TrainHeroic FAQs

Create Teams to group your athletes.Teams are multipurpose, for both groups of athletes training together, or independently.

Teams may be sport-specific, PE classes, or a general Team to invite all 1:1 clients to train with you.

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By grouping athletes on a Team, you'll have a central place to invite your athletes, communicate, deliver programming, and analyze the group's training behaviors and progress. Athletes can belong to multiple teams, too.

To Create a Team, Login to your coach account.

1. Select Create New in the top right from the 'Teams' page.

2. Create an Access Code to invite athletes. You can read more on Access Codes HERE.

3. Give the team some personality and swagger with a Logo and Cover Image.

To upload your images, click on the camera icon. This will allow you to upload an image file from your computer.

Pro Tip: The best sizes for the logo image is 500 x 500 Pixels and 500 x 1500 Pixels for the cover image.

Then, select Save and Close.

If you have any questions about creating teams, or anything else, please contact our team viaemail at .

Programming for athletes 1:1? You can invite athletes directly to your organization, and begin programming for them right away.

Here's how to setup your 1:1 programming:

1. From the Athletes select "Invite Athletes," and choose the 1:1 context.

2. Input their email, and include a custom message to invite your athlete.

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3. Hit "Send Invite." This will create a 1:1 calendar for the athlete so you can begin programming for them right away, before they accept the invite.

You can find those athlete's calendar under the Status "Invited." Once they've accepted the invite and created their account, their status will adjust to "Active."

To program directly on their calendar, select the athlete calendar icon.

From the athlete's individual calendar, you'll be able program from scratch, or assign programming from the Library.

Here, you'll also see the session summaries from Teams that the athlete belongs to as well as sessions that you've programmed directly on their calendar.

To view details of a logged Team session, just hover your mouse over the session.

To edit present or future Team programming, simply click on the session. This will expand the session for editing and generate a 1:1 session.

To review a completed 1:1 session, click on the Readiness Score Card at the top of their session.

Note: Only Team sessions will be available through the Team Training App.

If you have any questions on programming for individual athletes or anything else, please contact our Customer Success Team at .

Creating training Programs in the Library helps you as a coach plan ahead, and save time by re-using your programming.

Programs are not attached to any dates. In essence, you can think of Programs as templates to be re-used, copied, and edited for years to come. They'll live in your Library, and you can assign them to multiple Teams and athletes.

1. To create a Program from scratch, head to the Library.

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2. Select 'Create New Program' in the upper right-hand corner to begin a new Program.

3. Give your Program a title.

We also suggest choosing a Program length. If you're not quite sure how long your Program will be, no sweat! Leave that field blank:

4. Begin building programming.

There's a couple important things to consider when creating a Program:

1. Always begin programming on Day 1, Week 1.

This ensures that when you assign the Program to a calendar and choose a start date, your athlete will see programming beginning on whatever start date you choose.

2. Make sure the Program is complete before you assign it to a calendar.

When you assign a Program to a Team or athlete calendar, you're essentially giving them a hard copy of what's in the Library at that point in time. The benefit of this is that if you assign a Program to an athlete, and that athlete requires modifications midway through their Program, you can edit their programming directly on their calendar and that will NOT effect the original copy in the Library.

Pro Tip: You can also copy your Programs. CLICK HERE to learn how.

Assign your Program to a Team or Athlete

Once you're ready, you can assign your Program to a Team from the Library.

To assign your Program to an athlete, open athlete's calendar:

Then select the 'Add From Library' icon in the upper-right hand corner.

This will open up a drawer on the right that syncs up with your Library. Search and select your Program, then choose a start date to drop the Program onto your athlete's calendar. You can also use this method to assign a Program to a Team, too!

If you have questions about creating Programs, or anything else, please let our team know. Emailanytime you need a spot!

Do you have a program that you want to duplicate or adjust without changing the original version?

Simply make a copy of that program to save yourself some time.

To copy a program, login to your coach account and select 'Library' from the menu on the left. You will be brought to the Programs tab by default.

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Next, tick the box next to the program you would like copied and choose the copy icon on the upper right (this will appear when you tick the box). The system will automatically create a copy of the program and add it to your library.

A copy of the program will open up in the calendar view. From here, you add, remove, or adjust the programming without affecting the original program. You can change the program's title, add a logo image, and adjust the program settings by clicking the gear icon from the right-hand side.

If you have questions about copying programs, or anything else, please let our team know. Emailanytime if you need a spot.

Master Calendars provide once central calendar to maintain programming for multiple Teams. With a Master Calendar, you can easily turn programming on and off for your Teams.

With an Elite account, you'll have access to pre-built Master Calendars. You can also create a Master Calendar from scratch.

First, Login to your coach account.

1. Select the Team you wish you to apply a Master Calendar to.

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2. From the Team calendar, click on the 'Add From Library' icon in the upper right-hand menu to view a list of programming that you can add to the Team's calendar.

3. Simply select the Master Calendar to apply that programming to your Team's calendar.

To unsubscribe the Team, simply select the Master Calendar again.

With a paid coach account, you can edit the applied programming on the Team's calendar, too.

1. Simply click the three dots at the top right hand corner of the training session first.

3. Click "Copy and Edit" to adjust the workout.

3. Next, click Unpublish to edit the session. Once unpublished you can move your session, swap, delete, or superset Exercise blocks.

4. Once you've finished making your changes, remember to hit the 'Publish' button so that your athletes can view the updated training session.

If you have any specific questions regarding adding calendar programsto your team, or anything else, please email .

Creating and editing training sessions can be quick and easy, with lots of flexibility.

Check out this short video on how to program.

The Basics

First, decide where you'd like to create your training session. You can create a session directly on the Team or athlete's calendar or in the Library as a Program.

In this case, we will select a Team to create a training session on the team's calendar.

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To create a new training session, simply hoverover the date you would like to add a session to and select + ADD.

This will bring you to the session designer. Select Add New Session.

Re-name your session and add any Session Notes to direct your athletes.

Select Add Block, to create the first block of your new session.

From here, use the search bar 'Select Exercise or Circuit' to find an exercise or circuit from your library. If you're unable to find the appropriate exercise or circuit, you can always create a New Exercise or New Circuit.

Selecting a Circuit from the library will automatically populate the Circuit Details, videos, and Leaderboard. If needed, you can edit the Circuit Details, add or remove videos, change the Leaderboard parameter, or use the toggle to remove the Leaderboard.

If you select an Exercise from the library you will then be prompted to Select Prescription or create a Custom (Table).

Select the Table or Notes icon to expand the Exercise Details.

From here, you can add Exercise Notes, add or remove videos, edit the prescriptions, and turn on the Leaderboard.

The three dot menu on the upper right will allow you to "Test" or Delete the block.

Note: Testing will effectively reset the athlete's working max, and that value will not change until the next testing day.

The drop down menu on the upper left will allow you to change the Block Category.

To create a Superset, hover between blocks and select the link icon.

You can rearrange exercises and supersets by selecting the arrows next to the blocks.

To delete a block, select the trashcan icon next to the block.

New Circuit

Select New Circuit. From here, you can enter your Circuit Details, prescribe the Results, add any relevant videos, and also save this circuit to your library by selecting Save Circuit to Library.

New Exercise

From a new block, Select Create Exercise to create and save an exercise to your Library. The Create Exercise drawer on the right will prompt you to title your exercise and set Default Parameters. You can also choose to include your own video by including a Youtube or Vimeo url.

Note: Youtube links will need to be "Public" or "Unlisted." All Vimeo links must be "Public."

