The RepTrak Company Employee Reviews
Out of 373 The RepTrak Company employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping The RepTrak Company improve their work culture. The Executive team, with 100% positive reviews, reports the best experience at The RepTrak Company compared to all other departments at the company. The Operations team offered the most constructive feedback, with 16% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Approachable people who have experience running companies like ours.
Review from Customer Support Dept
Strong leaders in sales and delivery
The RepTrak leadership team leads the company through a digital transformation with transparency and rigor as we are building not only novel data-products but also an unbeatable culture.
Review from Product Dept
always available and care about employees growth
Review from Sales Dept
They are keenly focused on growing the business.
Review from Sales Dept
What does the leadership team need to get better at?
Top management has no appreciation for anything other than profit.
Review from Operations Dept
Leadership can do better at focusing more on overall employee happiness. Compensation, and fairness across every team.
Acknowledging the contributions of all teams that contribute to the success of the business. Put in place a strict, open and transparent policy on which employees get stock options and how these are earned.
What is the best part about your compensation package?
Benefits are generous including 401k matching
time off program is fantastic
Benefits are very good - generous time off, great medical, etc.
Review from Customer Support Dept
At RepTrak, we have a generous paid-time-off package, very competitive Healthcare benefits, and great perks.
Review from Product Dept
diapers for new parents and we are also able to order any book we choose
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Comp that reflects the hours and work put in
Stock plan should trickle down to all front line employees.
Review from Sales Dept
More pay relative to actual work contributions
Review from Operations Dept
sales commission has been reduced
Review from Sales Dept
We aren't given any stock benefits.
Review from Sales Dept
What are some of the best things about your team?
Organized and communicative. Supportive. Cares about employess
committed, knowledgable, helpful, human, supportive
Smart people who know how to get to a solution.
Review from Customer Support Dept
My team consists of smart and top talent people who are also collaborative and supportive.
Review from Product Dept
the closeness and real team vibe - everyone is willing to assist at any time.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
toxic work environment, low morale, all my coworkers are searching for other job opportunities
Review from Operations Dept
What is most positive about the culture and environment at your company?
It is a positive culture that balances truth-telling with focusing on knowing people are trying always to do the right thing.
Review from Customer Support Dept
My coworkers are more than that, they are lifelong friends.
Review from Sales Dept
The pressure is high but the energy is high as well and that is contagious and positive.
Review from Sales Dept
We all feel like we are working for a higher purpose.
Review from Business Development Dept
People are supportive of each other, and all the teams are very collaborative. We have great D&I mindfulness at RepTrak, with a dedicated Diversity Officers team. We prove with data that doing and saying the right things is good business, and by this, trying to make our world a better place.
Review from Product Dept
What needs to change to make the company culture better?
be truly honest and show more respect to employees
Review from Operations Dept
Not a lot. But it would be helpful if our values were taken into consideration more consistently.
bigger space and more energy
What did you like most about the interview process?
Meeting my prospective colleagues. Got a good sense of the business and where it's heading.
Review from Customer Support Dept
The feedback and scheduling were prompt and effective with clear communication and accessible connections.
Review from Product Dept
The transparency and accessibility of my hiring manager.
Review from Sales Dept
Meeting high level execs was helpful to understand company vision and value
Review from Sales Dept
The relaxed approach with few interviews
Review from Business Development Dept
What would you improve about your company's interview process?
The process should be more organized and centralized; it was difficult to know who your main point of contact was throughout the process, and there was little HR oversight of the negotiation process.
Review from Customer Support Dept
What makes you most happy at work?
Flexible work, independence and autonomy
The quality of our clients, the quality of our data and the confidence we can have that what we do is important.
Review from Customer Support Dept
We are bringing value to our clients with data-driven innovative products. We are pioneering, brave, and dedicated, and we are really mindful of people and diversity.
Review from Product Dept
success and landing new conversations and expanding the great work we do to the largest companies around the globe.
Review from Sales Dept
Helping clients grow their businesses and do the right things for society
Review from Sales Dept
What's going wrong and how can it be improved?
as already mention, we are stressed and overworked, the company should hire new people in order to offer a decent work-life balance
Review from Operations Dept
No clear path in career is a blow to motivation to come to work happy every day
Rewards and acknowledgement are primarily focused on sales and client facing teams. We need to pay more attention to and reward hard work by others that facilitate success.
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What would you most like to see improved at your company?
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