The Coffee Bean & Tea Leaf Outlook Employee Reviews | Comparably
Born & Brewed in California since 1963. We love coffee, tea and tweeting - all brewed fresh daily from our Home Office in Los Angeles. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
1056

The Coffee Bean & Tea Leaf Outlook Employee Reviews

What makes you most happy at work?

I love the job itself. It very enjoyable making drinks and interacting with my coworkers and customers.

I like to make things and service with customers

Seeing my coworkers and knowing that we support each other

Joking around with my coworkers

Review from Sales Dept

Teamwork makes me the most happiest

The staff and the guests

Review from Sales Dept

Friendly customers and employees at work

Review from Sales Dept

What's going wrong and how can it be improved?

our district manager is not at all qualified for their job. they play favorites and allow hypocrisy to run rampant, at our location, and i'm sure many others. this effects everyone beneath them and makes it much harder to accomplish our job in a positive and fair environment.

Review from Sales Dept

I don't know how many times I have to write but our manager is literally the reason we don't have as many customers anymore. No one can get a hold of customer service and I don't really think anyone cares how badly she treats us. The things that come out of her mouth are absolutely disgusting.

Review from Sales Dept

Way too understaffed, cant keep up with drink orders in a timely fashion

Management need to pick up their work

What do you like best about your company?

There aren't any Outlook reviews of The Coffee Bean & Tea Leaf yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of The Coffee Bean & Tea Leaf yet.
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Review Sentiment at The Coffee Bean & Tea Leaf

66
66%
34
34%

About The Coffee Bean & Tea Leaf's Outlook

C-
62/100

Where This Score Ranks The Coffee Bean & Tea Leaf's Outlook

BOTTOM
30%

In the Bottom 30% of 1226 similar size companies on Comparably

BOTTOM
30%

In the Bottom 30% of 341 companies in Los Angeles

3rd

3rd place versus 3 competitors rated on Comparably

The Coffee Bean & Tea Leaf's Outlook is scored a C- by 244 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” The Coffee Bean & Tea Leaf's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of The Coffee Bean & Tea Leaf's stronger culture attributes. Use the filters below to understand The Coffee Bean & Tea Leaf employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Ethnicity - Caucasian
    -15%
  • Department - Sales
    -20%
  • Experience - 3 to 6 Years
    -23%

Rate Outlook the Lowest

  • Gender - Female
    -26%
  • Experience - 1 to 3 Years
    -25%

How The Coffee Bean & Tea Leaf's Outlook Score is Calculated

FILTER RATINGS BY

Results from 177 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

45
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic18%
Good30%
Neutral36%
Bad6%
Terrible10%
How do your customers perceive your company?
AnswerPercent
Yes61%
No39%
Are you typically excited about going to work each day?
×
Rate your company