Friendliness,they were superficially friendly. That wore off.
We need to be empowered.
Leadership need to be authentic.
Need to listen to employees. They say they do but it's lip service.
Leadership needs to change. The board should hire a real leadership. It's full of good ole boys.
If I felt that leadership actually cared about the mission, I'd feel better but the low quality of services actually embarrass me.