Swagbucks Employee Reviews
Out of 192 Swagbucks employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Swagbucks improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at Swagbucks compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Operations Dept
What do you like best about the leadership team?
Training access given for growth opportunities
They treat you like family
Review from Sales Dept
Helpful and caring, very supportive of my goals
Review from Operations Dept
i has to know what it's doing
They are always willing to do whatever it takes to keep office culture stable and enjoyable for everyone.
What does the leadership team need to get better at?
They have made the site so bad that it is nearly impossible for long-time employees to earn money.
Review from Operations Dept
a real person doesnt answer your questions and all you get is an automated message
Review from Marketing Dept
Treat their users better, and not just like a number or robots.
Review from Sales Dept
They need to stop wrongly suspending peoples accounts
Review from Customer Support Dept
Communication, customer service has gone downhill this past year. Canned responses
Review from Operations Dept
What is the best part about your compensation package?
Over time access for pay grade
Paid vacation and sick days, health insurance
Review from Sales Dept
I'm my own subcontractor, which is nice
Review from Operations Dept
the satisfaccion and the plassure of getting paid
We can get paid at least 100 dollars.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
the head departments should stand behind the workers and when they find out us workers are the future i hope they will
Review from Sales Dept
If they would take care of their long term earners better.
Review from Operations Dept
if stuff would actually work
Review from Sales Dept
i would feel better if the stuff you do would actually credit
Review from Marketing Dept
Work too much for very little pay, would just like to have a livable wage.
Review from Sales Dept
What are some of the best things about your team?
Communication teamwork kindness and support
they are very honest and responsables
Everyones ability to collaborate effectively
hunger for money leads to motivation as it should
Review from Sales Dept
We all consider ourselves family and look out for one another.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
they need to work better on helping people
Review from Product Dept
Less negative comments and more helping each other.
Review from Sales Dept
Need to work harder to help customers
Review from Customer Support Dept
Nothing goes as planned, it is a disaster.
What is most positive about the culture and environment at your company?
Updates incentive opportunity to grow
Everyone friendly and like family
Review from Sales Dept
the respect the friendship and the opportunity
our job requires honesty and we are not allowed to be negative
Review from Sales Dept
The fact that I am able to smudge as often as needed.
Review from Operations Dept
What needs to change to make the company culture better?
they need to fix the problems that they have before adding all this new stuff
Review from Product Dept
they need to fix their site so stuff credits
Review from Marketing Dept
Keep a decent payment for the activities instead of worsening them every few months.
Review from Sales Dept
I wish I qualified/ had more opportunities that I qualified for.
Review from Product Dept
better providers than what they have now are necessary to make this company thrive.
What did you like most about the interview process?
Friendly. Positive feedback.encouragment to take next step
It was done all online
Review from Sales Dept
Easy to apply, hired and started right away
Review from Operations Dept
the need for them to dig into my personal life daily i feel is a bit improper
Review from Sales Dept
its quick,easy, and the managers are veryc hill
Review from Marketing Dept
What would you improve about your company's interview process?
They need more knowledgable questions
Review from Sales Dept
What makes you most happy at work?
Interact with customers and other employees
Review from Sales Dept
Tasks that make me feel efficient and useful
Review from Operations Dept
the company of the coworkers and leadership
Being able to help the customers when they have complaints or file tickets.
realizing that in the future i will make more money then i do today
Review from Sales Dept
What's going wrong and how can it be improved?
I should fine a better job but I don't have a car.
Review from Operations Dept
it can be improved by fixing the problems that they aready have
Review from Product Dept
Most of the incentives are commission based and either pay too little or not at all.
Review from Sales Dept
Management is fiercely under qualified.
Review from Sales Dept
I do not look forward to work because I know that a lot of things will go wrong and I will not be paid for a lot of the things I do, or the things I try to complete will not allow me to complete them due to a bug in the website.
Review from Marketing Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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