Also in this drawer, you can Reference Max for when loads are prescribed in weight %. If you're planning to track your athlete's progress, use Track As to indicate which TrainHeroic exercise you would like to link this exercise to for the purpose of tracking numbers.

Finally, include Points of Performance with tips to best perform this exercise, and use Tags to apply filters and help narrow your search when sifting through the Library.

When building a session, you can hover over dates on the Calendar to view past sessions, for reference.

Your blocks and sessions will automatically save to your calendar as you work. To make the sessions public, select Publish Session at the top right menu.

In this menu, you can Publish your session, view aPreviewof the session, Save Session to Library to use for another day/team, or Delete your session by selecting the trashcan icon.

If you have any questions on creating and editing a session, please email our Customer Success Team at .

Planning on re-using a single session again? Maybe you've programmed an intro day, rest day, or test day and you'd like to be able to drop that on a calendar at any point in time. We've got you covered, coach.

1. First, click on the specific team (or program) with the original session that you'd like to save.

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2. Next, click on the three dots next to the name of thesession that you'd like to save and select "Save to Library as."

3. From the drawer on the right, re-name and save your session so you can easily search for it later.

To search for a saved session, select the calendar icon on the upper-right hand corner of the team calendar and start typing the workout's name in the search bar.

Fromthis list, select your session and choose a start date, then hit 'Save.' That's it, coach!

If you have any questions about saving sessions,or anything else, please let our team know. Email anytime if you need a spot.

Quicklysave Circuits that you'll want to track and re-use.

From the Session Designer, select 'Save Circuit to Library' just below the Circuit Details.

Pro Tip: If you'd like to adjust the block category to something other than 'Conditioning,' be sure to make that adjustment before you save the Circuit to the Library.

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You can also create a New Circuit in the designer by adding a new block and selecting "New Circuit."

Then, create your Circuit and select "Save Circuit to Library."

You'll see a drawer on the right-hand side of the page where you can edit the details of your Circuit and save.

Note: Your videos are attached to Exercises. If you would like to add a video to a Circuit for a movement that is not in the Exercise Library, you will need to create an Exercise first.

Now you can search for and re-use this Circuit when building a new Session, and you'll be able to track any progress for a single saved circuit with our Classic Benchmark Reports, found in 'Analytics & Reports.'

Email if you need any help with this, or anything else!

Athletes can see ALL published training sessions on the calendar, past, present, and future. Unpublished sessions are considered a work in progress, or a rough draft.

Here is how to quickly publish and un-publish workouts on your training calendar:

First, Login to yourcoach account and select a team.

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Pro Tip: We recommend adjusting your team's Publish options so that your workouts automatically publish at a specific time each day, OR publish sessions in bulk. This saves you time and relieves the need to publish workouts one by one. It also ensures that your athlete's receive one notification for the new programming versus a notification for each session that was individually published.

How to turn on Auto-Publish:

First, click Auto Publish icon on the upper right-hand corner.

Next, select "Yes" to enable auto-publishing and use the drop downs to set the day and time for each workout to be published.

Note that the time you choose will reflect Central Standard Time, so plan your Publish Time accordingly. Here's a link to help you easily convert from your timezone.

You'll notice that workouts withyellow highlighting at the topare not yet published, but are scheduled to be. We'll even show you when they're scheduled to publish.

How to publish sessions in bulk:

From the team's training calendar,you're able to quickly Publish ALL training sessions by clicking the green Publish button in the upper right hand corner. Clicking the green Publish button will publish everything that is showing on your calendar.

Note: Subsequent months' workouts will not publish unless you navigate to those months and click Publish too.

If you'd like to publish just a handful of session, but not all of your planned sessions you can easily do so by bulk-highlighting the sessions you'd like to publish and selecting "Publish" from the blue banner.

Publish Workouts Individually:

All workouts that say "Unpublished" at the topare not yet visible to athletes.

Select the 3 dot menu drop down in the upper right hand corner of the workout you would like to publish. Select Publish.

Note: Your athletes will receive 1 notification per each individually published session. If you plan to publish more than one session, consider publishing them in bulk or setting them to auto-publish so your athlete doesn't feel overloaded with notifications.

If a session has already been published, you'll notice the green published sign appear above the workout (and the big green Publish button in the upper right-hand corner will turn gray).

If you have any questions please email our team at .

Most athletes will create their own accounts, but if you need to create accounts for your athletes on their behalf, you can import your athlete list by following the instructions below.

Note: Importing athletes is only encouraged for athlete who will NOT be logging for themselves, or athletes who will be exclusively logging on the Team Training App. For this reason, this option is recommended for Elite accounts only.

1. Sign into your CoachHeroic account and choose Athletes from the left hand side.

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2. Click the 3 vertical dots at the top right-hand corner of the screen, and choose Import Athletes.

3. Create a .csv file using the example format given. First Name, Last Name and Email Address.

4. Choose the Team you want the athletes to belong to, then upload your .csv file.

Your athlete list will now appear under your team. Should athletes want to login to their account and access their profile they need to visit athlete.trainheroic.com, choose "Forgot your password?" and then enter their email address. They'll be given a temporary password to login with and then they can choose whatever password they want.

If you have any questions about importing athletes, or anything else, please reach out to our Performance Team by emailing .

There are two ways to invite your athletes, and here's what we recommend:

Option 1:Invite Athletes through your Coach Account

To send an invite email through the platform, simply:

1. Go to your Athletes tab andSelect 'Invite Athletes' from the upper right

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2. Choose the context you're training them in, either 1:1 or Team/Group

3. Add an Email address or upload a CSV file with your athletes' email addresses

4. Include a custom message (optional)

5. Send!

Your email will look something like this:

Note: When you invite your athlete in a 1:1 context, you'll be able to begin programming for them right away. Click HERE for more on programming for athlete's 1:1.

Option 2 (only for Teams): Live and In-Person, say something like this:

"Team, I'm excited to start using TrainHeroic to coach you.

Here is how you can set up your TrainHeroic accountin 3 easy steps:

1. Download theapp at the iOS App Store or Google Play store by searching forTrainHeroic2. Create your account with your Name, Email, and password3. Enter our Access Code: [include your Team's Access Code here]

Once you've plugged in the Access Code, you will also have the opportunity to create your profile, and take a quick tour of the app.

On a daily basis, you'll view your training sessions, log your work, track your progress, communicate with each other, and see where you stack up on the Leaderboard.

We're excited and you should be too!

If you have any questions about the benefits of the change, please let me know.

If you have any technical issues along the way, please email [email protected]."

Note: Emails through the platform may land in Spam with strict email settings. If you're using school emails, please communicate this with your staff and students.

If you have any technical issues along the way, please email .

Access Codes make it easy for athletes toquickly join ateam and begin training.Think of your Access Codes unique password to join a Team for FREE access.

Here is how to create an Access Code:

1. Select "Teams" (or Library>Program) from the left-hand side, and choose the specific team that you'd like to create an Access Code for.

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2. Select the "Settings" cog next to your team.

3. Click "Access Codes" from the menu on the left hand side.

4. Create a unique Access Code. Notice that as you create an Access Code, you're also creating a direct link to signup for that team using the Access Code.

5. Athletes will receive the Access Code in their email invite OR they can enter it in our iOS/Android app.

Note: Deleting an Access Code will NOT kick current athletes off the team. It will simply prevent former athletes from re-joining the Team using that Access Code.

Also Note: Access Codes are required for Teams, BUT they're optional for Programs.

