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Darren E. Swanson ā Senior VP of Strategic Client and Operations Management, Financial Services, Healthcare & Insurance at Sykes Enterprises
Executive Bio
Mr. Darren E. Swanson has been Senior Vice President of Strategic Client and Operations Management, Financial Services, Healthcare & Insurance at Sykes Enterprises, Incorporated since July 12, 2017. Mr. Swanson has more than 20 years of operations and leadership experience to Sykes Enterprises, Incorporated as the Senior Vice President of Strategic Client and Operations Management, Financial Services, Healthcare and Insurance. Joining Sykes Enterprises, Incorporated in December 2016, Mr. Swanson is capitalizing on his experience in leading multi-thousand seat operations to spearhead a client and operations management team, focused on evolving a foundational enterprise-wide approach to account management, operational planning and optimization, performance management, talent acquisition and development. Prior to joining SYKES, Mr. Swanson served as a Vice President in Customer Service Operations with DISH Network, where he was responsible for the management and strategic vision of a 5,000-employee call center operation. Mr. Swanson continually engaged with and coordinated multiple site operations, working constantly with various departments and levels to drive efficiencies and customer satisfaction by focusing on employee engagement, development and recognition. Before working with DISH, Mr. Swanson spent close to nine years with TeleTech. Mr. Swanson earned his MBA in Business Administration from the University of Colorado and received his Bachelor of Sciences in Architecture from the University of Nebraska.
Executive Team Culture Ratings from Sykes Enterprises Employees
BOTTOM
45%
Sykes Enterprises' Executive Team scores in the Bottom 45%
of similar sized companies on Comparably
of similar sized companies on Comparably
Sykes Enterprises' Executive Team at a Glance
Based on 273 ratings, Sykes Enterprises' employees are less satisfied with their Executive Team and give them a āCā or 64/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Communications department thinks more highly of the Executive Team relative to the HR department.
Sykes Enterprises' Executive Team ranks in the Bottom 40% of other companies in Fort Lauderdale, FL and Bottom 45% of other companies on Comparably that also have 10,000+ Employees.
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