Teleplan International N.V. is an industry leader in lifecycle care for after-market service, operating in the areas of Computers read more
I would describe it as painful. The supervisors and managers were great to work with. All things considered, the customer was patient and applauded our successes. The leadership team needs to be replaced, poor direction and no support. The real light was the hourly employees. They're amazing.
What are some of the best things about your team?
Missteps in direction, time, and action.
What do you like best about the leadership team?
They are on site and are easy to connect with.
What did you like most about the interview process?
Nothing tricky or text book like. Straight forward, with HR and management involvement.
What's going wrong and how can it be improved?
Listen to the customer, support the employees, increase the compensation to match the job market.
What needs to change to make the company culture better?
A sense of support, reasonable space (elbow room), resources to complete the job at hand, enough people to do the daily workload, and a greater sense of teamwork.
Why do you feel undervalued and what would make you feel better about your compensation?
The leadership team does not support the floor supervisors. Too often they are stuck in between the needs of the customer and the direction of the leadership team. The pay is low compared to other similar businesses in the area.
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