Signet Jewelers – People strive to make customer service #1 | Comparably
Signet Jewelers Claimed Company
As the world’s largest retailer of diamond jewelry, Signet Jewelers is positioned like no other to inspire love the world over. We operate 2,800 stores in the U.S., Canada and U.K. under the name brands of Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Piercing Pagoda and JamesAllen.com. read more
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People strive to make customer service #1

What's going wrong and how can it be improved?

Leadership , CEO and Senior Mgmt particularly the Divisional VP of Kay

What does the leadership team need to get better at?

Executive Management , Vp of HR , Kays Divisional VP , are only interested in themselves . In fact brush illegal , corrupt , harassment , bullying under the carpet . In addition they prey on customers with little to low credit and have goals of how many people they can get to sign up for leases

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