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The RealReal Claimed Company
The RealReal is the leader in authenticated luxury consignment read more
The RealReal Company Culture
The RealReal Culture
This score is derived from employee ratings & reviews2.8/5
The RealReal's Overall Culture is rated D+
Top Rated Culture Dimensions
Perks & Benefits
BCompensation
CEnvironment
CeNPS
CHappiness
C-The RealReal CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Julie Wainwright
58 /100
See More
Diversity at The RealReal
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at The RealReal have rated Perks And Benefits, Environment, and Team as the highest categories they have scored
Women at The RealReal
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at The RealReal have rated Environment, Perks And Benefits, and Team as the highest categories they have scored
The RealReal eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-21
The RealReal employees are -21% more likely to recommend The RealReal as a great place to work
| 35% | Promoters |
|---|---|
| 9% | Passives |
| 56% | Detractors |
Working at The RealReal
Working at The RealReal is rated below average by 147 employees, across various culture dimensions. The RealReal employees rate Perks And Benefits highest among all categories, and think that Manager and Leadership have the most room for improvement, putting The RealReal’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in San Francisco. See below in detail how working at The RealReal was rated by employees.
Overall Company Culture at The RealReal
D+
Overall Company Culture at The RealReal is rated D+
Last updated months ago
Bottom
25%
The RealReal ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
The RealReal Employee Reviews
Out of 122 The RealReal employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping The RealReal improve their work culture.
| Positive Reviews | 66% |
|---|---|
| Constructive Feedback | 34% |
Positive Reviews From The RealReal Employees
- What is most positive about the culture and environment at your company?Everyone is very welcoming the environment is so amazing.
- What are some of the best things about your team?Everyone hardworking and helpful and kind.
- What is the best part about your compensation package?Pto,parent leave,pay,50 dollars monthly for food.
Constructive Feedback From The RealReal Employees
- What needs to change to make the company culture better?Leadership must prioritize empathy for employees beyond superficial celebrations. Enhance diversity efforts for a truly inclusive environment. The people team should focus on proactive cultural improvement, not just legalities. Recognize employees as individuals to foster open communication.
- What do your coworkers need to improve and how could you work together better?Colleagues should improve their communication by honestly expressing their feelings to management, rather than sharing one perspective with peers and providing misleading information when questioned by leadership.
- What does the leadership team need to get better at?The leadership team should enhance their empathy and demonstrate genuine care for their employees, rather than treating them like mere subordinates. It's crucial to recognize the humanity of those working within the organization.
The RealReal Company Information
The RealReal Company Overview
The RealReal is the leader in authenticated luxury consignment
The RealReal Mission, Vision & Values
The RealReal Mission & Values
Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion.
| Headquarter | San Francisco, CA 94107 United States of America |
|---|---|
| Website | www.therealreal.com |
| Founding Date | 2011 |
| Tel | (855) 435-5893 |
| Company Status | Public |
| Stock | REAL |
The RealReal Competitors
The RealReal competitors include Calvin Klein, Tradesy, YOOX Group, and Fred Meyer Jewelers. The RealReal ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how The RealReal compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
The RealReal Employees
147 employees at The RealReal have reviewed The RealReal across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 147 The RealReal employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at The RealReal are not very pleased with their total compensation at The RealReal, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at The RealReal are not very pleased with their team. 147 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at The RealReal are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at The RealReal believe the environment at The RealReal is positive. Most Participants believe the pace of work at The RealReal is extremely fast. About 57% of the employees at The RealReal work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at The RealReal are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
The RealReal employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at The RealReal report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at The RealReal have 0 meetings
Meetings
A Day in the Life
69% of The RealReal employees look forward to interacting with their team every day
Coworkers
A Day in the Life
The RealReal employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of The RealReal employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
The RealReal employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
53% of The RealReal employees call their work environment positive
Environment
Joining The RealReal - Employee Onboarding
The prevailing opinion from employees about joining The RealReal is that the company was somewhat prepared on their first day. The RealReal employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
The RealReal KPIs and OKRs
At The RealReal 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of The RealReal's KPIs and OKRs is essential for its success. Out of 8 The RealReal employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
The RealReal CEO & Leadership
The RealReal CEO - Julie Wainwright
58 /100
Julie’s approval rate is lower compared to CEOs at similar sized companies, putting Julie in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in San Francisco. Julie Wainwright’s employees rank The RealReal in the Top 30% for Perks And Benefits, in the Bottom 45% for Compensation, and in the Bottom 45% for Environment. Wainwright is generally unpopular with The RealReal employees, but ranks especially low with employees in the Product department, and by employees in the Sales department and employees with Over 10 Years experience. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to The RealReal’s competitors, Julie Wainwright ranks below both Calvin Klein CEO Steven Shiffman and Tradesy CEO Tracy DiNunzio.
