Signet Jewelers Claimed Company
As the world’s largest retailer of diamond jewelry, Signet Jewelers is positioned like no other to inspire love the world over. We operate 2,800 stores in the U.S., Canada and U.K. under the name brands of Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Piercing Pagoda and JamesAllen.com. read more
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Ups and downs. Bad communication and terrible higher ups. But amazing people in and out of the four walls that is my place. No family time if you stay at a full time employee. And no work to life balance. Approach cautiously and understand that smoke and mirrors wont fix the problems.
What did you like most about the interview process?
When I got hired 5 years ago it was straightforward and easy. (This has changed now. It takes months to get people onboarded be cautious)
What are some of the best things about your team?
We work as a team. The store level we are all highly trained and our personalities are all unique. But our training came from our own drive not from their Omni Channel roll out on training.
What is most positive about the culture and environment at your company?
The positivity comes from our four walls. The culture outside our four walls is toxic and negative. The miscommunication is just the tip of the iceberg. If working for this company do yourself a favor and do not pay attention to anything but your four walls.
What's going wrong and how can it be improved?
communicating all initiatives in full before implementing the plan. As well as vetting your District Managers more than you do. District managers like to complain about time away from family many of my front line co workers with families miss almost all the important events. Not a place for family
What does the leadership team need to get better at?
Communication. The right hand doesnt know what the left hand is doing at any given time. They claim they work off a pillar of straight talk but can not straight talk with their peons on the front line. The executives seem so disconnected from stores and no amount of PR will fix that.
Why do you feel undervalued and what would make you feel better about your compensation?
If they stopped telling me that they cannot fix the problem an old District Manager made when I was put to full time. I never recieved full time pay raise but have worked 5 years for the company. I stay because I love the customers and the store manager. I would leave if they sent me anywhere else.
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