Kelly Morgan — Executive VP & Chief Strategy Officer at Sykes Enterprises | Comparably
Sykes Enterprises Claimed Company
SYKES is now part of Sitel Group. read more
EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
4789
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Kelly Morgan — Executive VP & Chief Strategy Officer at Sykes Enterprises

Kelly Morgan — Executive VP & Chief Strategy Officer at Sykes Enterprises

Executive Bio

Mr. Kelly Morgan serves as Executive Vice President and Chief Strategy Officer at Sykes Enterprises, Incorporated. Mr. Morgan focuses on innovating the customer-care experience and leading strategic transformation for SYKES. He serves as executive sponsor for client relationships, maintaining and growing client base. With more than 20 years of industry experience in software, telecom, cloud and hightech services, he has valuable thought leadership in strategy and innovation, transforming the traditional approach to customer experience and technical support. He has held several key management positions at IBM Corporation and Symantec Corp./VERITAS Software Corp., where he led global service expansion for data and security verticals in all domestic and international markets. Prior to joining SYKES, Mr. Morgan pioneered strategic initiatives at Frontier Communications and Frontier Secure. During his tenure, he became Senior Vice President and General Manager of Customer Care, leading all aspects of strategy and operations including planning, financial performance, business development, sales and distribution, customer service and strategic partnerships. Mr. Morgan holds a Bachelor of Science degree in business administration and management from the University of Florida.

Executive Team Culture Ratings from Sykes Enterprises Employees

BOTTOM
45%
Sykes Enterprises' Executive Team scores in the Bottom 45%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Communications 95/100
Ethnicity - Asian or Pacific Islander 94/100
Department - Marketing 88/100
Who ranks the Executive Team the lowest?
Ethnicity - Other 46/100
Tenure - 2 to 5 Years 48/100
Department - HR 50/100

Sykes Enterprises' Executive Team at a Glance

Based on 273 ratings, Sykes Enterprises' employees are less satisfied with their Executive Team and give them a ā€œCā€ or 64/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Communications department thinks more highly of the Executive Team relative to the HR department.

Sykes Enterprises' Executive Team ranks in the Bottom 40% of other companies in Fort Lauderdale, FL and Bottom 45% of other companies on Comparably that also have 10,000+ Employees.

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