Sunrise Senior Living Employee Reviews
Out of 216 Sunrise Senior Living employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Sunrise Senior Living improve their work culture. The Customer Support team, with 69% positive reviews, reports the best experience at Sunrise Senior Living compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Better at working wit the pepole and people that working for them
The leadership needs a intensive evalution and learn how to communicate and how to solve personality Conflicts
Proper, respectful communication with their team
Lead by example and accountability
Hire EDs and management teams that care.
Why do you feel undervalued and what would make you feel better about your compensation?
Management to be there supporting the employees and their residents
If it had stayed at the levels promised when the company i worked for was purchased, as i was promised it would
For the amount of work, pay is not enough to compensate my time and talent
better pay more time one on one with residents
Fair raises more bonuses or incentives
What do your coworkers need to improve and how could you work together better?
Too many cliques. New hires aren't given the support they need, it was almost like a hazing...
Respect, communication, organization and cleaning up after themsleves
Review from Operations Dept
Be more positive, not rushed.
Removing them from the building - there is no place at Sunrise for a toxic work enviroment.
Review from Customer Support Dept
Respect eachother give understanding show up so we r not short staffed everyday dont come in and refuse to do your job when your caring for people
What needs to change to make the company culture better?
This Community will only thrive if staff and Exective Team is replaced. Very toxic enviroment, you feel it when you walk into the community.
More pay and vacatiob
What would you improve about your company's interview process?
The length of time is rediculious
They are desperate for employees so they just hire anybody
What's going wrong and how can it be improved?
Too much middle management all focused on what corporate sales wants.We arent dumb, this is a for profit company, but we unilaterally overpromise & underdeliver so it is embarrasing and distressing getting too many residents moving in whose needs & expectations cant be met becsuse we dont staff well
Better pay and treatment of the hourly staff will translate to better service for the residents
Be more service oriented and caring of employees
Short staffing over working underpaying no disipline
The way our boss talk to us