-21
eNPS Score
Q&A With The RealReal Employees
We are seeking smart, talented and creative individuals who enjoy working in a fast-paced environment to help us reinvent the digital marketplace. Are you collaborative, dedicated to going the extra mile and ready to innovate? We invite you to join our team.
How employees describe working at The RealReal
They gave me a chance
Applied for a job got a very rude reply - looks like I dodged a bullet!
I encountered blatant discrimination at this company. While some might dismiss it as disgruntled feedback, I assure you I'm not disgruntled. As a neurodivergent individual working in the HR department, they made success in my role nearly impossible due to their lack of inclusivity.
I encountered blatant discrimination at this company. While some might dismiss it as disgruntled feedback, I assure you I'm not disgruntled. As a neurodivergent individual working in the HR department, they made success in my role nearly impossible due to their lack of inclusivity.
Trust, better customer service, stop losing things and lying
What it's like to work at The RealReal
- The RealReal employees generally work 9.0 hrs a day
- Employees at The RealReal report the work pace is extremely fast
- On a typical day, employees at The RealReal have 2 meetings
- 69% of The RealReal employees look forward to interacting with their team every day
- The RealReal employees most often take 10-15 paid vacation and sick days each year
- 67% of The RealReal employees report they are happy with their work life balance
- The RealReal employees typically get valuable feedback on how to improve at work Once a quarter
- 53% of The RealReal employees call their work environment positive
Q&A With The RealReal Employees
IDX: 0 TOT: 17
How's the morale at The RealReal?
Acknowledging that in the COVID-era, many companies had struggles with finding ways to be inclusive and supportive, The RealReal did not do a good job and supporting its team members. Rapidly changing policy, a concerted effort to remove people and asking more and more of the sales and support team without the offer of incentives to work harder created a really toxic environment.
I can only speak for the engineering teams. We have a great culture of smart and ego-less people. This keeps everyone very happy. We are allowed to explore and use up-to-date technologies and are encouraged to seek ways to improve our products and ourselves.
How's the work life balance at The RealReal?
Top Employee Response
This place is hell on earth, do not work here.
Over the last year, this has definitely taken a turn for the worse. The company is struggling financially and they're putting the brunt of this burden on the sales, ops and support teams.
What does the leadership team at The RealReal need to get better at?
a lot of the middle-manahememt team is comprised of people way too concerned about ego and only making themselves look good
Communication, transparency and communication communication communication
What needs to change to make the company culture better at The RealReal?
Top Employee Response
focus more on the people and being positive
More positive feedback and less condemnation and blame
Why do you feel undervalued and what would make you feel better about your compensation at The RealReal?
the compensation is very opaque and people that came in early make far less than people hired now and there is no move to make it equitable
the upper management has absolutely no idea what is going on, they are so far removed and don't seem to care how people are treated.
Do the employees get discounts on the products?
No
Does The RealReal drug test or do a background check?
Yes, and it’s extensive. I’ve never gotten “let go” because of a background check and I did with the real real.
How's the vacation policy at The RealReal?
Top Employee Response
We have an unlimited vacation policy. As long as you OK it with your manager, you're good to go!
What's the interview process like at The RealReal?
Horrible... the whole company is a nightmare
What's going wrong and how can it be improved at The RealReal?
Communication is going wrong in a big way
What do your coworkers need to improve and how could you work together better at The RealReal?
communication is too fractured and contentious within teams
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How do I get my W-2 from previous years
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what kind of background check is performed when getting hired?
What do employees at The RealReal think about their benefits?
The RealReal employees rate their overall benefits a B and most of them think the perks are Neutral. 73% of The RealReal employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at The RealReal?
38% of the same employees also feel like The RealReal is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at The RealReal.
How are the managers at The RealReal?
The RealReal employees rate their manager a D or 54/100 and the majority believe their manager truly cares about them as a person. Most of the employees (75%) also doesn't feel comfortable providing negative feedback directly to their boss.
What's the pay like for employees at The RealReal?
The RealReal employees rates their pay and overall compensation a C or 63/100. 49% of employees believe they are paid fairly and 57% of employees get raises every year.
Curious about what work's like at The RealReal?
Anonymously Ask The RealReal Employees Any Question
Should I work at The RealReal?
35% of The RealReal employees would encourage their friends to become coworkers, whereas 9% are neutral and 56% would not recommend working at The RealReal to their friends.
| 35% | Promoters |
|---|---|
| 9% | Passive |
| 56% | Detractors |
