The Hanover Insurance Group Employee Reviews
Out of 64 The Hanover Insurance Group employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping The Hanover Insurance Group improve their work culture. The Customer Support team, with 20% positive reviews, reports the best experience at The Hanover Insurance Group compared to all other departments at the company.
What do you like best about the leadership team?
They are real and understand their employees
They model our CARE values and support a T-shaped employee growth mindset. They encourage Agile workflows and remove waste from legacy ways of working.
They care about my life
Polite and comprehensive good team leader
The company has an incredible culture where all employees are supported and given opportunity for growth and advancement. Leadership is incredibly approachable and encourage employees to challenge the status quo and to think differently.
What is the best part about your compensation package?
Salary and PTO is generous
Generous bonus program, focus on health and wellness benefits and a fair compensation program.
The ability to get a bonus based on performance of myself and the organization.
The benefits are very competitive for the industry. There are a lot of extra perks that most companies don't consider such as Dress for the Day, extra contributions to 401k, added days off for community participation, etc.
What are some of the best things about your team?
My immedite team is amazing, everyone is always so helpful and encouraging
They are always will to help
Team works well together but again the company is so segmented, it is impossible to move around.
The relationships that we have with each other. We are all friends and their to support each other. Also a focus from all team members on making a difference in all we do.
They are all hard working driving towards a common goal. They are also like a family - very caring and helpful when needed. We also have a lot of fun in our department.
What is most positive about the culture and environment at your company?
My immediate team, thats really all
The people I directly work with everyday
My immediate co-workers, that is about it.
It's pretty relaxed and inclusive.
People work collaboratively towards a common goal and generally care about each other. We are empowered to bring new ideas to the table. We are small enough where you can make a personal impact.
What did you like most about the interview process?
It was virtual and relaxed
Friendly interviewers. Felt comfortable. Very laid back experience.
What makes you most happy at work?
I get a paycheck every two weeks
The fact we are a big player in a competitive market because we continually innovate who we are.
The people I work with.
Getting into The Hanover has been a goal for Two years.
Review from Customer Support Dept
What I do and the people I work with.
What do you like best about your company?
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