HR or Marketing?Claim Your Free Employer Account
Total Quality Logistics Claimed Company
To exceed the customer's expectations at all times and handle their transportation requirements from the moment of pickup until delivery, 24 hours a day, 7 days a week, 365 days a year. read more
Total Quality Logistics Company Culture
Total Quality Logistics Culture
This score is derived from employee ratings & reviews3.6/5
Total Quality Logistics' Overall Culture is rated C+
Top Rated Culture Dimensions
Professional Development
A-CEO Rating
BGender
BManager
BEnvironment
B-Total Quality Logistics CEO
Top 35%Top 35% of Similar Size Companies on Comparably
Ken Oaks
71 /100
See More
Diversity at Total Quality Logistics
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Total Quality Logistics have rated Environment, Team, and Meetings as the highest categories they have scored
Women at Total Quality Logistics
Top 35%Top 35% of Similar Size Companies on Comparably
B
Women at Total Quality Logistics have rated Professional Development, Perks And Benefits, and Compensation as the highest categories they have scored
Total Quality Logistics eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-2
Total Quality Logistics employees are -2% more likely to recommend Total Quality Logistics as a great place to work
| 44% | Promoters |
|---|---|
| 10% | Passives |
| 46% | Detractors |
Working at Total Quality Logistics
Working at Total Quality Logistics is rated average by 187 employees, across various culture dimensions. Total Quality Logistics employees are most satisfied about Professional Development, CEO Rating, and Manager categories, putting Total Quality Logistics’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Cincinnati, OH. See below in detail how working at Total Quality Logistics was rated by employees.
Overall Company Culture at Total Quality Logistics
C+
Overall Company Culture at Total Quality Logistics is rated C+
Last updated 25 days ago
Top
50%
Total Quality Logistics ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Total Quality Logistics Employee Reviews
Out of 113 Total Quality Logistics employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Total Quality Logistics improve their work culture.
| Positive Reviews | 69% |
|---|---|
| Constructive Feedback | 31% |
Positive Reviews From Total Quality Logistics Employees
- What makes you most happy at work?They are customers and have no say
- What are some of the best things about your team?They are reliable and show up
- What do you like best about the leadership team?Can go to them with any issue and will make sure they resolve it quickly
Constructive Feedback From Total Quality Logistics Employees
- What needs to change to make the company culture better?Bring in people who know how to manage people when understand customer service And are non-complacent the changes needed from upper management all the way down
- What needs to change to make the company culture better?Again respect...i was made fun of every day there and harrassed by ny higher ups
- What would you improve about your company's interview process?A non eltitist mentality, treating everyone with respect
Total Quality Logistics Company Information
Total Quality Logistics Company Overview
Total Quality Logistics was founded in 1997 and its current CEO is Ken Oaks. Since its inception 29 years ago, Total Quality Logistics has grown to 2205 employees.
Total Quality Logistics Mission, Vision & Values
Total Quality Logistics Mission Statement
To exceed the customer's expectations at all times and handle their transportation requirements from the moment of pickup until delivery, 24 hours a day, 7 days a week, 365 days a year.
Total Quality Logistics Values
- Pledge Integrity
- Exceed Expectations
- Recognize the value of teamwork
- Be Forthright about Conflict
| Headquarter | 4289 Ivy Pointe Blvd. Cincinnati, OH 45245 United States of America |
|---|---|
| Website | www.tql.com/ |
| Founding Date | 1997 |
| Tel | 513-831-2600 |
| Company Status | Private |
| Jobs | www.tql.com/jobs/jobs-overview |
| Social Sites |
Total Quality Logistics Competitors
Total Quality Logistics competitors include ABF Freight, Con-way Freight, C.H. Robinson, and Rocket Companies. Total Quality Logistics ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Total Quality Logistics compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Total Quality Logistics Employees
Total Quality Logistics has 2205 employees. 187 employees at Total Quality Logistics have reviewed Total Quality Logistics across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 25 days ago.
Overall, the 187 Total Quality Logistics employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Total Quality Logistics are generally satisfied with their total compensation at Total Quality Logistics, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Total Quality Logistics are generally satisfied with their team. 187 Participants grade the quality of their coworkers a C. The majority believe the meetings at Total Quality Logistics are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Total Quality Logistics believe the environment at Total Quality Logistics is positive. Most Participants believe the pace of work at Total Quality Logistics is extremely fast. About 46% of the employees at Total Quality Logistics work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Total Quality Logistics are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Total Quality Logistics employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Total Quality Logistics report the work pace is extremely fast
Work Pace
A Day in the Life
70% of Total Quality Logistics employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Total Quality Logistics employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Total Quality Logistics employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Total Quality Logistics employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
65% of Total Quality Logistics employees call their work environment positive
Environment
Joining Total Quality Logistics - Employee Onboarding
The prevailing opinion from employees about joining Total Quality Logistics is that the company was prepared on their first day. Total Quality Logistics employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Total Quality Logistics KPIs and OKRs
Employees’ understanding of Total Quality Logistics' KPIs and OKRs is essential for its success. Out of 4 Total Quality Logistics employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Total Quality Logistics CEO & Leadership
Total Quality Logistics CEO - Ken Oaks
71 /100
Ken’s approval rate is just above average, putting Ken in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Cincinnati, OH. Ken Oaks is well regarded by employees for the Professional Development Total Quality Logistics offers, and ranks among the Top 15% of CEOs by employees in that category. Ken is most liked by employees in the Marketing department and employees with the company for 1 to 2 Years. However, employees with 1 to 3 Years experience have a slightly unfavorable view of the CEO. When compared to Total Quality Logistics’s competitors, Ken Oaks ranks just above ABF Freight’s CEO Seth Runser. With Ken’s leadership, Total Quality Logistics employee respondents are most happy about their Professional Development and Manager. Ken was rated slightly below average for Diversity.
