Swagbucks Employee Reviews
Out of 192 Swagbucks employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Swagbucks improve their work culture. The Marketing team, with 82% positive reviews, reports the best experience at Swagbucks compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They have made the site so bad that it is nearly impossible for long-time employees to earn money.
Review from Operations Dept
a real person doesnt answer your questions and all you get is an automated message
Review from Marketing Dept
Treat their users better, and not just like a number or robots.
Review from Sales Dept
They need to stop wrongly suspending peoples accounts
Review from Customer Support Dept
Communication, customer service has gone downhill this past year. Canned responses
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
the head departments should stand behind the workers and when they find out us workers are the future i hope they will
Review from Sales Dept
If they would take care of their long term earners better.
Review from Operations Dept
if stuff would actually work
Review from Sales Dept
i would feel better if the stuff you do would actually credit
Review from Marketing Dept
Work too much for very little pay, would just like to have a livable wage.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
they need to work better on helping people
Review from Product Dept
Less negative comments and more helping each other.
Review from Sales Dept
Need to work harder to help customers
Review from Customer Support Dept
Nothing goes as planned, it is a disaster.
What needs to change to make the company culture better?
they need to fix the problems that they have before adding all this new stuff
Review from Product Dept
they need to fix their site so stuff credits
Review from Marketing Dept
Keep a decent payment for the activities instead of worsening them every few months.
Review from Sales Dept
I wish I qualified/ had more opportunities that I qualified for.
Review from Product Dept
better providers than what they have now are necessary to make this company thrive.
What would you improve about your company's interview process?
They need more knowledgable questions
Review from Sales Dept
What's going wrong and how can it be improved?
I should fine a better job but I don't have a car.
Review from Operations Dept
it can be improved by fixing the problems that they aready have
Review from Product Dept
Most of the incentives are commission based and either pay too little or not at all.
Review from Sales Dept
Management is fiercely under qualified.
Review from Sales Dept
I do not look forward to work because I know that a lot of things will go wrong and I will not be paid for a lot of the things I do, or the things I try to complete will not allow me to complete them due to a bug in the website.
Review from Marketing Dept
What would you most like to see improved at your company?
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