SoftLayer, an IBM Company Technical Support Salaries in Houston | Comparably
SoftLayer, an IBM Company, provides infrastructure as a service (IaaS) to leading-edge customers ranging from startups to global enterprises. Our products and services include bare metal and virtual servers, networking, private cloud solutions, and more. This page is managed by Fayza Elmostehi. ? http://ibm.co/TryItFree read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
181

SoftLayer, an IBM Company Technical Support Salaries in Houston

The average SoftLayer, an IBM Company Technical Support in Houston earns an estimated $76,372 annually, which includes an estimated base salary of $71,372 with a $5,000 bonus. SoftLayer, an IBM Company's Technical Support compensation is $16,551 more than the US average for a Technical Support. Technical Support salaries at SoftLayer, an IBM Company in Houston can range from $34,000 - $131,500.

In Houston, The Customer Support Department at SoftLayer, an IBM Company earns $1,897 more on average than the Operations Department.

Last updated 2 years ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$76,372
Average Compensation
$71,372
avg. base
$5,000
avg. bonus

Technical Support Salaries at SoftLayer, an IBM Company

In Houston, Technical Supports earn $4,010 more than Technical Supports, and $4,442 less than Customer Service Managers.

Customer Service Manager
$81k*
Technical Support
$72k*
CS Rep
$42k*
* estimated salary

Compensation at SoftLayer, an IBM Company by Department

In Houston, The Customer Support Department averages $1,897 more than the Operations Department, and $3,527 less than the Engineering Department

Engineering
$138,175 Avg. total comp.
+$4k
Customer Support
$134,648 Avg. total comp.
Operations
$132,751 Avg. total comp.
-$2k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to SoftLayer, an IBM Company reported making $52,662, while the average male Technical Support at similar sized companies reported making $72,396.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to SoftLayer, an IBM Company reported making $87,582, while the average African American/Black Technical Support at similar sized companies reported making $50,540.

How Technical Supports at SoftLayer, an IBM Company Rate Their Compensation

The majority of Technical Supports at SoftLayer, an IBM Company believe they're not compensated fairly. 67% of Technical Supports at SoftLayer, an IBM Company say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at SoftLayer, an IBM Company

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