The RealReal Employee Reviews
Out of 122 The RealReal employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping The RealReal improve their work culture. The Product team, with 47% positive reviews, reports the best experience at The RealReal compared to all other departments at the company.
What does the leadership team need to get better at?
The leadership team should enhance their empathy and demonstrate genuine care for their employees, rather than treating them like mere subordinates. It's crucial to recognize the humanity of those working within the organization.
Communicating because it is very important
CARE about people! Active listening and improving engagement... Invest in organizational training and talent development. Cultivate a culture of HUMILITY and RESPECT. LEAD by example! Creating a more diverse and inclusive work environment, fostering a place of belonging for everyone in all depts.
Company is too overgrown needs more customer service representatives
Actually know what to do
Why do you feel undervalued and what would make you feel better about your compensation?
Because the job is humiliating
Extremely high expectations (work 24/7 at minimum wake) with unattainable goals. When I was interviewing they painted such a different picture. 110% not what I signed up for or told upfront.
We make less when compared to other companies. It's also very hard to get salary increases unless you have another offer in hand
the upper management has absolutely no idea what is going on, they are so far removed and don't seem to care how people are treated. \n
Review from Product Dept
the compensation is very opaque and people that came in early make far less than people hired now and there is no move to make it equitable
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
Colleagues should improve their communication by honestly expressing their feelings to management, rather than sharing one perspective with peers and providing misleading information when questioned by leadership.
We'd work better together if we felt safe and heard
Respectful collaboration. Allow a safe space for all to be heard.
communication is too fractured and contentious within teams
Review from Product Dept
What needs to change to make the company culture better?
Leadership must prioritize empathy for employees beyond superficial celebrations. Enhance diversity efforts for a truly inclusive environment. The people team should focus on proactive cultural improvement, not just legalities. Recognize employees as individuals to foster open communication.
Employee morale and engagement. Investment in the people. Create opportunities for growth and development. Ensure the right people are in leadership that role model company values.
focus more on the people and being positive
Review from Product Dept
More positive feedback and less condemnation and blame
Review from Product Dept
What would you improve about your company's interview process?
Recruiters and hiring manager to communicate in alignment on the role itself and any changing directives and/or timelines. Be considerate of the candidates time, providing timely updates.
What's going wrong and how can it be improved?
Nothing. Replace leadership and promote from within instead of hiring from outside and lay off people with years of experience
Be more fkexible and human cost of living theyre no cares the employee situation
Communication is going wrong in a big way
Review from Product Dept
What would you most like to see improved at your company?
more organization and more of actual separate areaS for different jobs