80
out of 100
The RealReal Claimed Company
The RealReal is the leader in authenticated luxury consignment read more
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The RealReal Competitors
The RealReal competitors include Calvin Klein, Tradesy, YOOX Group, Fred Meyer Jewelers and Montana Silversmiths. The RealReal ranks 2nd in Customer Net Promoter Score on Comparably vs its competitors. See below how The RealReal compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
3rd
See The RealReal Culture vs Competitors:
- 1st
Tradesy83 / 100 - 2nd
Calvin Klein74 / 100 - 3rd
YOOX Group69 / 100 - 4thThe RealReal59 / 100
- 5th
Fred Meyer Jewelers51 / 100
The RealReal Competitors at a Glance
CEO Ratings Comparison
The RealReal's CEO Score Ranks 4th
112 Employees at The RealReal rate Julie Wainwright a 58 out of 100, which ranks them 4th below Calvin Klein's CEO,Steven Shiffman. Last rating was months ago.
- 1st
Federico MarchettiYOOX Group3 Employees at YOOX Group rate Federico Marchetti a 80 out of 100, which ranks them 1st out of The RealReal's competitors. Last rating was months ago.
- 2nd
Tracy DiNunzioTradesy78out of 1009 Employees at Tradesy rate Tracy DiNunzio a 78 out of 100, which ranks them 2nd out of The RealReal's competitors. Last rating was months ago.
- 3rd
Steven ShiffmanCalvin Klein71out of 10092 Employees at Calvin Klein rate Steven Shiffman a 71 out of 100, which ranks them 3rd out of The RealReal's competitors. Last rating was months ago.
- 5th
Fred Meyer Jewelers53out of 10019 Employees at Fred Meyer Jewelers rate a 53 out of 100, which ranks them 5th out of The RealReal's competitors. Last rating was months ago.
Product Quality Score Comparison
The RealReal Ranks 3rd in Product Quality Score
246 Customers rate The RealReal's Product Quality Score a 3.6/5, which ranks it 3rd against its competitors, below Calvin Klein.
NPS Comparison
The RealReal Ranks 2nd in Net Promoter Score
268 Customers rate The RealReal's Net Promoter Score a 6, which ranks it 2nd against its competitors, below Calvin Klein. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend The RealReal to a friend?”.
Pricing Score Comparison
The RealReal Ranks 3rd in Pricing Score
219 Customers rate The RealReal's Pricing Score a 3.4/5, which ranks it 3rd against its competitors, below Calvin Klein.
Customer Service Comparison
The RealReal Ranks 3rd in Customer Service
208 Customers rate The RealReal's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Calvin Klein.
Overall Culture Score Comparison
The RealReal Ranks 4th in Overall Culture Score
147 Employees rate The RealReal's Overall Culture a 59/100, which ranks it 4th against its competitors, below YOOX Group. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
The RealReal Ranks 4th in Employee Net Promoter Score
115 Employees rate The RealReal's Employee Net Promoter Score a -21, which ranks it 4th against its competitors, below YOOX Group. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at The RealReal to a friend?”.
Gender Score Comparison
The RealReal Ranks 4th in Gender Score
21 Employees rate The RealReal's Gender Score a 56/100, which ranks it 4th against its competitors, below Fred Meyer Jewelers. The Gender Score tracks how positively women rate their experience at The RealReal.
Diversity Score Comparison
The RealReal Ranks 3rd in Diversity Score
16 Employees rate The RealReal's Diversity Score a 56/100, which ranks it 3rd against its competitors, below Tradesy. The Diversity Score tracks how positively diverse employees rate their experience at The RealReal.
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