If you have any questions on Access Codes or anything else, please contact our Customer Success Team at.

Enable the embed option from the CoachHeroic dashboard to automatically display published workouts on any of your team website. No coding experience necessary.

1. Login to your Coach account.

2. Click on your avatar on the upper right hand corner of your screen and select My Organizations

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3. Enable the embed option by clicking the checkmark.

4. Select which teams you'd like to enable. Selecting multiple teams will allow athletes to click from a drop-down menu to select which team and date they'd like to view.

5.Copy the embed link into your website. This can be ANY website, and doesn't need to be Wordpress specifically.

Create a new post, page, or item in the drop-down menu, perhaps called WOD or TRAINING.

Then, add the embed link.

Check out a preview and get comfy with how this looks and feels. Notice that you can toggle between the session and leaderboard, switch between teams, and even select any date on the calendar where sessions are published.

If you have any questions on embedding your session and Leaderboard, please let us know. Email our team anytime at . We're here an happy to give you a spot!

"I'm an athlete, and I'd like to cancel my subscription."

If you're a coach needing to cancel, click HERE.

When you sign-up for a TrainHeroic team, you selected a monthly or annual payment option.By default, team subscriptions are automatically recurring.

Note: For TrainHeroic Program subscriptions, you'll receive access for 1 year, then they will automatically cancel.

Need to cancel a Team? Follow the 5 steps below.

1. From the mobile app, click on Account in the lower right-hand corner

2. Then the settings icon in the upper right-hand corner.

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3. Select My Training.

4. Then select the trashcan icon to the right of the Team or Program to cancel your subscription.

5. Select Delete and confirm your cancellation.

Note: After canceling, you'll retain access to the programming through your billing period. At that point you'll be removed from the team/program and will not be billed moving forward. We call this "Cancel Pending."

Need help cancelling? Email our team at . Please include your full name, email, and verify the subscription you'd like to cancel. We'll do the rest!

Your coach has provided you with an Access Code and you're ready to begin training. Your Access Code will act as your magic code to access their programming from the TrainHeroic mobile app.

Returning Athletes: "Log in"

You've already created an account through the Marketplace, or you've worked with a coach in the past. You'll want to use your original account so you can save all of your logged history in one place.

When logged into the app, click on Accountfrom the lower right-hand corner and selectthe Settings Icon in the upper right-hand corner.

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Once on the Settings page, select My Training, and click the + icon to enter the Access Code for a Team or Program.

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You will then receive a pop-up that asks if you want to connect with the coach or team displayed. Choose Connect.

Congratulations, you are now connected and can start logging your training sessions right away!

If you have any questions with joining theteam, or anything else, please email.

With TrainHeroic, you'll have access to your training program anytime and anywhere.

Below is information on how to get started with the athlete app and if you'd rather check out a quick video of exactly how the app works and how you can get started, hit the play button below.

First, you will want to create an account and join your team. Going forward, you'll choose the "Login" button to log in and view your training.

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When you first login you will be shown todays training session.

Adjusting the Session View:

If you belong to multiple teams, you may select Filter on the upper left to specify which teams you'd like to see in your daily view.

Swipe right or left to change the date and view sessions other than today's.

If there is a dot below the date, that means you have a session scheduled. If there's a number next to the dot, it means that you have multiple sessions to view for the day.

Editing Your Profile and Personal Settings:

Click on your profile picture in the lower-right and choose the settings gear to:

Edit your profile and change your personal settings on the Account page

Adjust your privacy settings

Add or edit working maxes

Or Add more teams or programs to your account

Logging your Session:

To log a session, click in any box to edit the number of reps, weight used or time for each movement.

When you are finished, select Done or Complete Section. The circles on the left will turn green as the table is completed.

To add sets or remove any that you've added, click the + or - button below the exercise table.

Clicking on the three dot menu next to an exercise will allow you to:

Add exercise comments

Swap exercises

View your history

Access a percentage calculator

View Exercise tips or points of performance

Add exercise to end of session

The arrows at the bottom of the page will allow you to navigate between differentblocks of your training session.

If there is a Leaderboard section, enter your data and click on the button with the trophy icon. The trophy button will turn green once your score hasbeen logged.

To view the Leaderboard, click into the space above the trophy button.

You can also communicate with your coach and other athletes by selecting the Feed option at the bottom of the page.

Toview your current teams and programs, click on your profile picture onthe lowerright-hand corner of the page, then select the settings icon in the upper right-hand corner to view your Settings. From there choose Account and then select My Training.

To cancel a program or team, selectthe trashcan icon to the right of the name. You'll retain access to the programming until the end of your billing cycle. We call this "Cancel Pending."

What are you waiting for? Start training!

If you have any questions on using the app, or anything else, please contact our Customer Success Team at .

As a coach, you have the ability to view an individual's training session and even log for them directly from our mobile app.

To get started with reviewing logged sessions, you'll want to download the mobile app and log in using your coach login credentials.

Then, select the arrow next to your profile image on the upper left.If you're not seeing this arrow, that means that you're not logged into your coach account.

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Next, select the name of an athlete whose session you'd like to review, edit or log or click on your name at the bottom of the list to log for yourself.

Here are the editing actions available to you in the mobile app:

Reschedule a session

Add sets

Swap Exercises

Log on behalf of your athlete

To reschedule a session, click on the 3-dot menu on the upper-right

Or start logging a session that isn't scheduled for today and we'll ask if you'd like to move it:

To add sets, click the + button below to any prescribed exercise table.

To swap an exercise or add an exercise to the session, tap the three dot menu and make your selection.

Next, for an exercise swap, search for the exercise you'd like to use. Select the exercise and confirm.

When adding an exercise, search for the exercise(s), select the one(s) you'd like to add and choose Add on the upper right.

To log on behalf of your athlete, click "Log for Athlete."

If you have any questions on using the mobile app to adjusting your athletes' sessions, please shoot us an email at .

We've built TrainHeroic with the feedback, input, and insight from the Coaches and athletes that we work with. If you've got a tip, suggestion, or some heroic feedback, please let us know.

QUESTIONS? BUGS? SUGGESTIONS?

We think we've done an okay job of gathering the feedback that we've heard thus far and packaging it together in what you see today as TrainHeroic. But, we don't have all of the answers. We will continue to listen to you and improve our product and platform as much as we possibly can.

Let us know if you have some feedback for our team. Send us an email at [email protected] anytime.

If you're in the mobile app, select the My Account option from the lower right, then select the settings icon in the upper right.

Next, select Send Feedback to send us a message.

Thanks in advance for your support and for taking the time to send in your feedback!

Need to reschedule something that your coach already had programmed for you?

Its fast and easy to move a session in the mobile app.

To reschedule a session, pull up the session on the calendar. Then, tap the 3-dot menu in the upper right:

[email protected] Or, if you start logging a session thatisn'tscheduled for today, well automatically ask if youd like to move it:

If you have any questions on rescheduling sessions or anything else, please reach out to us at .

Use the Feedto send video form checks to your team and coaching staff. Ask questions about your training, and inspire your teammates.

Step 1: Upload your video to YouTube

First, you'll want to upload your video to YouTube. Use the privacy setting "Unlisted" or "Public." Private videos will not be available for your coach to view.

Pro Tip: We recommend using the YouTube mobile app, this way you'll simply record the video directly from the app.

YouTube for iOS

YouTube for Android

Step 2: Copy the URL link

Once you've uploaded your video to YouTube, copy the URL link for your video.

Step 3: Past the URL into the Feed

From your TrainHeroic mobile app, select Feedfrom the menu.

