Toast Outlook Employee Reviews | Comparably
Toast Claimed Company
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business through our single, easy-to-use platform read more
EMPLOYEE
PARTICIPANTS
393
TOTAL
RATINGS
4105
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Toast Outlook Employee Reviews

What makes you most happy at work?

Knowing that I am doing something that makes a difference in the lives and livlihood of others

seeing the impact on our customers in my own neighborhood

Being given the space and automy to think big. How can i make a big impact. Trust to fail and move forward

Review from Operations Dept

My team, my role, and my work product.

Review from HR Dept

hearing from our customers and seeing the impact we can make on a historically underserved industry when it comes to tech options

I feel like I'm really making a difference here.

I have an opportunity to thrive

I truly believe that Toast is doing the best work to make restaurants successful, especially after the hard times through Covid. I believe in the company and enjoy my colleagues. People's voices are heard here.

Review from Customer Success Dept

Engaging, impactful work that delivers great impact to our processes

I love that we make a difference

Review from HR Dept · See Toast's Response

I love my team and the mission of Toast.

· See Toast's Response

Positive and valuable communication/feedback and comradery with my coworkers.

The people and the energy

I enjoy our mission and how we're helping small businesses

Review from HR Dept

I love the opoortunities for growth and inclusive culture

My team means everything to me. Together, rather than as individuals, we help restaurants delight their guests, do what they love, and thrive.

Review from Sales Dept

I love knowing our work makes an impact!

Seeing how the product positively affects customers

I work for a paycheck

Feeling myself growing within my role

What's going wrong and how can it be improved?

Our customers assume everyone is incompetent because they have spent too much time with undertrained employees. We need properly trained employees who are held accountable to procedures that are feasible and practical.

Review from Customer Support Dept

Let the GM go. Reorganize their structure.

What do you like best about your company?

product is great

What would you most like to see improved at your company?

need more qualified managers

Review Sentiment at Toast

90
90%
10
10%

About Toast's Outlook

A+
86/100

Where This Score Ranks Toast's Outlook

TOP
5%

In the Top 5% of 2020 similar size companies on Comparably

TOP
10%

In the Top 10% of 216 companies in Boston

2nd

2nd place versus 5 competitors rated on Comparably

Toast's Outlook is scored an A+ by 725 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Toast's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of Toast's stronger culture attributes. Use the filters below to understand Toast employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 days ago.

Rate Outlook the Highest

  • Department - Sales
    +9%
  • Department - Operations
    +7%
  • Department - Customer Success
    +7%

Rate Outlook the Lowest

  • Department - Customer Support
    -33%
  • Tenure - 2 to 5 Years
    -20%
  • Ethnicity - African American/Black
    -13%

How Toast's Outlook Score is Calculated

FILTER RATINGS BY

Results from 380 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

88
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic37%
Good56%
Neutral6%
Bad0%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes83%
No17%
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