Singapore Airlines Competitors | Comparably
Singapore Airlines is a global company dedicated to providing air transportation services. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
295

Singapore Airlines Competitors

Singapore Airlines competitors include Virgin America, British Airways, United Airlines, Republic Airways Holdings and Cathay Pacific Airways Ltd.. Singapore Airlines ranks 1st in Employee Net Promoter Score on Comparably vs its competitors. See below how Singapore Airlines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
CEO Ratings Comparison

Singapore Airlines' CEO Score Ranks 3rd

24 Employees at Singapore Airlines rate Goh Choon Phong a 66 out of 100, which ranks them 3rd below British Airways' CEO,. Last rating was months ago.

  1. 1st
    Scott Kirby United Airlines' CEO
    Scott Kirby
    United Airlines
    68
    out of 100

    419 Employees at United Airlines rate Scott Kirby a 68 out of 100, which ranks them 1st out of Singapore Airlines' competitors. Last rating was 3 days ago.

  2. 2nd
     British Airways' CEO
    British Airways
    67
    out of 100

    73 Employees at British Airways rate a 67 out of 100, which ranks them 2nd out of Singapore Airlines' competitors. Last rating was a month ago.

  3. 3rd
    Goh Choon Phong Singapore Airlines' CEO
    Goh Choon Phong
    Singapore Airlines
    66
    out of 100
  4. 4th
    Ben Minicucci Virgin America's CEO
    Ben Minicucci
    Virgin America
    64
    out of 100

    5 Employees at Virgin America rate Ben Minicucci a 64 out of 100, which ranks them 4th out of Singapore Airlines' competitors. Last rating was months ago.

  5. 5th
    Bryan Bedford Republic Airways Holdings' CEO
    Bryan Bedford
    Republic Airways Holdings
    59
    out of 100

    13 Employees at Republic Airways Holdings rate Bryan Bedford a 59 out of 100, which ranks them 5th out of Singapore Airlines' competitors. Last rating was a month ago.

  6. 6th
    Rupert Hogg Cathay Pacific Airways Ltd. CEO
    Rupert Hogg
    Cathay Pacific Airways Ltd.
    55
    out of 100

    25 Employees at Cathay Pacific Airways Ltd. rate Rupert Hogg a 55 out of 100, which ranks them 6th out of Singapore Airlines' competitors. Last rating was 13 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Scott KirbyUnited Airlines68
2British Airways67
3Goh Choon PhongSingapore Airlines66
4Ben MinicucciVirgin America64
5Bryan BedfordRepublic Airways Holdings59
6Rupert HoggCathay Pacific Airways Ltd.55
Product Quality Score Comparison

Singapore Airlines Ranks 1st in Product Quality Score

122 Customers rate Singapore Airlines' Product Quality Score a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Cathay Pacific Airways Ltd.
    4 / 5
  3. 3rd
    Republic Airways Holdings
    3.9 / 5
  4. 4th
    British Airways
    3.4 / 5
  5. 5th
    Virgin America
    3.2 / 5
  6. 6th
    United Airlines
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1Singapore Airlines85
2Cathay Pacific Airways Ltd.81
3Republic Airways Holdings79
4British Airways69
5Virgin America65
6United Airlines64
NPS Comparison

Singapore Airlines Ranks 1st in Net Promoter Score

157 Customers rate Singapore Airlines' Net Promoter Score a 46, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Singapore Airlines to a friend?”.

  1. 1st
    Singapore Airlines
    46
  2. 2nd
    Cathay Pacific Airways Ltd.
    37
  3. 3rd
    Virgin America
    28
  4. 4th
    Republic Airways Holdings
    23
  5. 5th
    British Airways
    6
  6. 6th
    United Airlines
    4
NPS Comparison
RankCompany Score
1Singapore Airlines46
2Cathay Pacific Airways Ltd.37
3Virgin America28
4Republic Airways Holdings23
5British Airways6
6United Airlines4
Pricing Score Comparison

Singapore Airlines Ranks 1st in Pricing Score

111 Customers rate Singapore Airlines' Pricing Score a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Singapore Airlines
    3.9 / 5
  2. 2nd
    Cathay Pacific Airways Ltd.
    3.9 / 5
  3. 3rd
    British Airways
    3.2 / 5
  4. 4th
    United Airlines
    3.1 / 5
  5. 5th
    TIED
    Republic Airways Holdings
    3.1 / 5
  6. 5th
    TIED
    Virgin America
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Singapore Airlines79
2Cathay Pacific Airways Ltd.79
3British Airways64
4United Airlines63
5Republic Airways Holdings62
5Virgin America62
Customer Service Comparison

Singapore Airlines Ranks 1st in Customer Service

111 Customers rate Singapore Airlines' Customer Service a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Cathay Pacific Airways Ltd.
    4 / 5
  3. 3rd
    Virgin America
    3.5 / 5
  4. 4th
    British Airways
    3.3 / 5
  5. 5th
    United Airlines
    3.1 / 5
  6. 6th
    Republic Airways Holdings
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Singapore Airlines84
2Cathay Pacific Airways Ltd.80
3Virgin America70
4British Airways67
5United Airlines63
6Republic Airways Holdings63
Overall Culture Score Comparison

Singapore Airlines Ranks 3rd in Overall Culture Score

37 Employees rate Singapore Airlines' Overall Culture a 67/100, which ranks it 3rd against its competitors, below British Airways. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Virgin America
    71 / 100
  2. 2nd
    British Airways
    67 / 100
  3. 3rd
    Singapore Airlines
    67 / 100
  4. 4th
    United Airlines
    66 / 100
  5. 5th
    Republic Airways Holdings
    61 / 100
  6. 6th
    Cathay Pacific Airways Ltd.
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1Virgin America71
2British Airways67
3Singapore Airlines67
4United Airlines66
5Republic Airways Holdings61
6Cathay Pacific Airways Ltd.48
eNPS Comparison

Singapore Airlines Ranks 1st in Employee Net Promoter Score

27 Employees rate Singapore Airlines' Employee Net Promoter Score a 11, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Singapore Airlines to a friend?”.

  1. 1st
    Singapore Airlines
    11
  2. 2nd
    United Airlines
    7
  3. 3rd
    British Airways
    -2
  4. 4th
    Republic Airways Holdings
    -17
  5. 5th
    Cathay Pacific Airways Ltd.
    -52
eNPS Comparison
RankCompany eNPS
1Singapore Airlines11
2United Airlines7
3British Airways-2
4Republic Airways Holdings-17
5Cathay Pacific Airways Ltd.-52
Gender Score Comparison
Not Enough Ratings To Rank Singapore Airlines
Anonymously rate my experience at Singapore Airlines
Diversity Score Comparison

Singapore Airlines Ranks 1st in Diversity Score

4 Employees rate Singapore Airlines' Diversity Score a 71/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Singapore Airlines.

  1. 1st
    Singapore Airlines
    71 / 100
  2. 2nd
    United Airlines
    63 / 100
  3. 3rd
    British Airways
    62 / 100
Diversity Score Comparison
RankCompany Score
1Singapore Airlines71
2United Airlines63
3British Airways62

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