ShopperTrak Culture | Comparably
ShopperTrak is a provider of people counter technology and foot traffic analysis that improve retail profitability. read more
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
103

ShopperTrak Company Culture

ShopperTrak Culture

This score is derived from employee ratings & reviews
3.2/5
ShopperTrak's Overall Culture is rated C

Top Rated Culture Dimensions

ShopperTrak CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Nick Pompa ShopperTrak's CEO
Nick Pompa
68 /100

Diversity at ShopperTrak

Women at ShopperTrak

ShopperTrak eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-50

ShopperTrak employees are -50% more likely to recommend ShopperTrak as a great place to work

25%Promoters
0%Passives
75%Detractors

Working at ShopperTrak

Working at ShopperTrak is rated below average by 4 employees, across various culture dimensions. ShopperTrak employees rate Compensation highest among all categories, and think that Environment and Executive Team have the most room for improvement, putting ShopperTrak’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Chicago. See below in detail how working at ShopperTrak was rated by employees.

Overall Company Culture at ShopperTrak

C

Overall Company Culture at ShopperTrak is rated C

Last updated months ago

Bottom
40%

ShopperTrak ranks in the Bottom 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

ShopperTrak Employee Reviews

ShopperTrak Company Information

ShopperTrak Company Overview

ShopperTrak is a provider of people counter technology and foot traffic analysis that improve retail profitability.

ShopperTrak Mission, Vision & Values

ShopperTrak Mission & Values

Since the vision doesn’t need to be the mission statement itself, it can focus on a more immediate need, such as preparing for a selling event. It should, however, still be part of the overall roadmap and consistent with the overall mission. And effectively communicating that vision provides a greater understanding of each associate’s role along that journey. It is not enough to just tell an associate to do something, whether it’s face-to-face or via memo, email or text message.

ShopperTrak Vision Statement

“Hit a home run” or “sell more stuff” isn’t a vision — it’s a task, and a very broad one at that. It doesn’t speak to purpose or the organization’s mission and goals. Establishing the vision helps provide a roadmap indicating where the organization is headed and how it’s going to get there (together).

Headquarter233 South Wacker Drive, 41st Floor
Chicago, IL
United States of America
Websitewww.shoppertrak.com
Founding Date1993
Tel1(312)529-5300
Company StatusPrivate

ShopperTrak Competitors

ShopperTrak competitors include Ibotta, RetailNext, and Swirl.com. ShopperTrak ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ShopperTrak compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Ibotta's Logo
    Ibotta
    3.7/5
  2. #2
    ShopperTrak's Logo
    ShopperTrak
    3.2/5
  3. #3
    RetailNext's Logo
    RetailNext
    2.9/5
  4. #4
    Swirl.com's Logo
    Swirl.com
    2.5/5

ShopperTrak Employees

4 employees at ShopperTrak have reviewed ShopperTrak across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 4 ShopperTrak employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ShopperTrak are pleased with their total compensation at ShopperTrak, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ShopperTrak are generally satisfied with their team. 4 Participants grade the quality of their coworkers a C-. The majority believe the meetings at ShopperTrak are effective, and less half look forward to interacting with their coworkers.

The majority of employees at ShopperTrak believe the environment at ShopperTrak is negative. Most Participants believe the pace of work at ShopperTrak is bureaucratic.

Overall, the employees at ShopperTrak are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ShopperTrak - Employee Onboarding

The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ShopperTrak KPIs and OKRs

Employees’ understanding of ShopperTrak's KPIs and OKRs is essential for its success. Out of 1 ShopperTrak employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ShopperTrak CEO & Leadership

ShopperTrak CEO - Nick Pompa

Nick Pompa ShopperTrak's CEO
68 /100

Nick’s approval rate is just above average, putting Nick in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Chicago. Nick Pompa is well regarded by employees for the Compensation ShopperTrak offers, and ranks among the Top 15% of CEOs by employees in that category. When compared to ShopperTrak’s competitors, Nick Pompa ranks just above Swirl.com’s CEO Hilmi Ozguc. With Nick’s leadership, ShopperTrak employee respondents are most happy about their Compensation and Manager. Nick was rated slightly below average for Environment.

ShopperTrak Leadership

The ShopperTrak Executive Team is rated a “D-” and led by CEO Nick Pompa, Vice President of Operations Justin LoVallo, and Vice President of Sales Dan Mahoney

  • Nick Pompa  CEO / President

    Nick Pompa CEO / President

    Nick Pompa serves as the CEO / President of ShopperTrak.

  • Justin LoVallo Vice President of Operations

    Justin LoVallo serves as the Vice President of Operations of ShopperTrak.

  • Dan Mahoney Vice President of Sales

    Dan Mahoney serves as the Vice President of Sales of ShopperTrak.

  • Zachary Jarrell VP of Global Finance

    Zachary Jarrell serves as the VP of Global Finance of ShopperTrak.

  • Mike Palella VP of Technology

    Mike Palella serves as the VP of Technology of ShopperTrak.

  • John Miller CFO

    John Miller serves as the CFO of ShopperTrak.

  • Barb Johnson Vice President, Information Products

    Barb Johnson serves as the Vice President, Information Products of ShopperTrak.

ShopperTrak Salaries

How much does ShopperTrak pay?

How much do people at ShopperTrak get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ShopperTrak is $100,057, or $48 per hour, while the estimated median salary is $120,662, or $58 per hour.

At ShopperTrak, the highest paid job is a General Counsel at $304,536 annually and the lowest is a Sales Associate at $40,404 annually. Average ShopperTrak salaries by department include: Business Development at $119,562, Marketing at $206,148, Operations at $83,764, and Design at $80,967. Half of ShopperTrak salaries are above $120,662.

3 employees at ShopperTrak rank their Compensation in the Top 15% of similar sized companies in the US (based on 10 ratings) while 3 employees at ShopperTrak rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 5 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$196k
$196k50th Percentile
67th Percentile
$250k
$250k67th Percentile
83rd Percentile
$309k
$309k83rd Percentile
100th Percentile
$359k
$359k100th Percentile
$100,057*
Average Compensation
$120,662*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ShopperTrak Salaries by Department

Explore ShopperTrak Salaries

Diversity & Inclusion at ShopperTrak

The Diversity score provides insights into how diverse employees feel and rate their work experience at ShopperTrak across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ShopperTrak Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance

ShopperTrak PTO

ShopperTrak's PTO and Vacation policy typically gives 0-10 days off a year. ShopperTrak's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ShopperTrak Careers

ShopperTrak Jobs

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H1B Visa

In 2019, ShopperTrak applied for 3 H1B visas. Of the work permits applied for, 67% were approved.

Work Permit Application Outcome

3
Total Applied
  • 67% Granted (2 out of 3)
  • 0% Denied ( out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 33% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let ShopperTrak Know You Want To Work There

Frequently Asked Questions regarding ShopperTrak

What is ShopperTrak address?

ShopperTrak location is at 233 South Wacker Drive, 41st Floor

Who is the CEO of ShopperTrak?

ShopperTrak CEO is Nick Pompa, their score by employees is 68

What is ShopperTrak eNPS?

The eNPS for ShopperTrak is -50

What is the salary for DevOps in ShopperTrak?

DevOps average salary in the US is 113k

What are the salaries in the Legal in ShopperTrak?

The average salaries for Legal in ShopperTrak is 305k

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