Teladoc Employee Reviews
Out of 119 Teladoc employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Teladoc improve their work culture. The Operations team, with 86% positive reviews, reports the best experience at Teladoc compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Focused with ckear goals and a mission
Looking out for your best interest
Always available to provide support
They are attentive to your needs.
They treat us as family and ensure that we have the tools necessary to perform at our best.
What does the leadership team need to get better at?
show up for work and ensuring we have a telahealth system that is more efficient than disruptive
Stop micromanaging senior resources in the team
They must encourage the employers to keep working extra hours when its needed, recognize all the hard work.
Information to therapist so we know what is going on
Everything. Bunch of jokers putting title labels and fooling everyone
What is the best part about your compensation package?
Nice balance of cash, incentive cash bonus and equity grants.
There are major discounts for everyday places.
Free access to Teladoc products!
401k, unlimited pto, remote work
This is not applicable to me.
Why do you feel undervalued and what would make you feel better about your compensation?
The system repetitiveness and poor design needs change and my voice is not heard. Make the improvements and increase the pay to at least $95 for 1099
Industry pay rates are much higher
The ability to get a raise
The lowest paid company with dictatorship administration and directors.
Reflect actual hrs worked / volune of work
What are some of the best things about your team?
Smart, collaborative and dedicated to execution
They are all smart and kind..
There's a "meeting hygiene" initiative that allows people to have a fair amount of time in between meetings, as well as mandatory focus times on Friday afternoons where meetings are discouraged
Skills, experience, camaraderie, mutual respect.
Clear communication, realistic goal expectations.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
More trust is needed in the teams
Coworkers are all nice people but are burnt like me. We all share this feeling of being unheard, we do not matter.
We dont have co workers
You havd no access to peers, other professionals, or meetings jn this platform !!
They are inexperienced and egoistical
What is most positive about the culture and environment at your company?
flexibility is helpful with telahealth
It is a company that cares about its employees.
People generally try to hold each other up
Imactful woek. You see results soon
Actually I don't know. Free water?
What needs to change to make the company culture better?
Structure, organization, better systems and less hrs
hire more people, get organized and integrate
Everything the culture is toxic and discriminatory. The work is unethical and violates user privacy
Become diverse, do what is right - rather to defend wrong doings
Review from Operations Dept
What did you like most about the interview process?
It was quick and straightforward.
It felt like a perfect fit
Interactive rounds at every level
Quick and easy no problems
quick turnaround and straightforward process
What would you improve about your company's interview process?
don't make the candidate talk to the entire company for many months before making an offer
What makes you most happy at work?
My team is great to work with.
I love the posivity and kindness of the people.
Learning new things and developing ny my role
Flexibility day to day each day
The mission of the company
What's going wrong and how can it be improved?
customers feel hassled at what they are forced to re-enter on the interface just to get appt
This is all a lucrative business and it should be doing well thanks to covid. Telehealth took huge advantage on that situation and made a good profit, but they kept it for themselves. There is more work, but not more workers, nor higher salaries nor compensations.
Poor customer service, admin doest listen, directors are not qualified , poor communication its all hype will go under soon
They believe the company platform is beyond glitchy and say they only stay for me snd some of the other providers they have liked! Not being able to contact their Providers in some way e.g.Co email which is standard of care will probably cause many of them to leave.
Culture, stand up for what's right, rather to protect family and friends at work
Review from Operations Dept
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What would you most like to see improved at your company?
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