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Use the dropdown menu to select the correct Team or coach Feed and select the plus signicon to post a new comment.

Paste in the video link and include a message for your coach too.

If you need a spot with this or anything else, please email.We're happy to help!

We pride ourselves on building long-lasting relationships and trust with our coaches and athletes. If you recommend TrainHeroic to someone in your network and they subscribe to a coach account, TrainHeroic will pay you a finders fee of $100.

THE FINE PRINT

You (the referring coach), must copy TrainHeroic ( [email protected] ) on an introductory email

The new customer must subscribe within 90 days of the referral

We will apply a $100 credit to your next invoice or billing period

SAMPLE INTRODUCTORY EMAIL

Coach,

I want to introduce you to TrainHeroic.

We've been using TrainHeroic to deliver programming to our group and 1:1 athletes, both in house and remotely. Athletes can download the TrainHeroic app for free, allowing them to log their training session so you have insight into how they're performing and can track their progress.

The team at TrainHeroic asked me for some coaches that I thought could really benefit from their app, and your name came to mind.

You should give thema call at 1-855-688-5438, option #2 or email [email protected] to start a free 14-day trialso you can see for yourself. Or, give me a call if you have any questions.

Coach, if you have an questions about TrainHeroic's Referral Program, or anything else, please let us know.

Review your athletes' attendance, numbers, and progress.

Once your athletes are logging, share their progress and see where they currently fall with Benchmark Reports.

Note: Our Classic Reports are slowly being replaced by our new and improved Analytics. For now, we recommend using Analytics for lifts and compliance, and our Classic Benchmark Reports for nonlifts.

For more on reviewing athlete data, CLICK HERE.

Select Analytics & Reports from the left-hand menu. Then select 'To Classic Reports.'

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Next, select Create New.

Select the report you'd like to run:

BENCHMARK PROGRESS

Percentage change for a given benchmark over time.

BENCHMARK SNAPSHOT

The athlete's WM or current state, as of a specific date.

(A) indicates that this is an Actual score that was logged by the athlete or was updated by the athlete on their working max page. (T) indicates a tested valuewhere the system replaceda previous score. (E) indicates an estimated value. For example, the athlete may have logged a 3 rep maxand the systemestimated what their 10 rep max would be based on that number.

PARTICIPATION

Missed, viewed, and completed workouts for athletes in a specific team across any date range.

Xindicates that the athlete missed the workout.

V indicates that the athlete viewed the workout.

indicates that the athlete logged their workout.

Name your report in the upper-left.

Choose your Team and athletes, date range, finally and benchmarks (for benchmark reports only).

Select Create & Run Report.

Any of these reports may be exported into a CSV file using the export button, or edited using the pencil icon.

If you have any questions on running a report, or anything else, please contact the Customer Success Team at .

Your coach has invited you to train with them and you're ready to begin training.

If you haven't been invited to a team yet or are not currently working with a coach, you may purchase programming from our Marketplace.

Returning Athletes: "Log In"

If you already have a TrainHeroic login and you just need to join a new team, click HERE for instructions on how to join a new team in-app.

New Athletes: "Create Account"

Click here for information on downloading the mobile app.

If you do not yet have an account with TrainHeroic and have been given an Access Code or have been invited via email, check this out:

Below, we'll walk you through these steps.

From the main page, select 'Create Account'

Note: If you've purchased programming from our Marketplace, you already have an account and you'll 'Log in' using the same email and password used at checkout.

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Create your Account by entering your First & Last Name, Email, and Password:

Enter your Access Code to connect with your coach:

Finally, setup your profile, and take a quick tour of the app. Rest assured, you'll be able to edit your profile later too!

Start training.

Congratulations, you are now on the team and you can start logging your training sessions right away!

If you have any questions with joining theteam, or anything else, please email.

If you begin an off-season with 100 athletes, you most likely will finish with a few less. If an athlete is no longer part of the Team or leaves your organization, you can either remove them from the Team or from the athlete list completely.

To remove an athlete from a team, but leave them attached to your organization:

This is a great option if they will be moving to a new team later or if you will be doing 1:1 training with the athlete.

1. Login to your coach account, and select Athletes from the left-hand menu.

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2. Select an athlete's name from the list and the Athlete Management Drawer will appear on the right. From the drawer menu, select Account, then selectthe trash can icon to the right of the Team or Program to remove them.

To remove athletes from your active athletes list:

1. Login to your coach account, and select Athletes from the left-hand menu.

2. Check the box next to the name of the athlete (or athletes) that you would like to remove and click on the trash can icon on the upper right.

3. Confirm that you'd like to Archive the athletes

The removed athletes will now show up on the Archived athletes list in case there's ever anyone that you'd like to train at a later time.

Please note that you are not deleting that athlete's TrainHeroic account, but simply removing them from your Account. Once they are archived, they will no longer be able to see any programming or communication from your organization.

For specific questions on archiving athletes, please see our FAQ here.

If you have any questions about removing members of your team after reviewing this article, please contact the Performance Teamby emailing.

FAQ

Can athletes delete exercises that they've added?

Yep. Athletes can hit the trashcan icon on the calendar view, or select delete exercise from the 3-dot menu in the logging view.

Can athletes delete exercises that I have programmed for them?No. This feature is meant to let athletes keep track of extras they might do and to let you know about them.Can athletes create new exercises and circuits?We do not provide that ability, but they'll have access to your exercise library + TrainHeroics library of 1500 exercises and circuits to choose from.

Can I delete exercises I programmed as a coach?This feature does not allow you to do this. Stay tuned.

Why do exercises need to be at the end? This feature is intended to let athletes keep track of little extras they might add, and let their coach knowthey'readding them. To help coaches review sessions they've programmed, we want to keep the session in its original order.

Your ExerciseLibrary will come equipped with all of TrainHeroic's Exercises. You can add to your Library bybuilding your own custom Exercisesanytime, too!

You'll be able to create Exercises on the fly while building a session, or ahead of time from the Library.

From the Session Designer:

After adding a block to a session, select the "New Exercise" option shown below.

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From the Library:

Select Library from your left-hand navigation.

Then select "Exercises."

You'll notice a list of All Exercises, with an additional option to view My Exercises.

Your Library includes all TrainHeroic Exercises, along with any custom Exercises that you've added to your Library.

Note: The TrainHeroic Library is shared with all coaches, however your personal Exercises are private.

Select Create Exercise on theright-hand side of the page to create a custom Exercise.

Add Exercise Details:

Next, you'll add the Exercise details.

You'll be able to edit these anytime by simply selecting one of your Exercises from the Library, and saving your changes in the drawer pictured below.

Here's what you'll need to do:

1. Give your Exercise a unique name

2. Add a video, by pasting a YouTube or Vimeo link into the video field

Note: Youtube links will need to be "Public" or "Unlisted." All Vimeo links must be "Public."

3. Set Default Parameters

These Parameters will inform your prescriptions when you're building a session, so that you don't need to set these each time you add this Exercise.

With lifts, always set the Parameters to 'Reps,' then 'Weight.' This helps us to identify your Exercise as a lift, or an Exercise with a working max. This is especially important for using Analytics, or prescribing percentages of an athlete's working max.

With nonlifts, you're only required to set Parameter 1. We'd encourage you to choose a Parameter that you'll use for prescriptions and tracking purposes. For example, you may choose to set your first Parameter to 'Seconds' for 40 yard dash.

Note: With nonlifts, the 1st Parameter will serve as a prescription and will be the primary tracking metric.

