
At Smith 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Smith's KPIs and OKRs is essential for its success. Out of 293 Smith employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 269 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Smith is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Smith employees shared they generally receive helpful feedback every week or once a month, while 100% of Smith employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.