SoftLayer, an IBM Company Technical Support Salaries in Austin | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
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SoftLayer, an IBM Company Technical Support Salaries in Austin

The average SoftLayer, an IBM Company Technical Support in Austin earns an estimated $59,366 annually, which includes an estimated base salary of $57,624 with a $1,742 bonus. SoftLayer, an IBM Company's Technical Support compensation is $455 less than the US average for a Technical Support. Technical Support salaries at SoftLayer, an IBM Company in Austin can range from $34,000 - $125,000.

In Austin, The Customer Support Department at SoftLayer, an IBM Company earns $6,821 more on average than the Business Development Department.

Last updated 2 years ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$59,366
Average Compensation
$57,624
avg. base
$1,742
avg. bonus

Technical Support Salaries at SoftLayer, an IBM Company

In Austin, Technical Supports earn $708 more than Technical Supports, and $6,294 less than CS Reps.

Customer Service Manager
$85k*
CS Rep
$66k*
Technical Support
$59k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

In Austin, The Customer Support Department averages $6,821 more than the Business Development Department, and $10,444 less than the Engineering Department

Engineering
$127,916 Avg. total comp.
+$10k
Customer Support
$117,472 Avg. total comp.
Business Development
$110,651 Avg. total comp.
-$7k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to SoftLayer, an IBM Company reported making $52,662, while the average male Technical Support at similar sized companies reported making $72,396.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to SoftLayer, an IBM Company reported making $87,582, while the average African American/Black Technical Support at similar sized companies reported making $50,540.

How Technical Supports at SoftLayer, an IBM Company Rate Their Compensation

The majority of Technical Supports at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Technical Supports at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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