4. OPTIONAL: Set 'Reference Max' and 'Track As.'

Note: Both options reference the TrainHeroic Library only.

'Reference Max' will inform the system which max to look at when you prescribe percentages. For example, if you want this lift to pull from the TrainHeroic Back Squat max, select Back Squat here.

'Track As' will combine history for an Exercise. In other words, data logged for the custom Exercise will influence the history, PRs, and working maxes of the TrainHeroic Exercise.

5. OPTIONAL: Add Tags

Tags categorize your exercises. These tags will be visible for you to select as a filter to narrow your search when adding an Exercise to a session.

6. Save

If you have questions about creating Exercises, or anything else, please let our team know. Emailanytime if you need a spot.

This video below will coach you on how to get the most value out of TrainHeroic and it'll save you 60 minutes of otherwise exploring, learning, and understanding on your own.

Here are the very basics and what you'll need to be dangerous:

Creating Teams

Training Individual Athletes

Creating a Training Session

Getting Your Athletes Signed Up

Creating Programs

Assigning Programs to a Team or Athlete's Calendar

Adding TrainHeroics Programs To Your Teams Calendar

Have you seen our latest Webinar?

Take a Deeper Dive with this 15 Minute Webinar Recording

Once you've mastered the basics, let's dive a bit deeper:

Understanding Exercises vs. Circuits

Copy & Paste Training Sessions

Publishing and Unpublishing Training Sessions

Editing Training Sessions

Creating Your Own Exercises

Creating Warmups

Creating Metcons

Setting Up a Leaderboard

Testing Your Athletes and Updating Their Maxes

Downloading the App

Using the iPhone and Android App as a Coach

Understanding My Athletes' Experience

Understanding Teams vs. Programs

Training 1:1 athletes

Copying a Training Program

Saving Rep Schemes

Saving Circuits

Displaying Leaderboards

Displaying a Digital whiteboard

Using the Team Training App

Assigning TrainHeroic's Programs to an Athlete or Team

TrainHeroic's ExplosiveAthlete Program

TrainHeroics HeroicAthlete Program

It's time for you to LOGIN to get some practice using our technology and its the only way youll realize its full potential.

If you get stuck, have a question, or just want to talk to a real live human, we have some of the best.

Email us at [email protected].

We recognize that it's important to you to be able to make updates for your athletes on their behalf. This article will walk you through managing your athletes account via the Athletes tab.

The ATHLETES tab allows you to:

ADD OR REMOVE ATHLETES FROM TEAMS/PROGRAMS

RESET MAXES

SEND PASSWORD RESETS

UPDATE PREFERENCES (LBS TO KG)

and of course, PROGRAM ON THEIR 1:1 CALENDAR

Below you will find instructions on how to get this stuff done:

1. Select the Athletes tabon the left-hand sideof the page

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2. Select the athlete you would like to update.

You can use the 'Group' filter to filter athletes by team, OR click on the magnifying glass on the upper right-hand corner to search for an athlete by name.

3.Click on the athlete and a drawer will pop up on the right-hand side of the screen.

5. Click on the desired tab to make your changes

The Numbers Tab will allow you to:

View an athlete's working maxes, active goals, and personal records.

Select an exercise or search by Liftto view and editstats. Click the edit icon to edit working maxes or goals.

The Notes Tab will provide a place to leave notes about the athlete:

The Account tab willallow you to:

Reset an athlete's password (this will send them a password reset email)

Select Pounds or Kilograms

Add Categories to display relevant athletic standards to athletes

Add or remove athletes from teams that are part of your organization

Please email with any questions!

Coach, Welcome to TrainHeroic! Youre on your way to transforming the way you coach.

Just like youd onboard a brand new athlete, weve developed a foundations program using TrainHeroic.

This program will walk you through the platform, helping you explore TrainHeroics coaching solutions from your point of view and your athletes in 4 easy steps:

Create

Connect

Coach

Celebrate

CLICK HERE TO ACCESS THE TRAINHEROIC EDUCATION CENTER.

If you haven't yet started a trial or don't have a coach account,please click here to start your trial.

Coach, Welcome to TrainHeroic! Youre on your way to transforming the way you coach.

Just like youd onboard a brand new athlete, weve developed a foundations program using TrainHeroic.

This program will walk you through the platform, helping you explore TrainHeroics coaching solutions from your point of view and your athletes in 4 easy steps:

Create

Connect

Coach

Celebrate

CLICK HERE TO ACCESS THE TRAINHEROIC EDUCATION CENTER.

If you haven't yet started a trial or don't have a coach account,please click here to start your trial.

While we hope this day never comes, we understand that plans change, businesses pivot, and life can bring unexpected obstacles. Should you need to cancel your coach account, our Customer Success Team will be standing by to walk you through the cancellation process.

As part of this process, we require 30 days notice for any cancellations. This ensures that we can send you off without any loose ends.

We also ask that you share 5 minutes of your time to enlighten us on your experience with TrainHeroic.

Lay it all on us - the good, the bad, your wish list. In return, we'll pass all that honest feedback along to our Product and Customer Teams so we can put some heroic efforts towards raising the bar in our software and support.

To cancel your account, please contact our Customer Success Team at 855-688-5438, option #1 OR email [email protected].

Can athletes delete the sets that were prescribed?

No, they can only delete sets they add. If they do not do what was prescribed, they should leave the boxes blank.

Can I swap out anything I want to?

Right now, its limited to items that are exercises. This covers most strength training movements. Circuits are usually used for warmups and conditioning, andcan'tbe swapped at this time.

Can I prevent my athletes from changing exercises or adding sets? How will I know if they do?

We do not allow you to block your athletes from using any of these features. Most coaches we talk to agree that either itisn'tlikely to be a problem, that things like changing exercises happens anyway, and theyd rather know about it than pretend it doesnt happen.

To help you know when athletes are changing exercises, well label this by crossing out the original exercise, writing the new one in, and marking the exercise yellow.

If they add sets, well cross out the original prescription, write the new one in, and mark the exercise yellow.

Each time you click "add block" you'll have the option to add an Exercise or Circuit from our Library, or create one from scratch.

Exercise and Circuits are setup differently, and will therefore yield different results.

Let's quickly review when and how to use an Exercise or a Circuit.

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Exercises, like the Back Squat and Bench Press, allow a coach to prescribe every set, rep, and load, and athletes can track that data in their profile.

When you add an exercise to a training session, an athlete will record their specific progress and their progress is recorded in a journal entry.

If you program strength or accessory work for your athletes, adding an Exercise or supersetting Exercises is the best way to get that done.

Here is a quick video that will get you up to speed on how you can create Exercises as you build your training sessions.

You'll also have the option to add Circuits...

Circuits, like a warm-up or cool-down, allow you to simply type instructions and movements that you'd like the athlete to complete and do NOT require athletes to record every set and rep.

A Circuit is simply for "completion," like in the case of a Warmup:

If you'd like, you can still track 1 variable when programming a circuit.

For example, if you programmed a traditional CrossFit Metcon, like Fran, you'd want to record the total time it took to complete Fran.

Here is how you can quickly create Circuits in TrainHeroic to handle Warmups, Skills and Drill, MetCons, and more.

If you have any questions about how and when to use Exercises vs Circuits, just let us know.

You can email us at .

You've invested in TrainHeroic and we're just as excited as you to launch TH with your athletes.

Let's invest the time to introduce your athletes to TrainHeroic so they understand how they'll benefit from it each and every day.

You'll want to post on your social channels about the change; Facebook, Instagram, and of course, your website.

