SpotOn Employee Reviews
Out of 100 SpotOn employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping SpotOn improve their work culture. The Sales team, with 75% positive reviews, reports the best experience at SpotOn compared to all other departments at the company.
What does the leadership team need to get better at?
The leadership team needs to be replaced entirely, by people who know how to lead with empathy and respect. The current leaders use interpersonal competition to motivate employees to get numbers up, and threaten when they don't hit their numbers.
Focus on attainable objectives. Grow a profitable company as opposed to pulling together a bunch of acquisitions and tying them together like liferafts in the hopes they can be seen by a company to make an acquisition.
Actually showing leadership its terrible most of our calls were always numbers driven
Review from Sales Dept
improving the work environment earning employees trust and giving everyone a chance to grow not just the ones that are familiar with
Telling the truth in interviews
Why do you feel undervalued and what would make you feel better about your compensation?
Expect to make 1/3 to 1/2 of market value unless you were friends with the founders prior to hire.
Well, if I hadn't been cut, I think they need to ensure that their talent is paid fairly.
I was told a number during my interview from my area sales manager and was offered a completely different number afterwards.
Review from Sales Dept
Very simple honesty the truth stop baiting your candidates
pay us a competitive wage adjusted for cost of living by region
What do your coworkers need to improve and how could you work together better?
Trust no one, no matter how nice they seem.
have some motivation to work by getting paid more
What needs to change to make the company culture better?
A reality check. Can't be everything to everyone. And don't ask sales to sneak things by customers.
The corporate office is filled with long tenured employees who know the company is shit and found jobs to insulate them from the problems running rampant throughout the company.
Honesty, integrity, commitment to employees
overhaul of pay structure based on cost of living by region
What would you improve about your company's interview process?
There is no structure or strategy to hiring at SpotOn. If you aren't a referral or a past co-worker of someone in leadership you sadly will find yourself in the most non-inclusive, sink or swim, mafia-esque working conditions of your life. If you're from the payments industry you know what I'm sayin
What's going wrong and how can it be improved?
Crucial steps of the implementation process are being skipped, because management thinks it will boost numbers and make them look good. This is causing our workload to double, because nothing is done right the first time
The company ran before it could walk. The software was an incomplete value proposition anywhere outside the acquired pieces.
Start with their own employees
all they are after is the money that comes from credit card processing
What would you most like to see improved at your company?
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