Shutterfly Employee Reviews
Out of 743 Shutterfly employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Shutterfly improve their work culture. The HR team, with 89% positive reviews, reports the best experience at Shutterfly compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Finance Dept
What do you like best about the leadership team?
They are doing their best
Review from Finance Dept
Very supportive, I am able to stay connected on a day to day basis. Expectations are clear and leadership is approachable and ready to assist when the need arises. I think very highly of my leadership team!
Review from Finance Dept
I like the path leadership is on to bring the company back to profitability. I am thankful for the benefits that are offered. I appreciate seeing the ways leadership is trying to bring employees together that all work in different locations - virtual events, fun committee, etc.
Review from Finance Dept
I like their alignment, working towards the same goals.
Review from IT Dept
The communication from our leadership Team is clear and concise about how they are reacting to market demands.
Review from IT Dept
What does the leadership team need to get better at?
Creating a clear product strategy and giving teams enough time to properly plan and execute that strategy. There is a lot of fear in the VP level of disagreement with Execs - that breeds inefficiency and uncertainty at the lower levels
Review from Operations Dept
Communicating big picture strategy. We hear about overall goals but then see key employees being replaced in areas we hear we're focused on. So much great talent pushed out in the last few years and so much KNOWLEDGE lost with them. Feels counter-productive and a likely source of lacking sales.
Review from Operations Dept
Managers could use management training. Stop putting people in decision making roles that are not qualified to make decisions for the company and its future.
Review from IT Dept
There needs to be better career paths, clear goals for each team and more in depth yearly plans that are more achievable and less aspirational
Review from IT Dept
Transparency, getting the right people in front of company decisions, communication to the right people, managers need consistent training, stop with the layoffs, celebrate more (such as show off our photography or Shutterfly items, many things I hear about only because of LinkedIn
Review from IT Dept
What is the best part about your compensation package?
DTO, flexibility, and hybrid model
Review from Operations Dept
I appreciate the the merit increases and bonuses for all the hard work accomplished for the year.
Review from Finance Dept
I so very much appreciate the yearly bonus. It allows me to financially pay for larger projects or take a family vacation. I love the free Shutterfly products. I have been able to give meaningful gifts to family over the years. I appreciate the 401(k) match, which helps me save for retirement.
Review from Finance Dept
the 401k match is decently good.
Review from IT Dept
The annual bonus provides me with the financial security I need to support my family and enrich our lives. Without it we would need to go without some of the things we enjoy or I would be forced to get a second job.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Peers out there are earning higher
Review from Finance Dept
I should be paid what I am worth. Not just what the average area pays for this job. Everyone has different skill sets and those should be recognized.
Review from Finance Dept
Lack of transparency on compensation for roles. Raises being dependent on performance (even cost of living raises) is frustrating, especially during high inflation.
Review from Finance Dept
I've been taking on additional challenges each year and my pay has barely moved. Bonuses are nice, but a bump in base pay would make me feel valued.
Review from Operations Dept
We're pushed into our direct reports ratings. Limited on who we can give 'exceeds' to and who gets how much of an overall % of a raise. Often based on who got what the year before. I hate having to pick who gets an exceeds when I have multiple highly performing employees.
Review from Operations Dept
What are some of the best things about your team?
We watch each other's back
Review from Finance Dept
My team has built great communication skills, collaboration skills, and I love that everyone on my team still maintains their humanity above "professionalism".
Review from Finance Dept
Good work ethic and do their best everyday. Always willing to learn new things.
Review from Finance Dept
I have a lot of returning seasonal employees on my team, and their experience has resulted in our department running smoothly and able to get the work done efficiently day in and day out. Also, they are wonderful people in and of themselves.
Review from Finance Dept
My team offers tremendous support. They are available whenever I have a question or issue. Even though we are in different locations, I feel 100% supported at all times.
Review from Finance Dept
What do your coworkers need to improve and how could you work together better?
The leaders have not done a good job of retaining the best talent and when positions open up, the backfill is not of the same level as the person they are replacing.
Review from Finance Dept
Have outsourced people offshore and it is a challenge to work with them and continuously have to check they are doing things properly.
Review from Finance Dept
Outsourced coworkers are now the majority of my coworkers and are not at the same skill or business sophistication level as the people they replaced. Timezone differences are also a challenge. Status meetings are mostly tense and the overall tone testy.
Review from Operations Dept
Feels like I often am picking up a lot of slack, coworkers tend to focus on who to blame instead of determining a solution
Many of my coworkers have been with SFLY for a long time and they continually flaunt that information as if it makes them better than everyone else. My peer group is not diverse, and I am the only person that looks like me so there are time when my coworkers don't understand my point of view.
What is most positive about the culture and environment at your company?
the flexibility and welcoming of newcomers
Review from Operations Dept
I just understand what needs to be done
Review from Finance Dept
I enjoy the flexibility and work itself.
Review from Finance Dept
I appreciate how the company respects each person. We have all kinds of people in our company, and may all have different beliefs and ideas, but all are respected and everyone is still a part of the family.
Review from Finance Dept
Our building and team - I have a wonderful team of employees that work for me. We have great working relationships. Our location is independent of other facilities. We have made it our own. Everyone here takes pride in their work and appreciates each other.
Review from Finance Dept
What needs to change to make the company culture better?
95% of the leadership team onthe shift I work need to be replaced by individuals that really value their work ethics and the company core values by upholdi their professional standards , Harrassment in the workplace needs to be taken more seriously . Ive even filed a compaint that went NOWHERE!
Review from Operations Dept
New managers trained by other company
Supervisor need to lead and supervisor need to get along and on the same page
Higher pay in order to boost morale. Compassion
no one knows where we are going
Review from Engineering Dept
What did you like most about the interview process?
Very upfront, goals to meet, responsibilities required by everyone. Very good interview. Hired on the spot and accepted the position immediately.
Quick and easy to do
fast easy and to the point
They get to the point of the position
Made me feel welcomed and at ease
What would you improve about your company's interview process?
Maybe if the overall goal was to keep the employees that come in through a vendor like Staffmark and Addeco they would get :retain employees that value their work ethic and professional advancement rather than people getting high in breaks and lunches or those that leave the site unannounced.
Review from Operations Dept
What makes you most happy at work?
its an open environment and while I am not close to anyone, I feel relaxed and happy it is a positive workplace so I can focus on my job.
Review from Operations Dept
They fact that i need to contribute to the success of the company
Review from Finance Dept
I have space and permission to be self-directed, this in turn helps to create strong-minded and resourceful team members. Autonomy can provide a lot of growth for someone (depending who you are, of course).
Review from Finance Dept
Being around positive people that enjoy making a difference.
Review from Finance Dept
Working with a good team
Review from IT Dept
What's going wrong and how can it be improved?
Less politics with the leaders and more trust in teams to execute their work. We need to work together more and stop jockeying for power/sway with the Execs
Review from Operations Dept
Other departments are difficult to work with.
Review from IT Dept
Doing too much with not enough. Competing priorities from various departments and not enough bandwidth to be able to work on each team's varying #1 priorities.
Review from Finance Dept
Others lack the responsibility to knowing what they need to do, and getting it done.
Review from Engineering Dept
Most of my team is now offshore and it is a challenge to work with them as they are not the quality of worker that they replaced and don't have the knowledge of the business.
Review from Finance Dept
What do you like best about your company?
co-workers and challenging work is acceptable
Review from Engineering Dept
What would you most like to see improved at your company?
more staffing - i'm working 12 hour days and losing ground - getting further behind Improved product management/planning strategy process
Review from Engineering Dept