To make it easy on you, here's exactly what we suggest that you post. Add the flavor packet by making this your own, but here you go!

As long as your post includes the URL listed in the sample post, an image will be displayedathletes will be directed to a page where they can learn more.

Sample Post:

[email protected].

Hey {insert your gym name here} athletes, we have some exciting news!

TrainHeroic is an app-based training platform used by college teams, pro teams, the US military, and some of the best gyms and athletes around the world.

With TrainHeroic, you'll be able to:

Stay connected to me (your coach) and our community

Track the progress you're making along your training journey

Let me know exactly where you're at so I can help you be your best

Check out their website for information on how to get started with the app, sign up, and use this access code to connect with me.

http://www.trainheroic.com/athlete

----

If you have any questions for our Customer Success Team, we can be reached at

We're a coaching business and we believe in the power of coaching.

This 6-minute video will coach you on how to get the most value out of TrainHeroic and it'll save you 60 minutes of otherwise exploring, learning, and understanding on your own. At the end of the video, you'll know how to:

Setup your class schedule in TrainHeroic

Have you and your staff use TrainHeroic's mobile app to view Parisi's programming every single day as you're coaching

We'll break down your on-boarding into 3 Phases and the 6-minute video above reviews everything you'll need to dominate in Phase 1. Here are the specific skills you'll need to acquire in Phase 1:

Setting Up Your Classes as Teams

Adding Parisi HQ's Programming to Each Team's Calendar

Using the App to Coach on a Daily Basis

Once you've mastered Phase 1, it's time for Phase 2.

The goal of phase 2 is to tailor your experience on TrainHeroic for your specific facility. Adjust programming, create your own training plans, train teams, individual athletes, and give your Peak athletes access to the app so that they can record their progress.

Here's everything you'll to know for Phase 2.

Creating Teams for Team Training (instead of classes)

Adding Parisi's Sport-Specific Programming to Teams for Team Training

Creating a Training Session

Getting Your Athletes Signed Up

Creating Programs

Assigning Programs to a Team or Athlete's Calendar

Training Individual Athletes

Using the Team Training App

Adjusting Parisi HQ's Programming on Your Team's Calendar

Adjusting Your Class Schedule

Want to keep learning?!

Once you've mastered Phases 1 and 2, you're ready for Phase 3. Phase 3 includes shortcuts and tips on programming and including hardware in the facility to encourage fun, engagement, camaraderie, and competition.

Understanding Exercises vs. Circuits

Copy & Paste Training Sessions

Publishing and Unpublishing Training Sessions

Editing Training Sessions

Creating Your Own Exercises

Creating Warmups

Creating Metcons

Setting Up a Leaderboard

Testing Your Athletes and Updating Their Maxes

Downloading the App

Using the iPhone and Android App as a Coach

Understanding My Athletes' Experience

Understanding Teams vs. Programs

Training 1:1 athletes

Copying a Training Program

Saving Rep Schemes

Saving Circuits

Displaying Leaderboards

Displaying a Digital whiteboard

Using the Team Training App

Assigning TrainHeroic's Programs to an Athlete or Team

TrainHeroic's ExplosiveAthlete Program

TrainHeroics HeroicAthlete Program

It's time for you to LOGIN to get some practice using our technology and its the only way youll realize its full potential.

If you get stuck, have a question, or just want to talk to a real live human, we have some of the best.

You can schedule some time with our team by clicking here, email us at [email protected], or call us anytime at 855-688-5438 ext. 1.

Athlete Programs are available for purchase in our Marketplace.

What is a program?A program is a training plan created by a coach thatis set for a given amount of time. The length of a typical program varies, but can be as short as a week and as long as a year. When you purchase a program you have access to it for an entire year, whichmeans that you could assign the Program to your calendar over and over again.

Click here if you would like to view the current Programs available.

Follow these directions if you will be using the app, and if you're on a computer, scroll down a bit.

1. Login to the app usingyour mobile device.

2. Clickon "Account" fromthe lower right-hand corner, then select the Settings icon in the upper right-hand corner.

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3. Select My Training.

4. Select 'Place On Calendar,' then choose a start (or finish date).

To view your training sessions, select Training from the menu at the bottom of the page.

To remove a program from the calendar select the 'X' next to the program length.

To completely remove a Program from your Account, select the trashcan icon to the right of the Program.

Follow these directions if you will be using a computer:

First login to your account here.

Next, select the menuon the upper left-hand corner.

From there select My Programming.

At the top of the page select Programs.

This will take you to a list of your purchased programs. Select Place on Calendar.

From here you can click to choose a start date.If you wish to end the program on a certain date, you may select an end date instead.

Select the date from the calendar.

Your programmingis now on the calendar and ready for use.

To place the program on the calendar at another date, select Place Another.

To remove the programfrom your calendar. Select the trash icon.

If you wish to cancel a program Select the three dots to the right of the program name and select Delete.

The Customer Success Team is here and happy to give you a spot anytime that you need one. Email with questions about adding a program or anything else.

TrainHeroic is forserious and committed athletes that share a common interest, if not a passion, forimproving performance.As an athlete joining this unique Community, we recommend updating your personal profile and keeping it up to date as your personal information, interests, or goals change.

Lets quickly setup your Profile. First, download the TrainHeroic mobile app and log into your account. You'll automatically be taken to today's training session.

From here, click on your profile image from the lower right-hand corner, then select the settings icon in the upper right-hand corner.

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This will bring you to the settings page.

Select account to edit your personal information such as email, birthday, profile picture, and units.FYI, if you need to reset your password, you can scroll to the bottom of this page and choose "Reset Password."

Select Notification Settings to customize your push and email notifications.

If you have any questions about editing your Profile information, or anything else, please reach out to TrainHeroic's Performance Team. We are here and happy to give you a spot. Just send us an email to.

TrainHeroic helps you to manage your athletes year-round. Even when your athletes are not in-season, or under your supervision, you can track their training progress and encourage them to train year-round. TrainHeroic's staff works with your program year-round, both in-season and in the off-season to ensure that your team is poised to make a championship run.

Each program, whether it is the Explosive Athlete Program or the Heroic Athlete program is coached by one of the coaches on TrainHeroic's Strength & Conditioning staff. Your coach will have a unique approach to the in-season and off-season phases of training.

Typically, athletes will train 4x per week in the off-season.

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Your in-season approach will be very different than your off-season approach.

In-season strength and conditioning is something that we take very seriously as TrainHeroic. It's very interesting to see many programs bust their tails to build their athletes all year long, getting stronger, faster, and more explosive all off-season. But, for some odd reason, perhaps because of busy schedules, strength & conditioning is put on the back-burner all season long, and the end-result is a team of athletes that are slow, weak, and injury-prone when it matters most!

There is no one-size-fits-all approach to in-season training. Your season, schedule, and results will dictate how your team trains in-season. Here is an excellent article on in-season training written by a coach on our staff.

Realize that some athletes will actually be in-season almost all year long. Let's take Joey for example. Joey is a Freshman football player... in the fall. But, in the winter Joey wrestles, and he is also a sprinter on the track team. Joey should be training using an in-season program until the summer months, because he is perpetually in-season. It is in Joey's best interest, and will be most effective to his athletic development, if Joey sticks to one program year-round, and doesn't switch programs based on the coach of the team that Joey is in-season with at each point during the year. This is something that happens far too often in high school athletics and often leads to over-trained athletes and/or injuries. In general, athletes should train 2x/week while in-season. Each training program will give specific instructions for in-season athletes. Check out this week's Explosive Athlete Preview below to see what i'm talking about...

