
They are sympathetic and willing to help.
The coworkers, everything else is about numbers.
That I can add my daughter on the health insurance, I am not aware of any other benefits.
New hires need more time spent to see how tenure agents work, not weeks and hours of theory, that at the end we barely know how to apply. Also, in terms of benefits, more inclusive with working mothers, like reduced hours or flexible schedule.
People at higher levels than team leads asking for calls to see how we get on, totally irrelevant and fake.I don't want to be made to say my pronouns before every interaction, it's irrelevant, I respect different people might want to use different pronouns, but that's them, not everyone.