Total Quality Logistics Leadership
The Total Quality Logistics Executive Team is rated a “C+” and led by CEO Ken Oaks, Senior Vice President Jeane Crigler, and Executive Vice President Kerry Byrne
Ken Oaks CEO / President
Ken Oaks serves as the CEO / President of Total Quality Logistics.
Jeane Crigler Senior Vice President
Jeane Crigler serves as the Senior Vice President of Total Quality Logistics.
Kerry Byrne Executive Vice President
Kerry Byrne serves as the Executive Vice President of Total Quality Logistics.
Jeff Montelisciani Senior Vice President of Sales
Jeff Montelisciani serves as the Senior Vice President of Sales of Total Quality Logistics.
Nathan Knipper Vice President of Sales, Satellite Offices
Nathan Knipper serves as the Vice President of Sales, Satellite Offices of Total Quality Logistics. Nathan started at... read more
Rob Poulos Vice President of Sales
Rob Poulos serves as the Vice President of Sales of Total Quality Logistics. Rob started at Total Quality Logistics in... read more
Chris Wagner Executive Sales Director
Chris Wagner serves as the Executive Sales Director of Total Quality Logistics. Chris started at Total Quality Logistics... read more
Total Quality Logistics Salaries
How much does Total Quality Logistics pay?
How much do people at Total Quality Logistics get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Total Quality Logistics is $117,480, or $56 per hour, while the estimated median salary is $113,088, or $54 per hour.
At Total Quality Logistics, the highest paid job is a Director of Sales at $206,349 annually and the lowest is a CS Rep at $47,705 annually. Average Total Quality Logistics salaries by department include: Business Development at $113,961, Product at $151,300, Operations at $88,418, and Finance at $85,240. Half of Total Quality Logistics salaries are above $113,088.
79 employees at Total Quality Logistics rank their Compensation in the Top 50% of similar sized companies in the US (based on 243 ratings) while 79 employees at Total Quality Logistics rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 83 ratings).
Salaries contributed from Total Quality Logistics employees include job titles like Mobile Developer. Comparably data has a total of 2 salary records from Total Quality Logistics employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $168k | $168k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $240k | $240k | 83rd Percentile |
100th Percentile $283k | $283k | 100th Percentile |
$117,480*
Average Compensation
$113,088*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Total Quality Logistics Salaries by City
Total Quality Logistics Salaries by Department
Diversity & Inclusion at Total Quality Logistics
Diverse employees at Total Quality Logistics score the company 28/100 across various culture categories, placing Total Quality Logistics in the Bottom 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Total Quality Logistics across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Total Quality Logistics Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Company Social Outings
- Legal Assistance
- Unique Office Space
Total Quality Logistics PTO
Total Quality Logistics' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Total Quality Logistics' 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Total Quality Logistics' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Total Quality Logistics Careers
Total Quality Logistics Jobs
No Recent Jobs found for Total Quality Logistics on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Total Quality Logistics applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Total Quality Logistics has a total of 2205 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Total Quality Logistics Know You Want To Work There
Overview of Candidates Interested in Total Quality Logistics on Comparably
Candidates By Department
IT | 29% | |
|---|---|---|
All Industries | 29% | |
Engineering | 14% | |
Sales | 14% | |
HR | 14% |
Candidates By Location
Cincinnati | 57% | |
|---|---|---|
Charlotte | 14% | |
Other | 29% |
Frequently Asked Questions regarding Total Quality Logistics
What is Total Quality Logistics address?
Total Quality Logistics location is at 4289 Ivy Pointe Blvd.
Who is the CEO of Total Quality Logistics?
Total Quality Logistics CEO is Ken Oaks, their score by employees is 71
What is Total Quality Logistics eNPS?
The eNPS for Total Quality Logistics is -2
What is the salary for Senior QA in Total Quality Logistics?
Senior QA average salary in the US is 117k
What are the salaries in the Customer Support in Total Quality Logistics?
The average salaries for Customer Support in Total Quality Logistics is 66k
×