TopGolf Employee Reviews
Out of 3643 TopGolf employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping TopGolf improve their work culture. The HR team, with 96% positive reviews, reports the best experience at TopGolf compared to all other departments at the company. The Sales team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Holding themselves accountable to the rules and regulations that they are trying to enforce as well as a better work-life balance.
Leading by example. Its impossible to build culture in a Venue if there is no support. Living up to the values that we teach is also something that needs to be worked on. I know it's a business, but sometimes no one is looking out for the playmakers.
Being the best leader possible and helping people. I notice a lot of standing and telling people what to do and thats not what leaders do they need to be providing help!
Accountability for their team mistakes
Not favoring and only helping friends out
Why do you feel undervalued and what would make you feel better about your compensation?
higher 401k match, higher salaries, and more discounts
Our hourly rate could be better, especially for the days where it is slow, it would make playmakers feel more motivated to be at work knowing theyre still being compensated for their time.
With having to deal with customers constantly and complaints GS should get more pay
I feel like my hard work should be acknowlage
when i work main bar make sure my bartender also think about the work i put in with them on the shift so they should break down on tipS
What do your coworkers need to improve and how could you work together better?
ENGLISH ENGLISH ENGLISH ENGLISH ENGLISH I have a hard time understanding what people are saying and
Communication could ve better at times
Review from Sales Dept
They need to work and stay off their phone
Training in the department as well as follows and audits
Not all of them are like this but they are not as detail focused as I would be with some task and it effects how the venue runs.
What needs to change to make the company culture better?
Again I hope this is anonymous but English or me learning Spanish would be sooo helpful And I would like to see a topgolf soccer team or maybe softball team if nobody plays soccer
Higher pay is something that needs talked about
I can not think of anything at the moment.
The need for a hierarchy at these entry level jobs has always perplexed me. It seems like the only difference between a blue shirt and a red shirt is a couple days worth of training. The only reason they differentiate red and blue shirts is to turn us against each other when we should be unionizing
Hiring capable managers through proper hiring standards and not through connections.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Better pay, give me a reason to want to come here and work for you. I dont mind working hard but theres no incentive to be greater for anyone for the foolish and primitive amount of pay in 2024 to work here happily
Review from Sales Dept
I dont believe that the company actually stands for the values that we teach. Everything that has been done lately just feels like a money grab for higher ups in the company while we in the Venue are getting stepped over.
I do not want to disclose this information.
It be nice if they would use some verbal positive re-enforcement. They do in a general aspect in emails to everyone but not directly.
Staffing is a national issue and we understand it, but we can't keep doing this when the turnover rate is so high.
What would you most like to see improved at your company?
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