For questions about in-season training, or anything else, please reach out to the TrainHeroicteam at.

We offer several TrainHeroic pricing packages and allow you select the package that best meets your needs.

In case you'd like to review the different pricing packages, click here. To upgrade, follow the instructions below.

1. Login to your coach account.

2. Select your avatar in the upper right-hand corner to access your Billing Information.

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3. Select 'Billing Info.'

4. Next, select Subscription Plans from the left-hand menu.

5. Review your plans and select 'Upgrade.' We'll take care of the rest.

To downgrade, please email us at or call us directly at 855-688-5438, option #1.

Your athletes' maxes will update in real-time based on their training results UNLESS you've decided to test your athletes or manually update their working maxes.

Once a particular movement is "tested" or manually updated, TrainHeroic will NOT adjust that athlete's max for that movement again, unless the movement is re-tested or manually updated. Testing allows you as the coach to have more control over your percentage based programming within a cycle, and between testing days.

Note: If testing isn't part of your regular routine, and you'd prefer to have the athlete's working max automatically update as they train, you can bypass testing. We'll automatically update the athlete's working max as they train if the athlete has never been "tested." There are a few ways to update athlete's maxes:

1. Program a "Testing Session" to reset the athlete's working max and integrate testing directly into their programming. Below is a VIDEO on how to program a "Testing Session."

2. Use Spreadsheets to input baseline working maxes for your athletes, or test and retest the same group of athletes and benchmarks.

3. Manually adjust an athlete's max using the Athlete Management option from your coach account. 4. Athletes can also adjust their maxes on their own.

Note: Estimated 1RM are calculated directly from the NSCA load chart, based on the best effort of 15 reps or less.

If you have questions about testing, updating athletes' maxes, or anything else, please let us know. You can email us at [email protected].

Market your Organization by including descriptions and images on your Marketplace Page. Add a logo image, cover photo, and description for your Organization in addition to each Team and Program for sale in the Marketplace.

Your Organization is somewhere athletes can learn about you, your staff, and your teams in the Marketplace.

To setup your Organization Page:

1. Click your profile picture from the upper right-hand corner and select My Organizations

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2. Update your description and images.To upload your images, click on the camera icon. This will allow you to upload an image file from your computer.

Pro Tip: The best sizes for the logo image is 500 x 500 Pixels and 500 x 1500 Pixels for the cover image.

You'll want to spend some time creating a logo and banner image for your Organization. This stuff is more important than people give credit for. Seriously coach, a professional image WILL DRIVE SALES.

To setup your Team or Program's Page:

Your Team or Program Marketplace page is where your athlete will learn about that specific programming, and where they'll sign-up.

1. Go to Teams and click the gear icon to open the Team's Settings. If you are setting up the Program's page, go to Library, select Programs, and click the gear icon next to the Program.

2. Give the team or program some personality and swagger with a Logo and Cover Image in the General Settings.

3. Select "Marketplace" from the Settings menu on the left and choose "Yes" when prompted if you want to sell access to this program in the Marketplace.

3. Add a winning Team Description and Sample Week to the Program or Team's page, so that athletes know what exactly they're signing up for.

A Winning Team Description answersthe following:

What isyour team all about?

Who specifically is your team for? And, who is it NOT for?

What goals are being targeted and what should athletes expect?

How long is the average training session?

What equipment is generally required?

Why is your community + team culture unique?

Check out this GOOD example of a description page. Notice how detailed NorCals description is.

4. Set your pricing.The annual price for subscription sold to coaches must be at least $30. Athletes must be at least $15. We recommend pricing your subscriptions at $2-5 per workout.

Note that Programs are a one-time purchase, and athletes (or coaches) will receive access to the Program for an entire year. Teams are purchased as a monthly/annual subscription. When a athlete (or coach) purchases a subscription, their membership will auto-renew each month/year, giving them access to the programming as long as they are an active (paying) member.

5. Set your Sample Week for the Team (Programs will automatically display Week 1 as the Sample Week).

Bonus: You can even include a video URL to SHOW what your programming is all about.

6. We will generate a uniquelink to your team/program in the Marketplace. Use this for marketing purposes, or if you wish to leave your program unlisted and want to give it to specific clients only.

Use this to preview your Team or Program's Marketplace page by clicking on the link.

Questions? Email the Customer Success Team at.

Quickly update your billing information from your Coach account.

If you need to update your billing info but your coach account has been canceled, simply login to your account first, and then click HERE to re-start your account online.

If your account is currently active and you're looking to update your payment method, you can quickly add your new credit card or payment details by following the steps below:

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1. Login your Coach account on the web.

2. Click on your profile picture in the upper right-hand corner. Then, select billing info.

3. Select Add New Card, and enter your billing information. Be sure to select monthly or annual for your payment type, too. Then, click update Payment Method.

Your updated card will be be set as your default payment method and will be used the next time a charge is attempted.

If you have any questions about billing or anything else, please reach out to our team at .

Think of the Marketplace as a virtual gym. There are tons of gyms out there- why should athletes join yours? Your job as a Marketplace Coach is to drive your own sales through your personal website or social media. The TrainHeroic Marketplace is NOT for everyone, but it can help grow your business if you put the work into it.

Setting up your Teams or Programs to Sell in the Marketplace doesn't mean you will automatically make sales.There are some amazing training programs on the internet, and thats not something that is exclusively found in TrainHeroics Marketplace.

If youcan'tdrive traffic to your website, or to your online content on your own, the TrainHeroic Marketplace is not for you. Theres no shame in that and perhaps its not never it just aint worth your time right now.

My suggestion to you BEFORE you spend any time programming is to come up with a marketing plan.

Be thoughtful.Be deliberate.Be persistent.Be awesome.

Do you speak at events, seminars, conferences, or have a loud microphone online?

How many social media followers do you have?

Do you have a YouTube channel, Twitter account, blog or website?

Do you train athletes that would be willing to help you market through their social channels? Perhaps you can tie them to what youre doing by giving them a slice of the pie...

These are the channels and methods you can leverage to drive potential customers. These are the channels where you need to SHOW value. Dont tell customers about how valuable your content is. SHOW THEM.

You need to show value every chance you have, whether thats on social media, live events, seminars, blogs, etc.

Were not making this stuff up. Weve seen it time and time again. Weve boiled down a recipe from our most successful coaches in the marketplace and we want to share it with you.

Here are 3 things that you can do right now.

These 3 things will drive potential customers to your most potent channels, whether they are live or online, and how to SHOW them WHY your content is valuable and WHAT they can expect with a membership to your team on TrainHeroic.

1. Create a personal/business website

An easy but expensive way to do this is to hire a contractor to build a site for you. If youre in a hurry and youre willing to fork over $500 - $5,000, then go ahead and take this route. But, thats not what I would do.

I would use a simple website builder like Squarespace. Squarespace is cheap, easy to learn, and you can get it done in about an hour.

Squarespace does a great job of walking you through setting up each page and you can customize virtually anything.

If youre intimidated by doing this, use a site like fiverr.com to hire someone to do this for you. You should be able to get a site built for $50-$100 on fiverr. Seriously.

2. Put Together a Plan

Remember, its all about your marketing, driving folks to your website, and only then will it start to matter what youre offering your athletes. If nobody shows up to the party, then who cares about the ice luge, red carpet, and top shelf liquor.

