SuperShuttle Culture | Comparably
SuperShuttle is the nation's leading shared-ride airport shuttle service. read more
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
128

SuperShuttle Company Culture

SuperShuttle Culture

This score is derived from employee ratings & reviews
2.4/5
SuperShuttle's Overall Culture is rated D-

Top Rated Culture Dimensions

SuperShuttle CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Brian Wier SuperShuttle's CEO
Brian Wier
50 /100

Diversity at SuperShuttle

Women at SuperShuttle

SuperShuttle eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

SuperShuttle employees are -34% more likely to recommend SuperShuttle as a great place to work

33%Promoters
0%Passives
67%Detractors

Working at SuperShuttle

Working at SuperShuttle is rated below average by 3 employees, across various culture dimensions. SuperShuttle employees rate Executive Team highest among all categories, and think that Perks And Benefits and Meetings have the most room for improvement, putting SuperShuttle’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Fort Lauderdale, FL. See below in detail how working at SuperShuttle was rated by employees.

Overall Company Culture at SuperShuttle

D-

Overall Company Culture at SuperShuttle is rated D-

Last updated months ago

Bottom
10%

SuperShuttle ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

SuperShuttle Employee Reviews

Out of 5 SuperShuttle employee reviews, 100% were constructive reviews with the goal of helping SuperShuttle improve their work culture.

0%
100%
Positive Reviews0%
Constructive Feedback100%

Constructive Feedback From SuperShuttle Employees

  • What does the leadership team need to get better at?
    Recognition for employees and better knowledge of employees needs
  • Why do you feel undervalued and what would make you feel better about your compensation?
    No sense the company cares. Cheaper benefits
  • What do your coworkers need to improve and how could you work together better?
    Stop surfing the internet and actually work

SuperShuttle Company Information

SuperShuttle Company Overview

SuperShuttle is the nation's leading shared-ride airport shuttle service.

Headquarter2595 N.W. 38th Street
Miami, FL 33142
United States of America
Websitewww.supershuttle.com/
Founding Date1983
Tel305-871-8000
Company StatusPrivate

SuperShuttle Competitors

SuperShuttle competitors include Uber. SuperShuttle ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how SuperShuttle compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Uber's Logo
    Uber
    4.7/5
  2. #2
    SuperShuttle's Logo
    SuperShuttle
    2.4/5

SuperShuttle Employees

3 employees at SuperShuttle have reviewed SuperShuttle across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 3 SuperShuttle employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SuperShuttle are mostly dissatisfied with their total compensation at SuperShuttle, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SuperShuttle are not very pleased with their team. 3 Participants grade the quality of their coworkers a D. Less than half believe the meetings at SuperShuttle are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SuperShuttle believe the environment at SuperShuttle is negative. Most Participants believe the pace of work at SuperShuttle is comfortably fast. About 67% of the employees at SuperShuttle work 8 hours or less.

Overall, the employees at SuperShuttle are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SuperShuttle - Employee Onboarding

The prevailing opinion from employees about joining SuperShuttle is that the company was somewhat prepared on their first day. SuperShuttle employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SuperShuttle KPIs and OKRs

At SuperShuttle 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SuperShuttle's KPIs and OKRs is essential for its success. Out of 3 SuperShuttle employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

SuperShuttle CEO & Leadership

SuperShuttle CEO - Brian Wier

Brian Wier SuperShuttle's CEO
50 /100

Brian’s approval rate is lower compared to CEOs at similar sized companies, putting Brian in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Fort Lauderdale, FL. Brian Wier’s employees rank SuperShuttle in the Top 40% for Executive Team, in the Top 50% for Office Culture, and in the Bottom 40% for Environment. When compared to SuperShuttle’s competitors, Brian Wier ranks below Uber CEO Dara Khosrowshahi.

SuperShuttle Leadership

The SuperShuttle Executive Team is rated a “B-” and led by CEO Brian Wier, CFO Tom Lavoy, and EVP Operations Dave Bird

  • Brian Wier  CEO / President

    Brian Wier CEO / President

    Brian Wier serves as the CEO / President of SuperShuttle.

  • Tom Lavoy CFO

    Tom Lavoy serves as the CFO of SuperShuttle.

  • Dave Bird EVP Operations

    Dave Bird serves as the EVP Operations of SuperShuttle. Dave started at SuperShuttle in January of 1999. Dave currently... read more

  • Mike OConnor Vice President

    Mike OConnor serves as the Vice President of SuperShuttle.

  • Tamara Fitch Director

    Tamara Fitch serves as the Director of SuperShuttle. Tamara started at SuperShuttle in January of 2018. Tamara currently... read more

  • Ken Testani Senior Vice President Global Marketing & Partnerships

    Ken Testani serves as the Senior Vice President Global Marketing & Partnerships of SuperShuttle. Ken currently resides... read more

  • Judy Robertson VP Regulatory Affairs

    Judy Robertson serves as the VP Regulatory Affairs of SuperShuttle. Judy currently resides in the Phoenix, Arizona Area.

SuperShuttle Salaries

How much does SuperShuttle pay?

How much do people at SuperShuttle get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SuperShuttle is $121,772, or $58 per hour, while the estimated median salary is $118,522, or $56 per hour.

At SuperShuttle, the highest paid job is a Director of Sales at $228,689 annually and the lowest is a CS Rep at $46,175 annually. Average SuperShuttle salaries by department include: Product at $153,356, Legal at $152,961, Operations at $122,248, and Marketing at $125,647. Half of SuperShuttle salaries are above $118,522.

3 employees at SuperShuttle rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 13 ratings) while 3 employees at SuperShuttle rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 5 ratings).

Salaries contributed from SuperShuttle employees include job titles like Senior Developer. Comparably data has a total of 1 salary records from SuperShuttle employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$116k
$116k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$212k
$212k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$272k
$272k100th Percentile
$121,772*
Average Compensation
$118,522*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SuperShuttle Salaries by City

SuperShuttle Salaries by Department

Explore SuperShuttle Salaries

Diversity & Inclusion at SuperShuttle

The Diversity score provides insights into how diverse employees feel and rate their work experience at SuperShuttle across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

SuperShuttle Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

SuperShuttle PTO

SuperShuttle's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is SuperShuttle's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. SuperShuttle's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SuperShuttle Careers

SuperShuttle Jobs

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Let SuperShuttle Know You Want To Work There

Overview of Candidates Interested in SuperShuttle on Comparably

Candidates By Department

All Industries
67%
IT
33%

Candidates By Location

Miami
100%

Frequently Asked Questions regarding SuperShuttle

What is SuperShuttle address?

SuperShuttle location is at 2595 N.W. 38th Street

Who is the CEO of SuperShuttle?

SuperShuttle CEO is Brian Wier, their score by employees is 50

What is SuperShuttle eNPS?

The eNPS for SuperShuttle is -34

What is the salary for Business Analyst in SuperShuttle?

Business Analyst average salary in the US is 77k

What are the salaries in the Design in SuperShuttle?

The average salaries for Design in SuperShuttle is 116k

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