16
eNPS Score
Q&A With Speed Commerce Employees
Speed Commerce employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Speed Commerce
Admit errors, rectify them; and implement changes in customer support services.
Great company with a family atmosphere.
My coworkers are mostly phenomenal. Management has some serious room for improvement and dealing with them is the most difficult part of my job.
I really enjoy working at Speed Commerce. With living in a smaller community, it is a great company to work for that goes above and beyond for their employees.
I like the people that I work with. The on going learning experiences we have here.
Review from Customer Support Dept
Q&A With Speed Commerce Employees
IDX: 25 TOT: 61
How are the vision insurance options at Speed Commerce?
Great, cost is reasonable.
What is the best perk or benefit that Speed Commerce offers?
We receive discounts on some of the products.
How are the dental insurance options at Speed Commerce?
Dental is great. Very affordable for family.
What do you wish you knew before starting at Speed Commerce?
I wish I would have started sooner!
What kind of people does Speed Commerce like to hire?
Those who want to grow with the company.
What is the onboarding process like at Speed Commerce and how long does it last?
Very simple process. Typical papers to complete on day 1.
How's the vacation policy at Speed Commerce?
Awesome! If you are a hourly employee it increases with years of service.
How common is it to switch departments or teams at Speed Commerce?
There is always opportunity for growth if you wish to grow within your department or venture to another department to learn something new.
How often do employees get raises at Speed Commerce?
Annual
What are the most important soft skills I need to be successful at Speed Commerce?
Be nimble and listen to the customers!
How can I improve my chances of being hired at Speed Commerce?
Hard worker who shows up for your shifts.
How secure do you feel at your job at Speed Commerce?
Better
What's the best part of your job at Speed Commerce?
Family environment
How's the work pace at Speed Commerce?
It varies based on time of year.
How's the feedback process at Speed Commerce?
You can leave feedback with your supervisor or HR has a an open door policy along with a feedback box you can leave requests in.
How much diversity is there among employees at Speed Commerce?
Very diverse group of employees.
How long do the interviews usually take at Speed Commerce?
1 hour
How do I do well in an interview at Speed Commerce?
Show enthusiasm for the position you are applying for.
Who did you meet with during your interview? And how long did it take to hear back from Speed Commerce?
The HR Team & the Manager in the department for which I applied in.
How would you compare interviewing at Speed Commerce to other places you've interviewed?
Comparable.
How flexible is your work schedule at Speed Commerce?
In the contact center it is based on your availability.
How does Speed Commerce handle HR issues?
Through investigations.
How are layoffs handled in the Customer Support department at Speed Commerce?
No real lay-off, but you will be walked out when they need to cut people without notice
How helpful was your Customer Support team when you were first hired at Speed Commerce?
Very helpful
Curious about what work's like at Speed Commerce?
Anonymously Ask Speed Commerce Employees Any Question
Should I work at Speed Commerce?
55% of Speed Commerce employees would encourage their friends to become coworkers, whereas 6% are neutral and 39% would not recommend working at Speed Commerce to their friends.
| 55% | Promoters |
|---|---|
| 6% | Passive |
| 39% | Detractors |
