St. Mary's Hospital Employee Reviews
Out of 67 St. Mary's Hospital employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping St. Mary's Hospital improve their work culture. The Customer Support team, with 41% positive reviews, reports the best experience at St. Mary's Hospital compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Encouraging words , helps in assistance and recognition
I like that we can all work together
Our leadership team provides support, motivation, vast continuing education opportunities.
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening, understanding, organizing, and communication.
Do not trust them as i have been lued to numerous times. I have have had extra shifts added on to my schedule above my fte and was told we had to work thoae hours. Dont feel we should have to work extra because no one wants to work for these managers. Patiwnt ratio is huge. No raise given
communication with employees and listening to what they have to say
improving nurse to patient ratios
Review from Customer Support Dept
Finding funding to get the staffing we need to complete all tasks well
What is the best part about your compensation package?
The benefits that they offer
The best part of my compensation package is Medical insurance and 401K
Review from Customer Support Dept
health insurance for me and my family
Vacation time accrual. Don't take benfits
Why do you feel undervalued and what would make you feel better about your compensation?
I know I am paid less than I should be compared to other hospitals. About $6 an hour less or more.
No merit pay increases. Annual pay increases are well below the rate of inflation. Pay scales are not equitable even when looking at seniority vs individual productivity.
Less pay , more work, less appreiciation
Management is horrible and the Human Resources can be just as bad and clueless.
Give back the 1% that was taken away to pay for the computer system. Never was paid hazzard pay. The small amount that was given to us only cause us to pay more in taxes so we never seen that money. Tired on being mandated because everyone is leaving
What are some of the best things about your team?
The team that I work with (managers not included) work very well together. My team is kind and always willing to help if you need it.
I love everything about it because we can always communicate and come to an understanding
They are Always respectful, helpful, supportive.
Review from Customer Support Dept
their motivated, they listen, and work as a team
we work well together in crisis
What do your coworkers need to improve and how could you work together better?
My coworkers are some of the best nurses i've ever worked with
Review from Customer Support Dept
to many people wanting to be in charge
Review from Customer Support Dept
Communication would be a great place to start improving.
What is most positive about the culture and environment at your company?
The environment is fast paced and you are always busy.
Everything and everybody is nice and positive
Company has a culture of kindness, respect, excellence.
Review from Customer Support Dept
Its a clean, disease free and positive enviroment
helpfullness of my coworkers if i need it
What needs to change to make the company culture better?
New managers and hire nurses with expwriwnce
everyone is frustrated with the lack of support
Review from Customer Support Dept
care more about employees instead of just cost of stuff
Review from Customer Support Dept
Inclusion for all employees would be very welcome.
What did you like most about the interview process?
Easy quick fast reliable excellent
It was structured, comfortable, & focused.
Review from Customer Support Dept
the questions asked, feedback, and interacting with all employees
congenial conversation with manager during phone interview
Review from Customer Support Dept
What would you improve about your company's interview process?
Make the interview and hiring process shorter.
Someone who listens would help.
What makes you most happy at work?
Seeing and interacting with my team.
Patience love joy nurses doctor
Getting there to make my money
Getting to help other in their moments of need.
Review from Customer Support Dept
My patients and helping them
What's going wrong and how can it be improved?
Patient ratio. Give everone a raise! The letter written was very decieving and caused more people to leave because once aigain we were lied to. Change patient ratio and pay people! Clean house and atart over new managers and keep going higher
impose evidence based nurse to patient ratios
Review from Customer Support Dept
staff is overworked. Need funding or reorganization to redistribute workload evenly
rude people and long wait times. Few nurses actually care about patients
Review from Customer Support Dept
It often seems as though the people making decisions are on a different planet than the ones doing the work and interacting with the consumer.
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What would you most like to see improved at your company?
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