Shutterfly Employee Reviews
Out of 743 Shutterfly employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Shutterfly improve their work culture. The HR team, with 89% positive reviews, reports the best experience at Shutterfly compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Creating a clear product strategy and giving teams enough time to properly plan and execute that strategy. There is a lot of fear in the VP level of disagreement with Execs - that breeds inefficiency and uncertainty at the lower levels
Review from Operations Dept
Communicating big picture strategy. We hear about overall goals but then see key employees being replaced in areas we hear we're focused on. So much great talent pushed out in the last few years and so much KNOWLEDGE lost with them. Feels counter-productive and a likely source of lacking sales.
Review from Operations Dept
Managers could use management training. Stop putting people in decision making roles that are not qualified to make decisions for the company and its future.
Review from IT Dept
There needs to be better career paths, clear goals for each team and more in depth yearly plans that are more achievable and less aspirational
Review from IT Dept
Transparency, getting the right people in front of company decisions, communication to the right people, managers need consistent training, stop with the layoffs, celebrate more (such as show off our photography or Shutterfly items, many things I hear about only because of LinkedIn
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Peers out there are earning higher
Review from Finance Dept
I should be paid what I am worth. Not just what the average area pays for this job. Everyone has different skill sets and those should be recognized.
Review from Finance Dept
Lack of transparency on compensation for roles. Raises being dependent on performance (even cost of living raises) is frustrating, especially during high inflation.
Review from Finance Dept
I've been taking on additional challenges each year and my pay has barely moved. Bonuses are nice, but a bump in base pay would make me feel valued.
Review from Operations Dept
We're pushed into our direct reports ratings. Limited on who we can give 'exceeds' to and who gets how much of an overall % of a raise. Often based on who got what the year before. I hate having to pick who gets an exceeds when I have multiple highly performing employees.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
The leaders have not done a good job of retaining the best talent and when positions open up, the backfill is not of the same level as the person they are replacing.
Review from Finance Dept
Have outsourced people offshore and it is a challenge to work with them and continuously have to check they are doing things properly.
Review from Finance Dept
Outsourced coworkers are now the majority of my coworkers and are not at the same skill or business sophistication level as the people they replaced. Timezone differences are also a challenge. Status meetings are mostly tense and the overall tone testy.
Review from Operations Dept
Feels like I often am picking up a lot of slack, coworkers tend to focus on who to blame instead of determining a solution
Many of my coworkers have been with SFLY for a long time and they continually flaunt that information as if it makes them better than everyone else. My peer group is not diverse, and I am the only person that looks like me so there are time when my coworkers don't understand my point of view.
What needs to change to make the company culture better?
95% of the leadership team onthe shift I work need to be replaced by individuals that really value their work ethics and the company core values by upholdi their professional standards , Harrassment in the workplace needs to be taken more seriously . Ive even filed a compaint that went NOWHERE!
Review from Operations Dept
New managers trained by other company
Supervisor need to lead and supervisor need to get along and on the same page
Higher pay in order to boost morale. Compassion
no one knows where we are going
Review from Engineering Dept
What would you improve about your company's interview process?
Maybe if the overall goal was to keep the employees that come in through a vendor like Staffmark and Addeco they would get :retain employees that value their work ethic and professional advancement rather than people getting high in breaks and lunches or those that leave the site unannounced.
Review from Operations Dept
What's going wrong and how can it be improved?
Less politics with the leaders and more trust in teams to execute their work. We need to work together more and stop jockeying for power/sway with the Execs
Review from Operations Dept
Other departments are difficult to work with.
Review from IT Dept
Doing too much with not enough. Competing priorities from various departments and not enough bandwidth to be able to work on each team's varying #1 priorities.
Review from Finance Dept
Others lack the responsibility to knowing what they need to do, and getting it done.
Review from Engineering Dept
Most of my team is now offshore and it is a challenge to work with them as they are not the quality of worker that they replaced and don't have the knowledge of the business.
Review from Finance Dept
What would you most like to see improved at your company?
more staffing - i'm working 12 hour days and losing ground - getting further behind Improved product management/planning strategy process
Review from Engineering Dept