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Anonymously Rate Your Experience & Make Work BetterShopperTrak employees are -50% more likely to recommend ShopperTrak as a great place to work
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
Working at ShopperTrak is rated below average by 4 employees, across various culture dimensions. ShopperTrak employees rate Compensation highest among all categories, and think that Environment and Executive Team have the most room for improvement, putting ShopperTrak’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Chicago. See below in detail how working at ShopperTrak was rated by employees.
Overall Company Culture at ShopperTrak is rated C
Last updated months ago
ShopperTrak ranks in the Bottom 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterShopperTrak is a provider of people counter technology and foot traffic analysis that improve retail profitability.
Since the vision doesn’t need to be the mission statement itself, it can focus on a more immediate need, such as preparing for a selling event. It should, however, still be part of the overall roadmap and consistent with the overall mission. And effectively communicating that vision provides a greater understanding of each associate’s role along that journey. It is not enough to just tell an associate to do something, whether it’s face-to-face or via memo, email or text message.
“Hit a home run” or “sell more stuff” isn’t a vision — it’s a task, and a very broad one at that. It doesn’t speak to purpose or the organization’s mission and goals. Establishing the vision helps provide a roadmap indicating where the organization is headed and how it’s going to get there (together).
| Headquarter | 233 South Wacker Drive, 41st Floor Chicago, IL United States of America |
|---|---|
| Website | www.shoppertrak.com |
| Founding Date | 1993 |
| Tel | 1(312)529-5300 |
| Company Status | Private |
ShopperTrak competitors include Ibotta, RetailNext, and Swirl.com. ShopperTrak ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ShopperTrak compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
4 employees at ShopperTrak have reviewed ShopperTrak across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 ShopperTrak employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ShopperTrak are pleased with their total compensation at ShopperTrak, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ShopperTrak are generally satisfied with their team. 4 Participants grade the quality of their coworkers a C-. The majority believe the meetings at ShopperTrak are effective, and less half look forward to interacting with their coworkers.
The majority of employees at ShopperTrak believe the environment at ShopperTrak is negative. Most Participants believe the pace of work at ShopperTrak is bureaucratic.
Overall, the employees at ShopperTrak are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of ShopperTrak's KPIs and OKRs is essential for its success. Out of 1 ShopperTrak employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Nick’s approval rate is just above average, putting Nick in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Chicago. Nick Pompa is well regarded by employees for the Compensation ShopperTrak offers, and ranks among the Top 15% of CEOs by employees in that category. When compared to ShopperTrak’s competitors, Nick Pompa ranks just above Swirl.com’s CEO Hilmi Ozguc. With Nick’s leadership, ShopperTrak employee respondents are most happy about their Compensation and Manager. Nick was rated slightly below average for Environment.
The ShopperTrak Executive Team is rated a “D-” and led by CEO Nick Pompa, Vice President of Operations Justin LoVallo, and Vice President of Sales Dan Mahoney
Nick Pompa CEO / President
Nick Pompa serves as the CEO / President of ShopperTrak.
Justin LoVallo Vice President of Operations
Justin LoVallo serves as the Vice President of Operations of ShopperTrak.
Dan Mahoney Vice President of Sales
Dan Mahoney serves as the Vice President of Sales of ShopperTrak.
Zachary Jarrell VP of Global Finance
Zachary Jarrell serves as the VP of Global Finance of ShopperTrak.
Mike Palella VP of Technology
Mike Palella serves as the VP of Technology of ShopperTrak.
John Miller CFO
John Miller serves as the CFO of ShopperTrak.
Barb Johnson Vice President, Information Products
Barb Johnson serves as the Vice President, Information Products of ShopperTrak.
How much do people at ShopperTrak get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ShopperTrak is $100,057, or $48 per hour, while the estimated median salary is $120,662, or $58 per hour.
At ShopperTrak, the highest paid job is a General Counsel at $304,536 annually and the lowest is a Sales Associate at $40,404 annually. Average ShopperTrak salaries by department include: Operations at $83,764, Marketing at $206,148, IT at $103,031, and Business Development at $119,562. Half of ShopperTrak salaries are above $120,662.
3 employees at ShopperTrak rank their Compensation in the Top 15% of similar sized companies in the US (based on 10 ratings) while 3 employees at ShopperTrak rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $196k | $196k | 50th Percentile |
67th Percentile $250k | $250k | 67th Percentile |
83rd Percentile $309k | $309k | 83rd Percentile |
100th Percentile $359k | $359k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at ShopperTrak across various culture dimensions.
ShopperTrak's PTO and Vacation policy typically gives 0-10 days off a year. ShopperTrak's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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In 2019, ShopperTrak applied for 3 H1B visas. Of the work permits applied for, 67% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is ShopperTrak address?
ShopperTrak location is at 233 South Wacker Drive, 41st Floor
Who is the CEO of ShopperTrak?
ShopperTrak CEO is Nick Pompa, their score by employees is 68
What is ShopperTrak eNPS?
The eNPS for ShopperTrak is -50
What is the salary for HR Manager in ShopperTrak?
HR Manager average salary in the US is 104k
What are the salaries in the Business Development in ShopperTrak?
The average salaries for Business Development in ShopperTrak is 120k