Sutherland Global Services KPIs and OKRs
At Sutherland Global Services 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Sutherland Global Services' KPIs and OKRs is essential for its success. Out of 8 Sutherland Global Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Sutherland Global Services is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Sutherland Global Services employees shared they generally receive helpful feedback every week or once a month, while 50% of Sutherland Global Services employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.
