The Breakers Palm Beach Banquet - Operations Department Employee Reviews | Comparably
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The Breakers Palm Beach Claimed Company
As one of America’s most iconic resorts and synonymous with the Palm Beach luxury lifestyle, The Breakers is a spectacular, 140-acre oceanfront destination celebrated for its gracious service, unparalleled seaside glamour and world-class amenities. Founded in 1896 by magnate Henry M. Flagler, and still in the hands of his heirs today, this legendary, Italian Renaissance-style hotel continues to thrive as an independent property. Along with being recognized as an award-winning workplace, The Breakers has earned numerous accolades for its social impact on the environment, community and team member well-being. A 2026 Fortune 100 Best Companies to Work For® by Great Place To Work® and Fortune Magazine®, We’re always searching for dynamic individuals to join the team—view our available positions, and apply online: www.thebreakers.com/careers From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. read more
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EMPLOYEE
PARTICIPANTS
1432
TOTAL
RATINGS
41521

The Breakers Palm Beach Banquet - Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They are able to make decisions with both confidence and empathy, and they adapt to challenges by staying focused on long-term goals while considering the needs of their team.

It feels as if the executive team has us in mind when making decisions, that they hear our frustrations. It is nice to know that they want to help us have an easier time working!

Always keeping there words about everything.

They Listen follow up and they kind and caring loving i think we have the best leadership

There vision give back to the community

What does the leadership team need to get better at?

Leadership Reviews

Listen more to the staff because our opinion matter.

Been in the company for awhile when i just start it use to be a great company to work for , its still a great place to work but with cast of living so high i think wages should be better and thats why the company is loosing so much good works and cant find good replacement .

What is the best part about your compensation package?

Compensation Reviews

The do more than everybody else

When i can send money back home to my family.

Everything that the Breakers offers to me

The 401k that the company match it

Having vacation that accrues and PTO that carries over is a really nice benefit. Knowing that I won?

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I think the hourly should be higher due to the fact that the service charge isn't always going to be consistent.

With the challenging opportunity to be brought into a bigger role with greater responsibility, I would like to see monetary change that reflects this new position.

I would like to get a raise, haven't had a raise in years

I just don't understand the service charges

The setvice charge payout in my department need to be reviewed

What are some of the best things about your team?

Team Reviews

We are all working towards the same goal, and figuring out the best way to get there.

We work together to complete the job

We are the hardest worker's

Hard working doing above and beyond

Very friendly and care about getting the job done

What do your coworkers need to improve and how could you work together better?

Team Reviews

Work together as a team and get the job done

I would like the team be more cooperative, more supportive

Majority of them are unmotivated about their duties. Even the workers that are known for their work ethic are being burnt out due to the lack of support from management and poor wages, causing them to stress about meeting payments on time and supporting their family, all while being overworked.

Many coworkers do not respect the management team which leads to petty and immature behavior. They have hot tempers and often refuse to do the basic tasks of their job if they dont feel like. Many people talk behind each others backs and create rumors and drama

What is most positive about the culture and environment at your company?

Environment Reviews

Everybody seem to care about each other

The most positive is that they hire people with good attitudes, I feel like that is a really important factor to morale and productivity.

of course the people you around make it great environment to work.

Everyone speaks different language that is awesome

Staff is very hard working

What needs to change to make the company culture better?

Environment Reviews

Be mindful that everyone are human inspite of your size,color, class or backgrond

We all have to work together as one

Our management team needs much more leadership development. We are being lead by a department head who divides rather than unites, and creates a hostile environment. This does not match the overall breakers culture

The hours we work are hard enough as is. Whats harder to trying to meet the expectations of management and the guests while still trying to keep sane due to overworking and lack of rest. There is no support coming from management and the only comfort found is supporting coworkers who feel the same.

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of The Breakers Palm Beach yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Being in a friendly environment

What makes me happy is that I do actually see my hard work payoff. Attention to detail and small things end up actually among the difference in a set up, meal period or event!

To see everyone happy and enjoying there work.

When ever I'm communicate with the guest server and the end of service they all leave happy

The guest and how please they are with the service that they receive

What's going wrong and how can it be improved?

Outlook Reviews

The banquets department needs to be completely replaced starting with the director and management.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of The Breakers Palm Beach yet.
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What would you most like to see improved at your company?

Outlook Reviews

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