SoulCycle Culture | Comparably
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EMPLOYEE
PARTICIPANTS
25
TOTAL
RATINGS
113

SoulCycle Company Culture

SoulCycle Culture

This score is derived from employee ratings & reviews
3.2/5
SoulCycle's Overall Culture is rated C

Top Rated Culture Dimensions

SoulCycle CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Melanie Whelan SoulCycle's CEO
Melanie Whelan
65 /100

Diversity at SoulCycle

Women at SoulCycle

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at SoulCycle have rated Work Culture, CEO Rating, and Leadership as the highest categories they have scored

SoulCycle eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-19

SoulCycle employees are -19% more likely to recommend SoulCycle as a great place to work

31%Promoters
19%Passives
50%Detractors

Working at SoulCycle

Working at SoulCycle is rated below average by 25 employees, across various culture dimensions. SoulCycle employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting SoulCycle’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in New York. See below in detail how working at SoulCycle was rated by employees.

Overall Company Culture at SoulCycle

C

Overall Company Culture at SoulCycle is rated C

Last updated months ago

Bottom
40%

SoulCycle ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

SoulCycle Employee Reviews

Out of 11 SoulCycle employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping SoulCycle improve their work culture.

46%
54%
Positive Reviews46%
Constructive Feedback54%

Positive Reviews From SoulCycle Employees

  • What is most positive about the culture and environment at your company?
    Everyone is high on endorphins so..there's that. Seriously though, aside from leadership needing some tweaking; the company environment is positive.

Constructive Feedback From SoulCycle Employees

  • What does the leadership team need to get better at?
    I believe the company as a whole would benefit if leadership would appreciate staff better. Everyone should be held to the same standard. Egos should go out the door, once you're clocked in.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Considering where I live and work, the wage should be higher. Also, are periodical raises a thing at this company? The thing is, everything is so ambiguous and nothing is ever really clearly defined (to everyone).
  • What do your coworkers need to improve and how could you work together better?
    I love my coworkers, and honestly that is what has kept me at the company this long, because leadership is...meh. Everyone is pretty positive and energetic.

SoulCycle Company Information

SoulCycle Company Overview

Full-Body Spin Workouts

SoulCycle Mission, Vision & Values

SoulCycle Mission & Values

Our mission is to bring Soul to the people. Our one of a kind, rockstar instructors guide riders through an inspirational, meditative fitness experience that's designed to benefit the body, mind and soul.

Headquarter609 Greenwich st
New York City, NY
United States of America
Websitewww.soul-cycle.com
Founding Date2006
Tel212-787-1300
Company StatusPrivate

SoulCycle Competitors

SoulCycle competitors include Flywheel Sports and Peloton Consulting Group. SoulCycle ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how SoulCycle compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Flywheel Sports' Logo
    Flywheel Sports
    3.8/5
  2. #2
    Peloton Consulting Group's Logo
    Peloton Consulting Group
    3.7/5
  3. #3
    SoulCycle's Logo
    SoulCycle
    3.2/5

SoulCycle Employees

25 employees at SoulCycle have reviewed SoulCycle across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 25 SoulCycle employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SoulCycle are mostly dissatisfied with their total compensation at SoulCycle, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SoulCycle are pleased with their team. 25 Participants grade the quality of their coworkers a B. The majority believe the meetings at SoulCycle are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SoulCycle believe the environment at SoulCycle is positive. Most Participants believe the pace of work at SoulCycle is extremely fast. About 100% of the employees at SoulCycle work 8 hours or less.

Overall, the employees at SoulCycle are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SoulCycle - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SoulCycle KPIs and OKRs

At this moment no SoulCycle employees have provided insight into whether or not they clearly understand SoulCycle's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

SoulCycle CEO & Leadership

SoulCycle CEO - Melanie Whelan

Melanie Whelan SoulCycle's CEO
65 /100

Melanie’s approval rate is lower compared to CEOs at similar sized companies, putting Melanie in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in New York. Melanie Whelan’s employees rank SoulCycle in the Top 10% for Environment, in the Top 25% for Team, and in the Top 50% for Outlook. When compared to SoulCycle’s competitors, Melanie Whelan ranks below both Flywheel Sports CEO Ruth Zukerman and Peloton Consulting Group CEO Guy Daniello.

