Employees’ understanding of The Second City's KPIs and OKRs is essential for its success. Out of 2 The Second City employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at The Second City is responsible for ensuring his subordinates accomplish objectives using key performance indicators. The Second City employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.