The RealReal Leadership
The The RealReal Executive Team is rated a “D” and led by CEO Julie Wainwright, EVP Operations Chris Deyo, and Director of Business Development, Watches Joseph Tenenbaum
Julie Wainwright CEO / President
Julie Wainwright serves as the CEO / President of The RealReal.
Chris Deyo EVP Operations
Chris Deyo serves as the EVP Operations for The RealReal. Chris started at The RealReal in December of 2013. Chris is... read more
Joseph Tenenbaum Director of Business Development, Watches
Joseph Tenenbaum serves as the Director of Business Development, Watches for The RealReal. Joseph started at The... read more
Michael Groffenberger Head of Omni-Channel
Michael Groffenberger serves as the Head of Omni-Channel for The RealReal. Michael started at The RealReal in January of... read more
Carine Karam Managing Director -Business Channel & Partnerships
Carine Karam serves as the Managing Director -Business Channel & Partnerships for The RealReal. Carine started at The... read more
Vijay Khare SVP Global eCommerce
Vijay Khare serves as the SVP Global eCommerce for The RealReal. Vijay started at The RealReal in December of 2018.... read more
Lyle Poindexter VP, FP&A
Lyle Poindexter serves as the VP, FP&A for The RealReal. Lyle started at The RealReal in December of 2018. Lyle is based... read more
Joshua Mahoney Chief Product Officer/SVP
Joshua Mahoney serves as the Chief Product Officer/SVP for The RealReal. Joshua started at The RealReal in December of... read more
The RealReal Salaries
How much does The RealReal pay?
How much do people at The RealReal get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at The RealReal is $138,690, or $66 per hour, while the estimated median salary is $141,872, or $68 per hour.
At The RealReal, the highest paid job is a Director of Engineering at $238,794 annually and the lowest is a CS Rep at $53,362 annually. Average The RealReal salaries by department include: Admin at $72,663, Finance at $104,089, Engineering at $157,737, and Design at $120,468. Half of The RealReal salaries are above $141,872.
57 employees at The RealReal rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 181 ratings) while 55 employees at The RealReal rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 62 ratings).
Salaries contributed from The RealReal employees include job titles like Senior Developer, Developer, Jr Developer, and Director of Care. Comparably data has a total of 2 salary records from The RealReal employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
17th Percentile $112k | $112k | 17th Percentile |
33rd Percentile $136k | $136k | 33rd Percentile |
50th Percentile $183k | $183k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $273k | $273k | 100th Percentile |
$138,690*
Average Compensation
$141,872*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The RealReal Salaries by City
The RealReal Salaries by Department
Diversity & Inclusion at The RealReal
Diverse employees at The RealReal score the company 56/100 across various culture categories, placing The RealReal in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The RealReal across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
The RealReal Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
The RealReal PTO
The RealReal's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is The RealReal's 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. The RealReal's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
The RealReal Careers
The RealReal Jobs
No Recent Jobs found for The RealReal on Comparably
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H1B Visa
In 2019, The RealReal applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
4
Total Applied
H1B Applications Outcome
- 100% Granted (4 out of 4)
- 0% Denied ( out of 4)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let The RealReal Know You Want To Work There
Overview of Candidates Interested in The RealReal on Comparably
Candidates By Department
All Industries | 46% | |
|---|---|---|
Marketing | 16% | |
Design | 11% | |
Engineering | 8% | |
Finance | 5% | |
Other | 14% |
Candidates By Location
San Francisco | 51% | |
|---|---|---|
New York City | 8% | |
Los Angeles | 5% | |
Charlotte | 3% | |
Ashburn | 3% | |
Other | 30% |
Frequently Asked Questions regarding The RealReal
Who is the CEO of The RealReal?
The RealReal CEO is Julie Wainwright, their score by employees is 58
What is The RealReal eNPS?
The eNPS for The RealReal is -21
What is the salary for Business Development Manager in The RealReal?
Business Development Manager average salary in the US is 143k
What are the salaries in the Design in The RealReal?
The average salaries for Design in The RealReal is 120k
Who are The RealReal competitors?
The RealReal main competitors are Calvin Klein, Tradesy, YOOX Group, Fred Meyer Jewelers
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