SoulCycle Leadership

The SoulCycle Executive Team is rated a “D+” and led by CEO Melanie Whelan, VP, Talent Operations @ SoulCycle Cameron Schiller, and VP of Engineering Jason Rodriguez

  • Melanie Whelan  CEO / President

    Melanie Whelan CEO / President

    Melanie Whelan serves as the CEO / President of SoulCycle.

  • Cameron Schiller VP, Talent Operations @ SoulCycle

    Cameron Schiller serves as the VP, Talent Operations @ SoulCycle for SoulCycle Inc.. Cameron started at SoulCycle Inc.... read more

  • Jason Rodriguez VP of Engineering

    Jason Rodriguez serves as the VP of Engineering for SoulCycle Inc.. Jason started at SoulCycle Inc. in January of 2018.... read more

  • Sarah Choi SVP Marketing

    Sarah Choi serves as the SVP Marketing for SoulCycle Inc.. Sarah started at SoulCycle Inc. in October of 2017. Sarah is... read more

  • Veronica Gontier SVP of Marketing

    Veronica Gontier serves as the SVP of Marketing for SoulCycle Inc.. Veronica started at SoulCycle Inc. in July of 2018.... read more

  • Melissa Xides SVP- Studio Experience

    Melissa Xides serves as the SVP- Studio Experience for SoulCycle Inc.. Melissa started at SoulCycle Inc. in April of... read more

  • Maria Harris VP, General Counsel & Secretary

    Maria Harris serves as the VP, General Counsel & Secretary for SoulCycle Inc.. Maria started at SoulCycle Inc. in April... read more

  • Karen Mullane VP, Controller and Chief Accounting Officer

    Karen Mullane serves as the VP, Controller and Chief Accounting Officer for SoulCycle Inc.. Karen started at SoulCycle... read more

  • Laurel Pinson VP of Content

    Laurel Pinson serves as the VP of Content for SoulCycle Inc.. Laurel started at SoulCycle Inc. in July of 2018. Laurel... read more

SoulCycle Salaries

How much does SoulCycle pay?

How much do people at SoulCycle get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SoulCycle is $119,000, or $57 per hour, while the estimated median salary is $114,971, or $55 per hour.

At SoulCycle, the highest paid job is a Director of Sales at $215,650 annually and the lowest is an Admin Assistant at $47,553 annually. Average SoulCycle salaries by department include: Marketing at $95,001, Product at $163,269, Operations at $83,846, and Sales at $149,403. Half of SoulCycle salaries are above $114,971.

5 employees at SoulCycle rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 15 ratings) while 5 employees at SoulCycle rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 5 ratings).

Salaries contributed from SoulCycle employees include job titles like Operations Manager and Recruiter. Comparably data has a total of 1 salary records from SoulCycle employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$114k
$114k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$238k
$238k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$299k
$299k100th Percentile
$119,000*
Average Compensation
$114,971*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SoulCycle Salaries by City

SoulCycle Salaries by Department

Explore SoulCycle Salaries

Diversity & Inclusion at SoulCycle

The Diversity score provides insights into how diverse employees feel and rate their work experience at SoulCycle across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

SoulCycle Perks & Benefits

Health & Wellness

  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Unique Office Space

SoulCycle PTO

SoulCycle PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SoulCycle Careers

SoulCycle Jobs

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Let SoulCycle Know You Want To Work There

Overview of Candidates Interested in SoulCycle on Comparably

Candidates By Department

Engineering
100%

Candidates By Location

North Reading
100%

Frequently Asked Questions regarding SoulCycle

What is SoulCycle address?

SoulCycle location is at 609 Greenwich st

Who is the CEO of SoulCycle?

SoulCycle CEO is Melanie Whelan, their score by employees is 65

What is SoulCycle eNPS?

The eNPS for SoulCycle is -19

What is the salary for Operations Manager in SoulCycle?

Operations Manager average salary in the US is 98k

What are the salaries in the Customer Support in SoulCycle?

The average salaries for Customer Support in SoulCycle is 77k

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