy25%
Office Meals25%
401k Contribution25%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo20%
$1500 - $2500/mo20%
$1000 -$1500/mo40%
$500 -$1000/mo20%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Shopify PTO Policy

Shopify Careers

Shopify Jobs

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Let Shopify Know You Want To Work There

Overview of Candidates Interested in Shopify on Comparably

Candidates By Department

All Industries
54%
Engineering
31%
Design
8%
IT
8%

Candidates By Location

San Francisco
54%
New Bern
8%
Cincinnati
8%
Other
31%

Frequently Asked Questions regarding Shopify

Who is the CEO of Shopify?

Shopify CEO is Tobi Lutke, their score by employees is 76

What is Shopify eNPS?

The eNPS for Shopify is 15

What is Shopify revenue?

Shopify revenue is $673M

What is the salary for Executive Assistant in Shopify?

Executive Assistant average salary in the US is 60k

What are the salaries in the Product in Shopify?

The average salaries for Product in Shopify is 164k

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