Here's a 1-week template for success:

SUNDAY-Tweet a promo code for the 1st 50 athletes that use code getjackedtoday

MONDAY-Post a motivational quote on Twitter and in your bio, have a link to your team. Always use the same hashtag and encourage your athletes to do the same so youre creating a community outside of TrainHeroic that drives traffic to your products inside TrainHeroic.

TUESDAY-Find somewhere to speak or some channel to drop knowledge bombs on folks. A podcast, a guest-blog, a local event, etc. Get your name out there and let folks know where they can find more of you your website!

WEDNESDAY-Post a promo-code to your teams feed like this: How are you guys feeling today? Let me know which questions you have about this next cycle and if you havent checked it out yet, what are you waiting for?! Need a training partner? Share this promo code to invite new members to the team and to gift them with 75% off their 1st month: trainwithme50

THURSDAY- Create and post an article on TrainHeroics blog or post on your own site.

Then, encourage others to share your article.

Post a link to your products in the Marketplace somewhere within the article so you can convert readers to revenue.

FRIDAY- Start a max-out Friday campaign and encourage athletes to post videos and images on Instagram, always using a specific hashtag to identify your brand and products in TrainHeroic.

SATURDAY-Reflect, and game plan for the following week.

3. Create value for athletes oncethey'reon-board

So an athlete signs up for your team, now what?

Athletes come for the program, but they stick around for the coaching. They stick around for you!

Be available.

Coach, I get that youre a busy person. Your time is valuable and you probably spend most of your time with the athletes in front of you. Treat your online athletes just the same.

This is what will have them stick around and will encourage them to have their friends join them, which means more money in your pocket.

Dusty Hyland (Games Athlete, Owner of DogTown CrossFit, and owner of Skill WOD on TrainHeroic) started implementing office hours to better connect with his athletes.

Dusty announces on social media that hell be available at a certain time on his TrainHeroic teams Feed.

Athletes show up, ask questions, and Dusty responds directly. Its pretty sweet.

To recap, here are the 3 key ingredients that the most successful coaches in TrainHeroics Marketplace use today to deliver value and grow their business online.

Create a personal/business website

Put together a plan

Create value for athletes oncethey'reon-board

Questions? Email your team at [email protected].

TrainHeroic encourages competition each and every day. Each training session's Leaderboard sectionis an athlete's chance to engage in some friendly competition with their teammates. Athletes will be scored based on their results for that section and their scores will be displayed on a Leaderboard.

Each session should have 1 Leaderboard section. A Leaderboard section might ask for athetime that it takes for an athlete to run 1 mile. Or for the heaviest set of Back Squat on a particular day.You can create a leaderboard sectionfor just about anything, coach.

When planning your team's training calendar, Leaderboard sectionsare denoted by a blue trophyat the bottomof the section.

[email protected] For athletes using the mobile app, Leaderboard sectioninputs are denoted by a black trophywhere your athletes will record their Leaderboard score.

Make sure that your athletes are aware of each training session's Leaderboard sectionand that they bust their tails to compete for their spot atop the Leaderboard.

Click HERE for instructions on displaying the Leaderboard on a big screen.

If you have any questions about leaderboard sections, or anything else, please reach out to ourteam at. We're here and happy to give you a spot!

You've put in the time and set expectations with your athletes and have started using TrainHeroic on a regular basis. Now what?

It's time to monitor athletes to ensure that you're getting the data that you need.

Athlete Training Summaries

Be sure to follow through with your original ground rules

If athletesaren'tin the habit of logging, now is your chance to correct that behavior and instill consistent logging habits

Remind athletes that when they log, it enables you to help them be their best

View athlete participation andfollow up with athletes that are not logging

Participation reports are available for teams

Specifics for individual athletes are viewable via their 1:1 calendar

Refer athletes to the TrainHeroic Customer Success team if they are having any issues logging in or accessing the training sessions. We're available at [email protected].

For athletes who are logging, use the Analytics tab to view Athlete Readiness scores and .

These will give you an idea of how they are feeling before each session and a summary of what they're logging.

If you already have a TrainHeroic login and have another Access Code, you can add the team to your account.

Here's how:

When logged into the app, click on Accountfrom the lower right-hand corner and selectthe Settings Icon in the upper right-hand corner.

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Once on the Settings page, select Teams & Programs, and select 'Add team or program' to enter the Access Code for a Team or Program.

You will then receive a pop-up that asks if you want to add the team to your account, select "Join Team."

Congratulations, you are now on the team and you can start logging your workouts right away!

If you have any questions with joining theteam, or anything else, let the TrainHeroic Performance Teamknow by emailing .

What does Archive do?

Archive removes an athlete from all teams and cuts off their access to feeds. It also cuts off the coachs access to the athletes calendar and feed, and removes access to them from the coachs mobile app.

Archiving an athlete is a way for you to say I am totally done with coaching and reporting on this athlete, and Id like to remove them from the lists I use.

What does Remove From Teams do?

Remove From Teams removes the selected athlete(s) from any teams they are a member of. These athletes will be moved to Athletes not on a Team, and will still have an individual calendar and feed that you can access.

Can I still report on this athlete or see them in Analytics?No. You can only report on active athletes. If you add the athlete back to the group you want to report on, their data and calendar will again be accessible to you.

What if I archive someone by mistake?

Thats the nice thing about Archive instead of Delete - you can always undo the Archive action easily by going to the archived list.

Undo Archive: places athlete in Athletes Not on a Team

You can also add an archived athlete directly to a team by going to Actions > Account from the Archived list

What does the athlete experience when I archive them?

We do not send the athlete any kind of message that they have been Archived in your organization. This Archive feature is intended to be used for managing athletes you are no longer coaching.An Archived athlete will no longer have access to the calendars and feeds your organization owns.

Fora step by step guide for how to remove athletes from your teams or your organization, click here.

If you have any further questions on Archiving athletes or anything else, please reach out to us at [email protected].

Bring TrainHeroic to life in your weight room with a big screen display of today's session so athletes know exactly what to do when they step foot in the weight room.

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Here is how to view thedigital Whiteboard.

1. Login to yourcoach account

2. Select Gym Tools from themenu on the left-hand side of the page, and 'Launch' Whiteboard.

Use the Calendar drop-down in the upper left-hand corner to adjust for a specific Team and date.

You can also change the size of the text along with exactly what you'd like to display by clicking on the settings icon in the lower left-hand corner too.

Note: The Whiteboard is exclusive to programming published on a Team calendar, not 1:1 calendars. If you're receiving a perpetual load symbol, double check to make sure your programming is published on a Team calendar.

If you have any questions on the Whiteboardor anything else, please email our team at.

Use the Feedto send a message to your Team and to the coaching staff. Whether you're asking a question about your training or you're inspiring and motivating your teammates with a YouTube video, use the Team Feedto send a message to the entire Team at once.

Sending a Team message will send an message to each member of the Team. Sending a message directly to your coach through the 1:1 Feed will kick-off a private conversation.

First, login to the mobile app. To post a message to the Team Feed, select Feedfrom the menu.

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Use the drop-down at the top of your screen to select the correct Team.

OR, to message your coach directly, select your coach below "Coaches." Note: You will need to be training with your coach 1:1 in order to message them privately.

Post a message for the Team on the Team's Feed.You can uploadpictures or copy and paste video links.

If you're having trouble posting a message to the Feed please let us know by sending an email to .

Are your athlete's logging their Readiness Surveys? If so, next you'll want to check out our Readiness Analytics to keep close tabs on how well your athletes are preparing themselves and adapting to you training.

Check out the video below to review your athlete's readiness results.

If you have any questions on Readiness Analytics, please contact us at [email protected].